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  #1  
Old April 12th, 2012, 08:33 PM
Elann Elann is offline
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Default Upgrade question - is this nuts??

I have a question. I booked my cruise in Oct 2011 through a timeshare. We get a balcony state room but I was interested in upgrading to a mini-suite. For the date we purchased, a balcony is $1929 and a mini-suite is $2069. When I called to see how much it costs to upgrade - I was shocked when I was told that it was $1974!!! I feel it is crazy that we would be charged more than the cost of one person on a balcony for what should be a lot less. Does this sound right to you?
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  #2  
Old April 12th, 2012, 09:06 PM
Starry Eyes Starry Eyes is offline
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when I call to upgrade, NCL expects me to pay the difference between the current cost of the proposed upgraded cabin minus the cost of my old booking...I have never used a timeshare booking, but I think you need to know the cost of your cabin to the timeshare when you booked in 2011. the current price of your balcony has no bearing, just the cost on your booking from 2011.
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  #3  
Old April 12th, 2012, 09:07 PM
Elann Elann is offline
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It was the same as now.
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  #4  
Old April 12th, 2012, 09:21 PM
emcelh emcelh is offline
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My experience has been the same as Starry Eye's so I'm guessing it has someting to do with using the timeshare. You could call again and see if you get a different answer.
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  #5  
Old April 12th, 2012, 10:06 PM
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drumexpert510 drumexpert510 is offline
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Yes call again... Each PCC is different.

If you are not getting anywhere ask for a supervisor, they can make more happen.
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  #6  
Old April 12th, 2012, 11:05 PM
Starry Eyes Starry Eyes is offline
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Quote:
Originally Posted by Elann View Post
It was the same as now.
I, too, wonder if the issue goes back to the timeshare. Can you be sure how much the timeshare company paid for your balcony cabin? Might they have gotten a discount on the balcony cabin? If so, maybe that is why you are getting a large upgrade quote. Is the timeshare company now acting like a go-between or agent, such that you must call them rather than NCL for service on the reservation?
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  #7  
Old April 12th, 2012, 11:35 PM
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ndabunka ndabunka is offline
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Using Time shares and hotel points are both similar. Both can help you get on the boat but you are at Carnival's mercy for any potential upgrades. I did something similar in 2007 with Marriott Rewards points. 200K points or there abouts for a nice Ocean View room on the highest deck. I tried to upgrade to a balcony and they tried the same tactic wanting another $1,800 for the upgrade ($900 each person they said). I tried to play hard ball and told them no thanks but call me back if you would take $300. I didn't hear so I tried again a few weeks before the sailing and they were essentially sold out so they said, sorry.

One note: They only allow a very limited number of cabins to be bought using either time share or hotel reward points so you HAVE to book those early anytime you do one of those types of transactions. Good luck but it won't be easy to get a "reasonable" upgrade.
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  #8  
Old April 12th, 2012, 11:57 PM
Elann Elann is offline
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Thanks. As much as I would have liked an upgrade - I will not pay $2000 for it! Alt least I am going to Alaska!
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  #9  
Old April 13th, 2012, 12:01 AM
Elann Elann is offline
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Quote:
Originally Posted by ndabunka View Post
One note: They only allow a very limited number of cabins to be bought using either time share or hotel reward points so you HAVE to book those early anytime you do one of those types of transactions. Good luck but it won't be easy to get a "reasonable" upgrade.
Believe me, whe we decided to try to book it, I was on the internet 12 times a day and calling my timeshare 4-5 times a day! I just happened to luck into it and the moment I booked it - the cruises were gone!
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  #10  
Old April 13th, 2012, 09:26 AM
keystoneboarder keystoneboarder is offline
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Quote:
Originally Posted by drumexpert510 View Post
Yes call again... Each PCC is different.

If you are not getting anywhere ask for a supervisor, they can make more happen.
If you used your time share, you booked through a TA. NCL will refer you to your TA about price if you booked with your timeshare.

Every PCC is different, true, but that has nothing to do with the price.
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  #11  
Old April 13th, 2012, 09:49 AM
emcelh emcelh is offline
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You're really not missing out on much by having a balcony instead of a mini suite. There are no extra "perks", just a bit more room and a tub in the bathroom instead of just a shower. You'll enjoy your cruise just as much in the balcony cabin.
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  #12  
Old April 13th, 2012, 10:04 AM
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che5904 che5904 is offline
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Quote:
Originally Posted by emcelh View Post
You're really not missing out on much by having a balcony instead of a mini suite. There are no extra "perks", just a bit more room and a tub in the bathroom instead of just a shower. You'll enjoy your cruise just as much in the balcony cabin.
Yes there is very little difference between the balcony cabins and mini-sutes. And IMO, unless I needed a tub, I much prefer the location of the balcony cabins since I believe the mini-suites are all on deck 11 on the pearl. Which puts them under the pool deck, which could be noisier.
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  #13  
Old April 13th, 2012, 10:14 AM
Vyhanek Vyhanek is offline
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I've had sort of a similar situation. This is several years ago but I had booked a Courtyard Villa with my old Mastercard reward points. (What a good deal that was!!......ah the good old days!)

So then I get called a few weeks before the cruise by NCL to upsell me to the Garden Villa. Well I was really excited about that!! The PCC tells me what the price will be to upsell and it was $9000!! 9k extra to upsell from my Courtyard Villa to a Garden villa?! OMG, I know it's a lovely suite and all but I thought an upsell was supposed to be somewhat of a deal. Well it turns out that because I booked originally with my Mastercard Points they counted that as almost nothing towards the actual price for the new upsell cabin. Why they thought I would bite at that is nuts! I imagine the same sort of thing happened when you booked using your timeshare points.
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  #14  
Old April 13th, 2012, 10:55 AM
emcelh emcelh is offline
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Quote:
Originally Posted by Vyhanek View Post
I've had sort of a similar situation. This is several years ago but I had booked a Courtyard Villa with my old Mastercard reward points. (What a good deal that was!!......ah the good old days!)

So then I get called a few weeks before the cruise by NCL to upsell me to the Garden Villa. Well I was really excited about that!! The PCC tells me what the price will be to upsell and it was $9000!! 9k extra to upsell from my Courtyard Villa to a Garden villa?! OMG, I know it's a lovely suite and all but I thought an upsell was supposed to be somewhat of a deal. Well it turns out that because I booked originally with my Mastercard Points they counted that as almost nothing towards the actual price for the new upsell cabin. Why they thought I would bite at that is nuts! I imagine the same sort of thing happened when you booked using your timeshare points.
Kind of like using FF miles for a coach ticket and expecting to pay the difference between the full coach fare and first class to upgrade. It's not going to happen.
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  #15  
Old April 13th, 2012, 04:51 PM
Elann Elann is offline
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Guess I was a little clueless on how the timeshare does it! I wanted the mini-suit for the bathtub. I have a 5 year old with me and it is easier to bathe her in a tub. I am sure we will be just fine in a balcony. It is not really suffering!
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  #16  
Old April 13th, 2012, 07:37 PM
Starry Eyes Starry Eyes is offline
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Quote:
Originally Posted by Elann View Post
Guess I was a little clueless on how the timeshare does it! I wanted the mini-suit for the bathtub. I have a 5 year old with me and it is easier to bathe her in a tub. I am sure we will be just fine in a balcony. It is not really suffering!
perhaps you will want to take a small inflatable tub/splash pool...at this point, it should be way cheaper than an upgrade.
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  #17  
Old April 13th, 2012, 08:55 PM
Elann Elann is offline
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Quote:
Originally Posted by Starry Eyes View Post
perhaps you will want to take a small inflatable tub/splash pool...at this point, it should be way cheaper than an upgrade.
LOL - I could get several!! Great idea! I was thinking a plastic tub and pack around it. But I like the inflatable tub idea.
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  #18  
Old April 13th, 2012, 08:56 PM
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che5904 che5904 is offline
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Quote:
Originally Posted by Starry Eyes View Post
perhaps you will want to take a small inflatable tub/splash pool...at this point, it should be way cheaper than an upgrade.
Very good advice for anyone with a baby or small child. It will fit in the bottom of the shower and a lot cheaper than upgrading just for a bathtub.
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