Need help please, passport issue

[Joan1025]

Hello,

We are due to be on the Crown Princess on November 28th for a western car. doing cozumel, grand cayman, rotan, and princess cays. Last night one of our family members had her purse stolen complete with Drivers license, passport and all creditcards. She lives in Chicago, which means that this wouldnt be that big of an issue accept that everyone (DMV, etc)is closed until monday (2 days after the boat leaves Port Everglades) due to the Holiday.

We spoke with American Air and the TSA and both have allowed her to fly with a birth certificate, social security card and her old expired passport as long as she agress to submit to a "extensive security screening".

My question is, with the new passport requirements, and this unusual circumstance, will princess let her go on the cruise? Any help anyone can provide would be greatly appreciated as we are unsure what princess is likely to do and we cant talk to anyone as they too are closed for the Holiday.

Also if there are any cruise agents looking at this, that might have an emergency princess contact number that would be greatly appreciated to try and get ahold of them before our scheduled flight tomorrow at 11a EST.

Thank you

[Toto2Kansas]

Not really sure how this will be handled, but here is the link to Princess website about boarding rules for identification. Best of luck on this one! http://www.princess.com/customer_car...ort/index.html

[robgvic]

Seems like something a call to princess would be the best idea.

[Joan1025]

I wish we could. Everyone and i mean everyone from pricess is out today and our flight is in about 18 hours. We booked directly through princess and even our princess agent hasnt responded to any emails or calls.

Thanks for the help Please keep the ideas coming.

[Colo Cruiser]

Originally Posted by Joan1025

I wish we could. Everyone and i mean everyone from pricess is out today and our flight is in about 18 hours. We booked directly through princess and even our princess agent hasnt responded to any emails or calls.

Thanks for the help Please keep the ideas coming.

Really nothing you can do but head out tomorrow and maybe call them on the way to the airport.

[cruisemom42]

Hopefully you have filed a police report. I'd bring a copy of the report with you as additional backup (e.g., proof that you have no time to get new passport before cruise).

Good luck.

[FamilyGuy1010]

Do you have travel insurance? If so, call them immediately. They will know what to do.

By the way, leaving the country without a valid passport is a bad idea (should you need to fly back in an emergency, you would have trouble).

[alanmal]

Originally Posted by Joan1025

Hello,

We are due to be on the Crown Princess on November 28th for a western car. doing cozumel, grand cayman, rotan, and princess cays. Last night one of our family members had her purse stolen complete with Drivers license, passport and all creditcards. She lives in Chicago, which means that this wouldnt be that big of an issue accept that everyone (DMV, etc)is closed until monday (2 days after the boat leaves Port Everglades) due to the Holiday.

We spoke with American Air and the TSA and both have allowed her to fly with a birth certificate, social security card and her old expired passport as long as she agress to submit to a "extensive security screening".

My question is, with the new passport requirements, and this unusual circumstance, will princess let her go on the cruise? Any help anyone can provide would be greatly appreciated as we are unsure what princess is likely to do and we cant talk to anyone as they too are closed for the Holiday.

Also if there are any cruise agents looking at this, that might have an emergency princess contact number that would be greatly appreciated to try and get ahold of them before our scheduled flight tomorrow at 11a EST.

Thank you

Contact first thing Friday morning, they can issure a passport in person within 3 hours.

CHICAGO Passport Agency
This Agency now issues the US Passport Card on-site!
Kluczynski Federal Building
230 S. Dearborn Street,
18th Floor
Chicago, IL 60604-1564

Hours: 9:00 a.m. - 4:00 p.m., local time, M-F, excluding Federal holidays
Automated Appointment Number: 1-877-487-2778

[Sailkeywest]

For domestic itineraries, if your cruise requires air travel between the U.S. and the Americas, Canada, the Caribbean, Bermuda or Mexico, you will be required to present a passport when departing from or returning to the U.S. by air. Without a passport, you will be denied boarding of your flight. If your travel plans do not include international air travel described above, and you will have completed your travel prior to June 1, 2009, U.S. and Canadian citizens are not currently required to sail with a passport on domestic itineraries including Alaska, Bermuda, Canada, Caribbean, Hawaii and Mexico. For itineraries for which a passport is not required to sail, U.S. and Canadian citizens who do not have a valid passport must provide the following proof of citizenship: Naturalization certificate or an original certified birth certificate from the state/province of their birth (a hospital certificate will not suffice) together with a current and valid government issued photo identification, such as a driver's license. U.S. citizens may also present a U.S. Passport Card or Enhanced Driver's License. Neither oral nor written declarations of citizenship will be accepted. Although recommended, photo identification is not required for those 18 years and younger at the time of this printing. U.S. Resident Aliens are required to present, in addition to a valid passport, a current and valid Alien Resident Card. Canadian Permanent Residents are required to present a valid Permanent Resident Card in addition to a valid passport.
IMPORTANT: Please be aware that even if your cruise does not require a passport to sail, should you be required to unexpectedly depart a vessel prior to the end of the sailing, a passport would be required to re-enter the U.S. by air. As such, Princess Cruises strongly recommends that all passengers are in possession of a passport. The Department of Homeland Security plans to move toward Western Hemisphere Travel Initiative (WHTI) implementation at land and sea ports. The initiative will require all persons to present a valid passport or other WHTI compliant document to enter or depart the United States by land or sea as of June 1, 2009. Please check back on this site and in Cruise Personalizer for important updates regarding passport requirements that may affect your cruise. Up-to-date information regarding passport requirements and trusted traveler programs (such as the new U.S. passport Card, NEXUS, SENTRI and FAST) is also available at travel.state.gov. Foreign nationals should contact their governments for further details.

__________________

When we went to Jamaica (by AIR), we were told that new rules were going to apply for needing a passport in 2009. If it were me, I would bring whatever I could with me and take a chance. Will Princess be open at all before your flight? They open at 5 am. That is before your 18 hour window?

Alanmal gives an excellent suggestion if it is possible with her travel itinerary

[mrsheldon88]

You need to make sure to check in for the cruise early, because whatever you provide won't match their immigration form (since I assume you used the passports). That means they will have to go through that process all over again.