Beware of Carnival Destiny Itinerary Changes last minutes by Carnival

[TerriBWyo]

Originally Posted by salty dingo

Here's another person who is convinced the cruises are priced by the mile, rather than by the day.

Somehow, the 5 days the spent on the ship should really be priced at the cost of a 3 day cruise, because they price cruises by the mile.

I have yet to find one of these mile-priced cruises, but apparently, they exist !

Excuse me, but the cruise line charges for fuel, correct? Or at least sets its prices accordingly? And don't they have that little caveat (yes, I read) at the bottom of each price itinerary, claiming that they may choose to charge an additional fuel surcharge if needed? Do you suppose that Carnival paid for the fuel we burned turning circles in the ocean? Somehow I doubt that. I notice that cruises to more distant destinations cost more, regardless of the number of days, but maybe that's just a coincidence.

I understand that you're a very happy person enthralled with Carnival and all of its offerings; I'm expressing my disappointment in how they handled an obviously ongoing problem. We aren't going to agree, but there's no need to make belittling remarks. I think that Carnival is gambling with the Destiny right now, hoping to get enough cruises out of her to keep going until the propulsion problem can be fixed during a dry dock, but I don't appreciate them gambling with my money or my vacation time. I can understand changing itineraries because of hurricanes, civil unrest, disease, and so on, but to continually change destinations because the ship can't handle it doesn't hit a good note in my opinion.

[cantwait06]

Originally Posted by TerriBWyo

I think that Carnival is gambling with the Destiny right now, hoping to get enough cruises out of her to keep going until the propulsion problem can be fixed during a dry dock, but I don't appreciate them gambling with my money or my vacation time. I can understand changing itineraries because of hurricanes, civil unrest, disease, and so on, but to continually change destinations because the ship can't handle it doesn't hit a good note in my opinion.

This is a really good point.

[rpnjf]

Sailed 11/16 on Destiny from Miami - Love Carnival, food was great, people were great, cabin was great, but very dissatisfied with what I felt was outright deceit.

Visited Information Desk and was told "Every single excursion for Turk has been sold out" - Guy looked at me with stone cold face. I replied "Every one of them? How is that possible?" ( My main reason for this trip was to kayak with my Mom in Turk, otherwise, I would have traveled from a local port and save on expense, etc. Had previously traveled to Nassau, not much interested in straw market or visiting Atlantis again.) He knew we weren't going to Turk, and I realize that he was just a worker, but no one likes feeling "duped."

Didn't realize until I went to Lido and there was no land in sight that we were never going to get to Turk. Found out from others that ate in Universe that sound became so bad over the first two days that dinnerware was shaking.

I feel that Carnival would have been fair in refunding 1/5 of the 5 night cruise, not the $20 credit - or at least offered that amount off towards a subsequent cruise since they knew it was an issue from as far back as September. There was no time to do anything once we went back to nassau other that walk down that crappy tourist trap.

[cantwait06]

Originally Posted by rpnjf

Sailed 11/16 on Destiny from Miami - Love Carnival, food was great, people were great, cabin was great, but very dissatisfied with what I felt was outright deceit.

Didn't realize until I went to Lido and there was no land in sight that we were never going to get to Turk.

Wow. Seriously???

[waiting4acruise]

Originally Posted by TerriBWyo

I think that Carnival is gambling with the Destiny right now, hoping to get enough cruises out of her to keep going until the propulsion problem can be fixed during a dry dock, but I don't appreciate them gambling with my money or my vacation time. I can understand changing itineraries because of hurricanes, civil unrest, disease, and so on, but to continually change destinations because the ship can't handle it doesn't hit a good note in my opinion.

Well said.
This is the issue.

[cantwait06]

Originally Posted by cantwait06

This has been discussed in great length in the past few days here. It seems like all these people who are complaining are people who registered a few days ago and have one or two posts. Most of the people who frequent these boards do realize that this does occasionally happen-if you read the contract THAT YOU SIGNED it does state that Carnival can cancel or subsitute a port of call at any time for any reason. While I do admit that it can be disappointing, you did agree when booking the cruise to accept the fact that this very situation may occur. At least they gave you new ports of call, right?

Ok I'd like to retract some of my earlier thinking. While I do feel this way about most things, my thinking has changed. From what I've been reading it seems although Carnival KNEW what was going on but did not relay all of the information to the passengers appropriately-or in a timely manner. It seems a little decietful. I do still feel like it is something we know can and will happen, but I guess I'm starting to think more about how maybe weather or other unforeseen circumstances might make that less upsetting. If they knew and didn't do anything about it, it feels kind of worse. I apoligize to anyone I may have offended

[Bribrittmom]

Originally Posted by TerriBWyo

Excuse me, but the cruise line charges for fuel, correct? Or at least sets its prices accordingly? And don't they have that little caveat (yes, I read) at the bottom of each price itinerary, claiming that they may choose to charge an additional fuel surcharge if needed? Do you suppose that Carnival paid for the fuel we burned turning circles in the ocean? Somehow I doubt that. I notice that cruises to more distant destinations cost more, regardless of the number of days, but maybe that's just a coincidence.

I understand that you're a very happy person enthralled with Carnival and all of its offerings; I'm expressing my disappointment in how they handled an obviously ongoing problem. We aren't going to agree, but there's no need to make belittling remarks. I think that Carnival is gambling with the Destiny right now, hoping to get enough cruises out of her to keep going until the propulsion problem can be fixed during a dry dock, but I don't appreciate them gambling with my money or my vacation time. I can understand changing itineraries because of hurricanes, civil unrest, disease, and so on, but to continually change destinations because the ship can't handle it doesn't hit a good note in my opinion.

I feel you are completely correct! The cheerleaders are sure quick to say other people should just suck it up and accept a disappointing vacation.Carnival knew about the engine problems and should have made it right for the passengers.

[5waldos]

From what one reads on other posts here Carnival is STILL is not letting people know that unless something gets done their trip on the Destiny is going to be quite different than what they are planning. And I think that the distinction between a trip changed because of the weather, etc, noted above and one changed because the ship is almost out of commission is a huge one. Do they really thing that the ship is going to miraculously heal itself? It is this sense that Carnival is not being open about the troubles with the ship that is concerning.

[Fat Boy]

I agree with the OP. I'd be upset, too. Losing a port due to weather or UNFORESEEN breakage is probably frustrating enough... In this case, Carnival KNEW there was a problem and KNEW well in advance that the itinerary was changing. They chose not to tell their customers with enough time to make alternate arrangements. That's shady.

Unfortunately, because you're locked in with the cruise contract, you'd probably have no legal recourse. Unless Carnival loses money on the deal, they've got little incentive to "make it right".