Our Ports of Call forums are meant to be a place for cruisers to exchange information with other cruisers. Therefore, the participation of Tour Operators, Guides, Drivers, Businesses, Transportation or Taxi Drivers is NOT ALLOWED. Any TOUR GUIDE or COMPANY who pretends to be a member and posts recommendations about their company risks having their company name PERMANENTLY CENSORED from the forums.
Businesses in ports of call who wish to respond to a posting on-line should first contact the Community Manager at email@example.com. Posts not cleared with the Community Manager will be removed. There shall be no exceptions to this policy. You should know that Cruise Critic will never remove negative posts from the boards at the request of any tour company, cruise line, store, shop, taxi company, driver, guide, etc.
Tourism website owners, official representatives from port operations (and their associates, employees or designated representative) are encouraged to participate in the discussions on the Cruise Board and establish themselves as experts on a particular topic. They may respond to members' inquiries with useful answers. They may not, however, list or refer members to their websites in their posts. Tourism websites may include their business name in their signatures, and may include their website link in their profile only. No promotional material or conducting business will be allowed, nor may you recommend specific businesses in ports of call. Only items of a general nature may be posted on the forums.
Advertising is not allowed on Cruise Critic
Tour operators/guides/drivers/businesses in Ports of Call may not promote their business in any way -- that includes posting a link to their website, phone number, location, tour information, hours of operation, pricing, scheduling, etc. No promotional material or conducting business will be allowed. This includes scheduling times of tours, confirmation of events/deposits/e-mail receipt, etc (and any other discussion determined to be of a customer service nature in the sole discretion of Cruise Critic).
Participation of Local Experts in Ports of Call
Locals living in ports of call are encouraged to contribute, as long as their recommendations are general in nature. Those living in ports of call who recommend individual businesses or tour operators/guides will find that their posts have been removed and their posting privileges may be suspended.
If you have any questions, please don't hesitate to write to the address below.
Thank you for your anticipated cooperation!