Cruising With A Service Dog....everything You Ever Wanted To Know!

[rangeley]

Originally Posted by sunshine426

Mother Wars...how fun. I am blessed to have my mom. I called her the laundry fairy this summer. While I was at the hospital with Rich she would come by the house, do my laundry, fix a meal and then just leave. I guess there will be an extra present under the Christmas Tree for the laundry fairy.

On another note: I had Mackey home for the day. Met Rich and Terri for lunch with Mackey. Rich is still using a wheelchair part time, so he held his leash as we manuvered the chair around the restaurant. Of course mackey looked like a pro. I imagine he will be graduating in January. I think I will have to take a break from fostering until Rich is stronger and more independent.

Sunshine, So glad to hear from you and it sounds like Rich is doing well. We all know that things take time and we have to be patient. Wishing you the best.

[rangeley]

Originally Posted by wizard-of-roz

I love these big masculine, male dogs who sit patiently waiting for their foo-foo collars. Horton and Brenny are so good about me dressing them!

Ken, the trainer at CCI in Santa Rosa, begged me not to make him look too silly! Yeah, like I listened.

Did you get your Holiday Companion [the CCI magazine]? Go to page 10 and you'll see Horty and me at our graduation. He looks like a giant lamb.

We did not get the magazine but I just went online and saw it. Awesome pic of you two, I love it!!!! How special you got your own page.

[rangeley]

John is at his dentist appt so I took the time to make some appointments. Hair next week, pedicure and Wexlers vet for the health certificate. John will take care of his own hair, and his pills which are not to be refilled til the 10th so he's going to have to talk to the pharmacy about that.

[wizard-of-roz]

Originally Posted by rangeley

We did not get the magazine but I just went online and saw it. Awesome pic of you two, I love it!!!!

Thanks. He looks like a big, black lamb [when he puts his elephant ears down.] Crazy about my boy!

Thank you CCI for the best Successor match in the world!

[wizard-of-roz]

Originally Posted by rangeley

John is at his dentist appt so I took the time to make some appointments. Hair next week, pedicure and Wexlers vet for the health certificate. John will take care of his own hair, and his pills which are not to be refilled til the 10th so he's going to have to talk to the pharmacy about that.

3 weeks away.......It's getting close to "crunch" time! I'm so excited for you.

[Beth C]

Hi again - hope everyone is doing well and great to see some upcoming cruises... can't wait to hear the stories!

I need to pick some brains... i'm out of my element to some degree

We have 2 more joining us on the Hawaii cruise - we're up to 10 now! The latest additions are my 2 aunts (49 and 54) the younger had a below knee amp a year ago & I managed to snag an accessible stateroom (only one left on the ship!). They've never cruised before so I was hard pressed to get the "book now, think later" mentality in their heads when accessible rooms are concerned but I finally succeeded. Is there anything that we need to send / fill out etc at this stage?? I'd hate to not know I had to do something and end up getting bumped from the cabin!

In hindsight I should have used my email in the booking rather than theirs so I could filter the information but I didn't. Was more concerned with quickly releasing the courtesy hold I put on the cabin and rebooking it without losing it at the time! The 2 of them did Disney in September so i'm not worried about the plane/hotel aspect - they can deal with that but the cruise is going to be all on me LOL

[rangeley]

Originally Posted by Beth C

Hi again - hope everyone is doing well and great to see some upcoming cruises... can't wait to hear the stories!

I need to pick some brains... i'm out of my element to some degree

We have 2 more joining us on the Hawaii cruise - we're up to 10 now! The latest additions are my 2 aunts (49 and 54) the younger had a below knee amp a year ago & I managed to snag an accessible stateroom (only one left on the ship!). They've never cruised before so I was hard pressed to get the "book now, think later" mentality in their heads when accessible rooms are concerned but I finally succeeded. Is there anything that we need to send / fill out etc at this stage?? I'd hate to not know I had to do something and end up getting bumped from the cabin!

In hindsight I should have used my email in the booking rather than theirs so I could filter the information but I didn't. Was more concerned with quickly releasing the courtesy hold I put on the cabin and rebooking it without losing it at the time! The 2 of them did Disney in September so i'm not worried about the plane/hotel aspect - they can deal with that but the cruise is going to be all on me LOL

Hi Beth, I don't know what cruiseline you are going on but your aunts should get an SRI(special requirements) form to fill out and send back.

Cindy

[rangeley]

Originally Posted by wizard-of-roz

3 weeks away.......It's getting close to "crunch" time! I'm so excited for you.

I'm still pretty calm now, but I expect that to change soon.

[Beth C]

Originally Posted by rangeley

Hi Beth, I don't know what cruiseline you are going on but your aunts should get an SRI(special requirements) form to fill out and send back.

Cindy

We'll be on Royal Caribbean again... I did fill out a thing on the website already that asked about what accessible amenities you require and if you're bringing on a wheelchair/scooter etc so maybe that's it... Seems too easy lol


Sent from my Speak & Spell using Tapatalk

[rangeley]

Originally Posted by Beth C

We'll be on Royal Caribbean again... I did fill out a thing on the website already that asked about what accessible amenities you require and if you're bringing on a wheelchair/scooter etc so maybe that's it... Seems too easy lol


Sent from my Speak & Spell using Tapatalk

Maybe that was it. On Holland America they send it to us after we booked, but I'm sure each line does it different.

[Rolls Royce Lover]

Originally Posted by Beth C

We'll be on Royal Caribbean again... I did fill out a thing on the website already that asked about what accessible amenities you require and if you're bringing on a wheelchair/scooter etc so maybe that's it... Seems too easy lol


Sent from my Speak & Spell using Tapatalk

The cabin you booked is yours. They will NOT move you out of it. Especially if that cabin is an HC. If you're worried about that you can call the "Special Access" Dept. of RC and double check with them.

Have a wonderful cruise.

[Rolls Royce Lover]

I wrote a whole story about what happened to us tonight at a Souplantation restaurant and then I hit a button and it all went "poof!"

The short of it is: The cashier told me that "pets are not allowed in the restaurant" and he wouldn't accept my payment. I told him to call the manager-she observed Horton's Vest and said,"it's okay but [and, she was looking right into my eyes] the dog can not eat off our dishes or bark in the restaurant."] I said, "you did not say that to me!" I went to to a table, walked back to the cashier and said send the manager over to me. I told her she was out of line and what she said was innappropriate.

One half hour later a woman comes walking by with a German Shephard puppy, who was tugging and pulling on it's leash. Another patron complained, the woman showed a card that said the dog was a "Therapy Dog." I said Therapy Dogs do NOT have public access.

I told the manager that she needed to go on line and get the information from the DOJ and ADA. She said she was going to have an all staff mtg. next week to discuss Service Dogs and who is allowed into the restaurant and who is not.

This similar thing happened to me and Brenda at a Souplantation, in a different area, about 5 years ago. After I called the police, they confronted the manager, we ate dinner and I dealt with the Corporate office the next day......the Manager was fired.

Ten years later; a Successor Dog and I'm still dealing with access problems. I'm going to deal with the Sweet Tomato's Corporate office on Monday, I'm going to call CCI's Graduate Dept., and I'm going to contact IAADP.

TO THE PUBLIC: TRAIN YOUR STAFF. TEACH YOUR EMPLOYEE'S AND STOP BEING IGNORANT ABOUT THE SERVICE DOG.

DAMN THE PEOPLE WHO ABUSE OUR RIGHTS BY BRINGING THEIR UNTRAINED DOGS INTO THE PUBLIC VENUE......THEY RUIN IT FOR US!!!!

[S.S. Cruisers]

Roz: I wish I could make all ignorant people who have the ability to educate their staff, oh and themselves to get with the program with a wave of a wand. It must get old. Fortunately, I have not had an incident with my disabled hanging tag in a long time.

[Rolls Royce Lover]

Originally Posted by S.S. Cruisers

Roz: I wish I could make all ignorant people who have the ability to educate their staff, oh and themselves to get with the program with a wave of a wand. It must get old. Fortunately, I have not had an incident with my disabled hanging tag in a long time.

Thanks Nancy, I appreciate you support. I'm still seething!

[trudle]

Originally Posted by Rolls Royce Lover

Thanks Nancy, I appreciate you support. I'm still seething!

Sorry to hear the trouble you had Roz, but unfortunately, there is always someone out there that do these things. I think I would cross that restaurant off my list. But still write to the home office.

Hope you have a better day today.

[rangeley]

Originally Posted by Rolls Royce Lover

I wrote a whole story about what happened to us tonight at a Souplantation restaurant and then I hit a button and it all went "poof!"

The short of it is: The cashier told me that "pets are not allowed in the restaurant" and he wouldn't accept my payment. I told him to call the manager-she observed Horton's Vest and said,"it's okay but [and, she was looking right into my eyes] the dog can not eat off our dishes or bark in the restaurant."] I said, "you did not say that to me!" I went to to a table, walked back to the cashier and said send the manager over to me. I told her she was out of line and what she said was innappropriate.

One half hour later a woman comes walking by with a German Shephard puppy, who was tugging and pulling on it's leash. Another patron complained, the woman showed a card that said the dog was a "Therapy Dog." I said Therapy Dogs do NOT have public access.

I told the manager that she needed to go on line and get the information from the DOJ and ADA. She said she was going to have an all staff mtg. next week to discuss Service Dogs and who is allowed into the restaurant and who is not.

This similar thing happened to me and Brenda at a Souplantation, in a different area, about 5 years ago. After I called the police, they confronted the manager, we ate dinner and I dealt with the Corporate office the next day......the Manager was fired.

Ten years later; a Successor Dog and I'm still dealing with access problems. I'm going to deal with the Sweet Tomato's Corporate office on Monday, I'm going to call CCI's Graduate Dept., and I'm going to contact IAADP.

TO THE PUBLIC: TRAIN YOUR STAFF. TEACH YOUR EMPLOYEE'S AND STOP BEING IGNORANT ABOUT THE SERVICE DOG.

DAMN THE PEOPLE WHO ABUSE OUR RIGHTS BY BRINGING THEIR UNTRAINED DOGS INTO THE PUBLIC VENUE......THEY RUIN IT FOR US!!!!

I remember the last incident very well. You would think they would have educated their staff after the incident at the other place. Didn't they want the manager to attend some course and he refused? You know Cali started this whole thing anyway by letting celebrities bring their little dogs everywhere they went. Until they can get some kind of national registry this is always going to happen.

[Rolls Royce Lover]

Originally Posted by trudle

Sorry to hear the trouble you had Roz, but unfortunately, there is always someone out there that do these things. I think I would cross that restaurant off my list. But still write to the home office.

Hope you have a better day today.

Thanks Trudy. The kids love to go to this restaurant. And, this is the second incident with this place. The last one was about 5 years ago, you'd think they would have learned!

I am definitely going to contact them tomorrow, as well as let my org. know.

[Rolls Royce Lover]

Originally Posted by rangeley

I remember the last incident very well. You would think they would have educated their staff after the incident at the other place. Didn't they want the manager to attend some course and he refused? You know Cali started this whole thing anyway by letting celebrities bring their little dogs everywhere they went. Until they can get some kind of national registry this is always going to happen.

Wow! Good memory Cindy. That's exactly what happened. I'm writing them tomorrow and I'm going to let CCI know. The cashier was such a moron. The two managers were very apologetic but were so dumbfounded.....they didn't know what to do or say. They gave me two free dinner coupons and were very sorry but the "sting" of it all doesn't go away that easily! And, then to have that woman walk in with her badly behaving "therapy dog!" What a night!!!!!

My DIL reads this thread but doesn't write......to her I say I'm sorry if I embarrassed you....but there's no way I'm going to stand for this kind of treatment in a public place.

I walk and stand tall with all my fellow Service Dog users! Enjoy your travels with your dog!

[dobiemom]

Originally Posted by Rolls Royce Lover

I wrote a whole story about what happened to us tonight at a Souplantation restaurant and then I hit a button and it all went "poof!"

<snip>

TO THE PUBLIC: TRAIN YOUR STAFF. TEACH YOUR EMPLOYEE'S AND STOP BEING IGNORANT ABOUT THE SERVICE DOG.

DAMN THE PEOPLE WHO ABUSE OUR RIGHTS BY BRINGING THEIR UNTRAINED DOGS INTO THE PUBLIC VENUE......THEY RUIN IT FOR US!!!!

Roz, I'm so sorry this happened to you... again at a Souplantation! You handled it/are handling it with professionalism and dignity.

[Rolls Royce Lover]

Originally Posted by dobiemom

Roz, I'm so sorry this happened to you... again at a Souplantation! You handled it/are handling it with professionalism and dignity.

Marcia, thank you so much for your kind words.

I'm out in the public a lot.....I go EVERYWHERE with my wonderful dog. I guess it's bound to happen more to someone who exposes herself and her dog more.....but, it doesn't take away the insult, mortification and embarrassment.

It won't stop me....there are folks who will walk and wheel behind me with their wonderful dogs and, hopefully, their journey will be easier!