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In the main dinning room where we had dinner 7 out of 8 nights, we were not served a dinner that was more than luke warm at best. The only food served hot was an excellent French Onion Soup. One evening our food was placed on the waiter's station only to sit there for nine minutes, during which time our waiter was trying to accomodate other tables.
The dinning room was seriously understaffed. The waiters were great but under lots of pressure to satisfy guests who should have been allowed a leasurley hot dinner with bread, water and coffee available when desired, not when you reluctantly had to stop an hurried waiter. The staff and guests suffered from poor, very poor, management.
Don't know how often you cruise. But we have noticed cutbacks in staff on HAL as well over the years. Service is very slow in the dining room. Yes -- food sits for quite while in the service area. And now HAL has cut back wine stewards in the dining room. The waiters have to now take the drink orders as the wine stewards only handle bottles of wine -- nothing else.
__________________ Cruising is a wonderful way to enjoy retirement! Far, far too many cruises to list.
On the first night of a recent cruise, the couple at the next table called over the maitre'd to complain that their meal was not hot. . . And they were served first every night after that. Just a hint.
We were on the Breeze in December 2013. We ate 3 nights in the dining room and the food was hot and very good. We do not eat early which may help with how busy they are and the service was excellent. The Breeze is the only ship we want to sail on now, it has definitely spoiled us.
Carnival Breeze Dec/2013
Liberty of the Seas Dec/2012
Carnival Glory Dec/2011
Carnival Freedom May/2010
Crown Princess Dec/2009
Carnival Liberty May/2009
Navigator of the Seas Dec/2008
Caribbean Princess May/2008
Enchantment of the Seas Sept/2007
Majesty of the Seas Dec/2006
Crown Del Mar 1989
We were on the Breeze in March. We did not have a problem with the food, but the service in the dining room was awful! We will never sail on this ship again! We are now booked again with Royal Caribbean.
We were on the disastrous October 25, 2012 Carnival Breeze cruise in the Med, and the only thing we didn't have a complaint about was the food in the MDR and teatime; both were very well done. Almost two years later and we still have bad feelings about that cruise and Carnival.