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#1
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Just wanted to share that I had a very unexpected positive customer service experience with NCL's credit card points system.. I called in to redeem the points, and much to my surprise, it only took about ten minutes to see the points posted to my reservation. Very happy with NCL on this.
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NCL Star : Alaska 7-30-2006 - Seattle RT 7 DaysReview: http://www.cruisecritic.com/memberre...?EntryID=20445 DISNEY MAGIC : Mexico 8-3-2008 - Los Angeles RT 7 DaysReview: http://www.cruisecritic.com/memberreviews/memberreview.cfm?EntryID=45288 NCL Pearl : Eastern Caribbean 1-16-2010 - Miami R/T 7 DaysReview: http://www.cruisecritic.com/memberreviews/memberreview.cfm?EntryID=62941 Last edited by lvsatman; November 29th, 2009 at 07:10 PM. |
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#2
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we are on the pearl with you in january.... we are super excited! just stopping by to say hi!
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#3
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I am guessing you traded them in for OBC? They are very quick about getting those cashed in for you. Have fun on your cruise. Be sure and come back and tell us all about it when you are back home. 8-)
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Terry and Doug Contact me at TerryFromCC@tx.rr.com Going on the Star May 22, 2010?? Sign up for the Roll Call at http://boards.cruisecritic.com/showthread.php?t=949469 Radisson Diamond - Eastern Caribbean 1998 Carnival Inspiration- Western Caribbean Sep - 2001 Royal Caribbean - Souther Caribbean May - 2003 Norwegian Sun - Eastern Caribbean Apr - 2006 Norwegian Star - Mexican Riveria Nov - 2007 Norwegian Star - Alaska May - 2008 Norwegian Pearl - Caribbean Oct - 2008 Norwegian Dawn - Caribbean Nov Repo - 2009 |
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#4
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Yes, I traded the points for OBC. I figured at this point it would just be easier. Now my tips and, I hope, most of my bar bill are taken care of. Total cost of the cruise for me is $75, after credit card points. Way to cheap to say no to.
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NCL Star : Alaska 7-30-2006 - Seattle RT 7 DaysReview: http://www.cruisecritic.com/memberre...?EntryID=20445 DISNEY MAGIC : Mexico 8-3-2008 - Los Angeles RT 7 DaysReview: http://www.cruisecritic.com/memberreviews/memberreview.cfm?EntryID=45288 NCL Pearl : Eastern Caribbean 1-16-2010 - Miami R/T 7 DaysReview: http://www.cruisecritic.com/memberreviews/memberreview.cfm?EntryID=62941 |
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#5
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I agree. With the conversion to the new credit card point system a few months ago, I happened to call twice with questions. The staff were great - even told me how to use the old points for dollars off the cruise price and then to use the "new points", cashing in just before the cruise, for OBC. Great service.
Will be on the Spirit Jan. 31.
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Sun - 1/2006 Voyager of the Seas - 1/2005 Zaandam 1/2003 Norway - 1/2000 Monarch of the Seas - 11/98 Dreamward -3/97 |
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