Originally Posted by ijkh
We are using the Crystal "free air" for V2221 because our frequent flyer miles don't allow one way tickets. For us purchasing one way air from the US west coast to London and then one way NYC to west coast was very expensive. Crystal's charge was $1,000 (which would have been a credit if we had used miles) It turned out to be a bargain. There was no charge for tax on the airfare. No extra fee other than the $100 for custom air. Still the lowest price I found our there for this same air routing was $1,800 to $2,000. Cruise air wins this time.
We did book the Crystal custom air and got our first choice in routing. We fly nonstop from the west coast direct to London Heathrow. We are now enquiring about the cost of an upgrade. No word on that yet. Still overall we are delighted with Crystal air so far. It is saving us a bundle and making life easier.
Anyone out there ever upgraded using Crystal's air? Is it super expensive?
Please don't get me wrong. I am not dissing cruise air, in fact we use it a lot with Crystal, but I am annoyed with the concept of "free" air. Nothing is "free", but it is "included"
in the cruise fare you are quoted. I would have absolutely no problem with a promotion that said "$6,000/person including air", which is entirely different from "$6,000/person with FREE air"!
I was very glad to see Crystal drop that particular practice. I don't know if it was because no one used it (Crystal's published reason) or because of a change in government advertising rules, as some have stated on these boards. I am just glad it is gone.
We have used Crystal's air numerous times and have almost always upgraded to Business Class. BEFORE the "free air" thing Crystal's upgrades were usually cheaper than anything I could find from any of our suppliers. The one time I checked during
the "free air" days, the upgrade was ridiculously expensive. I have not had a need to check since the latest change, so have no current experience.