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  #8421  
Old December 7th, 2012, 03:32 PM
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4:15 today a few ships going out. And the sound is working. http://portevergladeswebcam.com/
I love this......The Allure is on my Bucket List.
What Pier are you leaving out of?

Cindy, if I don't talk to you before please have a superfantabulous cruise. You have earned this vacation. It feels like a long time since your last.

My orders: Stand at the rail, look at the horizon, let the wind blow through your hair, think of nothing and breathe. Isn't that glorious! There's nothing like it!

I'm going to miss you but I'm so excited for you, I can't wait till you come home and tell us all about it or, if you can, post from the ship. But, don't post if all you can do is stand at the rail! I totally understand!
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Last edited by wizard-of-roz; December 7th, 2012 at 03:32 PM.
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  #8422  
Old December 7th, 2012, 03:51 PM
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I am the groomer today. Wex will get all that stank off him. He needs a bath bad!! I just got some nice papaya shampoo so he will smell nice. He grunts the whole time he is in there.

We might be making a sign for the sailaway camera. You can tell the operators where you will be and they will zoom in on us. If we do that, then you all have to watch!
I'll try to be there, but I have to leave to go to my niece's b-day party and the ships don't seem to leave on time.

Bon Voyage!
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  #8423  
Old December 8th, 2012, 01:54 AM
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HAPPY HOLIDAYS FROM HORTON & HIS FAMILY ~ Roz, Morey & Brenda ~ TO YOUR FAMILY

Quote:
CUTEST PIX OF HORTON-DEC. 2012

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  #8424  
Old December 8th, 2012, 07:34 AM
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Originally Posted by wizard-of-roz View Post
I love this......The Allure is on my Bucket List.
What Pier are you leaving out of?

Cindy, if I don't talk to you before please have a superfantabulous cruise. You have earned this vacation. It feels like a long time since your last.

My orders: Stand at the rail, look at the horizon, let the wind blow through your hair, think of nothing and breathe. Isn't that glorious! There's nothing like it!

I'm going to miss you but I'm so excited for you, I can't wait till you come home and tell us all about it or, if you can, post from the ship. But, don't post if all you can do is stand at the rail! I totally understand!
The Allure is HUGE! It will be there when we leave so you can see it. I'm not sure of the pier. It's not the usual place. But if you scroll down the camera page you can put the arrow over the blue diamonds and see where the Westy is docked.
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  #8425  
Old December 8th, 2012, 07:35 AM
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Originally Posted by dobiemom View Post
I'll try to be there, but I have to leave to go to my niece's b-day party and the ships don't seem to leave on time.

Bon Voyage!
You know they never leave on time!
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  #8426  
Old December 8th, 2012, 10:58 AM
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Mornin' all:
Cindy: Are you leaving today? Have a great trip. Keep those boys in line! Hahaha.
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  #8427  
Old December 8th, 2012, 06:58 PM
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Well we are leaving around 7:30am. Thanks for all the well wishes. I can't wait to come back with pictures and stories. I hope. See you all next week!
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  #8428  
Old December 8th, 2012, 07:45 PM
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HAPPY HOLIDAYS FROM HORTON & HIS FAMILY ~ Roz, Morey & Brenda ~ TO YOUR FAMILY
Marcia, thank you so much for posting this for me. You're brilliant. Isn't he cute. He put his "stuffie" Rudolph in back of his bed. He's such a character!
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  #8429  
Old December 9th, 2012, 11:59 AM
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I had looked forward to this trans-atlantic crossing since January, when I booked it. The booking included my service dog, Jack.

Jack has sailed before, but this cruise was 14 days, 7 of which were at sea! It also included a long flight; would he make it without an accident? Trying to ensure that nothing would go wrong on two separate occasions I inquired about Jack listed on the booking. Both times I was given vague responses, but assured that notes were entered from the handicap department. While I tried to do my homework I trusted the reservation rep too much. Jack, in fact, had been dropped from the reservation.

When I arrived at the terminal in Barcelona I was greeted by an official who asked for Jack's passport. This term is used to reference his health exam and certificate that I needed for international travel. I produced his "passport" for review and we were welcomed into the terminal. Then the check in process - this is when I learned that Jack was not on the reservation. However, copies were made, things were checked out and we were on our way. Then, when we boarded the ship I was asked to stand aside. Once again papers were checked; however, we were allowed to board.

Once on board I searched out his relief station and it was no where to be found. Of course the ship didn't know Jack was sailing these next two weeks, but it now had an obligation to provide this service. After another 2 hours of waiting a relief station was set up, but with a medium that was either used before or tainted in some way as Jack would not use the station. Truth be he tried it, but what ever they used did not percolate very well and his urine would puddle and get on his paws - he's a clean dog and did not like this.

I asked about getting the bark mulch, which is the company policy for relief stations, and I was promised it in Palma. In Palma I stopped them from adding Kitty Litter to the relief station. I was assured that I would have it in Cadiz. In Cadiz I was told that everything was closed. I finally produced their company policy and pointed out their error in not complying with the policy. I had my wood chips in Tenerife, the last port before the trans-atlantic crossing.

I also endured an excursion that I did not get to enjoy when the bus company did not reserve the correct seat assignment. The front row was already occupied when I got down to the bus and they refused to move. Jack would not fit behind any seat - there just wasn't enough room for him. I was told "I could sit in the back of the bus"! I left in tears over that comment.

Then, there was the passengers who made trouble. I now had to cover his relief station - no one ever said why, it just showed up. I have photos of three days worth of feces that never got picked up. This after I asked for a disposal bin so I could see to it. I had a cabin steward who was terrible. He claimed that Jack didn't like him. Jack is a Golden Retriever, they love everybody! So, Steven would skip my cabin at night and use that excuse.

Buyer beware, if you travel with a service animal, use another cruise line!
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  #8430  
Old December 9th, 2012, 03:07 PM
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Originally Posted by H2Osign View Post
I had looked forward to this trans-atlantic crossing since January, when I booked it. The booking included my service dog, Jack.

Jack has sailed before, but this cruise was 14 days, 7 of which were at sea! It also included a long flight; would he make it without an accident? Trying to ensure that nothing would go wrong on two separate occasions I inquired about Jack listed on the booking. Both times I was given vague responses, but assured that notes were entered from the handicap department. While I tried to do my homework I trusted the reservation rep too much. Jack, in fact, had been dropped from the reservation.

When I arrived at the terminal in Barcelona I was greeted by an official who asked for Jack's passport. This term is used to reference his health exam and certificate that I needed for international travel. I produced his "passport" for review and we were welcomed into the terminal. Then the check in process - this is when I learned that Jack was not on the reservation. However, copies were made, things were checked out and we were on our way. Then, when we boarded the ship I was asked to stand aside. Once again papers were checked; however, we were allowed to board.

Once on board I searched out his relief station and it was no where to be found. Of course the ship didn't know Jack was sailing these next two weeks, but it now had an obligation to provide this service. After another 2 hours of waiting a relief station was set up, but with a medium that was either used before or tainted in some way as Jack would not use the station. Truth be he tried it, but what ever they used did not percolate very well and his urine would puddle and get on his paws - he's a clean dog and did not like this.

I asked about getting the bark mulch, which is the company policy for relief stations, and I was promised it in Palma. In Palma I stopped them from adding Kitty Litter to the relief station. I was assured that I would have it in Cadiz. In Cadiz I was told that everything was closed. I finally produced their company policy and pointed out their error in not complying with the policy. I had my wood chips in Tenerife, the last port before the trans-atlantic crossing.

I also endured an excursion that I did not get to enjoy when the bus company did not reserve the correct seat assignment. The front row was already occupied when I got down to the bus and they refused to move. Jack would not fit behind any seat - there just wasn't enough room for him. I was told "I could sit in the back of the bus"! I left in tears over that comment.

Then, there was the passengers who made trouble. I now had to cover his relief station - no one ever said why, it just showed up. I have photos of three days worth of feces that never got picked up. This after I asked for a disposal bin so I could see to it. I had a cabin steward who was terrible. He claimed that Jack didn't like him. Jack is a Golden Retriever, they love everybody! So, Steven would skip my cabin at night and use that excuse.

Buyer beware, if you travel with a service animal, use another cruise line!
Kathy

This story just makes me so cross - what is wrong with these people? And the cruiseline - I do hope you are taking it up with them, they were so wrong in letting you both down like this!

My DH has just read it and said, "the more people I meet, the more I love my dog"! Well sounds like we would love your Jack. I am so impressed that he escorted you, as only a gentleman can, across the Atlantic both ways!

And you are so right too - golden retrievers do love everyone! Aah sending him a big doggie hug from Scotland!
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  #8431  
Old December 9th, 2012, 08:08 PM
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Kathy, welcome! Let's talk, a few questions for you.
  • Who's the cruiseline?
  • Did you call the "Special Access" Dept. directly the week before your cruise was to begin? During this phone call is when you "INSIST" on the placement of the box and the filler. When you board you ask for a waste paper basket [from your Steward] to dispose of the solids.
  • I ask that the bag of litter be left for me to fill as needed. Every day I put more litter, covering the used to help keep it dry and smell-free.
  • On Brenda's first cruise, onboard the Diamond Princess I was also asked to stand aside, while they were boarding other guests and we couldn't find her pottybox. They, too, had forgotten to set it up. We waited almost 2 hours for the set-up. They said they didn't know she was boarding.
  • You definitely have some very legitimate issues with the cruiseline. A letter is in order to assure that the next time you cruise there will be no problems. However, these issues should be brought up while you're still onboard, with the Hotel Manager.
  • Your Steward has a lot to do with your comfort zone. He/she doesn't always fill the needs that you and your dog may have but they're instrumental in getting the appropriate person to get it all done. Another call to the Hotel Manager would have had your Steward answering all your needs and not refusing to serve you!
I ALWAYS bring litter bags with me and I pick up the solids [just like I do in the real world.] I drop the tied bag into the litter disposal and ask that it's removed at the end of each day. I bring an extra tip for a job well done. I give the tip to our Steward and sincerely thank him for all his help.

Wood chips, mulch or actual grass sod or astro turf [with the litter beneath] is the best for the box because it absorbs and takes care of the leakage, puddling and odor. The phone call to the "Access" Dept. is the time to insist on this type of litter. Both my dogs are very sensitive to standing in their urine! I understand exactly what you mean.

It sounded like your paperwork was in order. That helps to make everything go smoother.

I'm so sorry you had such difficulty. Princess has their "Service Dog" act together, as long as I give them the within one-week-head's-up! Ideally, I try to call 3 days before I cruise.......so, they don't have too much time to forget about it!!!!!!

I hope that you and Jack will have many more cruising experiences in your future and that they're trouble free.
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1984-RCCL~1985-RCCL~1995-RCCL~1996~Carnival~1997-Carnival~2002-Celebrity~2002-Princess~2003-Princess~2003-Princess~2004-NCL~2004-HAL~2004-Carnival~2005-Princess~2005-Princess~2005-Carnival~2006-HAL~2006-Princess~2006-Princess~2007~HAL-2007~2007-Oceana~2008-Princess~2008-Princess~2009-Carnival~2009-Princess~2010-Carnival~2010-Princess~2011-Princess~2012-Princess~2012-Princess~2013-Princess~2013-Princess~2014-Princess








Last edited by Rolls Royce Lover; December 9th, 2012 at 08:12 PM.
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  #8432  
Old December 9th, 2012, 10:36 PM
Quampapetet Quampapetet is offline
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I wrote to them and they said no exemptions.
Wow, that stinks!
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  #8433  
Old December 9th, 2012, 10:55 PM
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Quote:
Originally Posted by Rolls Royce Lover View Post
Kathy, welcome! Let's talk, a few questions for you.
  • Who's the cruiseline?
  • Did you call the "Special Access" Dept. directly the week before your cruise was to begin? During this phone call is when you "INSIST" on the placement of the box and the filler. When you board you ask for a waste paper basket [from your Steward] to dispose of the solids.
  • I ask that the bag of litter be left for me to fill as needed. Every day I put more litter, covering the used to help keep it dry and smell-free.
  • On Brenda's first cruise, onboard the Diamond Princess I was also asked to stand aside, while they were boarding other guests and we couldn't find her pottybox. They, too, had forgotten to set it up. We waited almost 2 hours for the set-up. They said they didn't know she was boarding.
  • You definitely have some very legitimate issues with the cruiseline. A letter is in order to assure that the next time you cruise there will be no problems. However, these issues should be brought up while you're still onboard, with the Hotel Manager.
  • Your Steward has a lot to do with your comfort zone. He/she doesn't always fill the needs that you and your dog may have but they're instrumental in getting the appropriate person to get it all done. Another call to the Hotel Manager would have had your Steward answering all your needs and not refusing to serve you!
I ALWAYS bring litter bags with me and I pick up the solids [just like I do in the real world.] I drop the tied bag into the litter disposal and ask that it's removed at the end of each day. I bring an extra tip for a job well done. I give the tip to our Steward and sincerely thank him for all his help.

Wood chips, mulch or actual grass sod or astro turf [with the litter beneath] is the best for the box because it absorbs and takes care of the leakage, puddling and odor. The phone call to the "Access" Dept. is the time to insist on this type of litter. Both my dogs are very sensitive to standing in their urine! I understand exactly what you mean.

It sounded like your paperwork was in order. That helps to make everything go smoother.

I'm so sorry you had such difficulty. Princess has their "Service Dog" act together, as long as I give them the within one-week-head's-up! Ideally, I try to call 3 days before I cruise.......so, they don't have too much time to forget about it!!!!!!

I hope that you and Jack will have many more cruising experiences in your future and that they're trouble free.
1) Well it was the "Royal" treatment.
2) Yes, I dealt directly with the special needs/handicap department. I had the paperwork that was sent to me. I did inquire, before I left, to make sure everything was in order. I did not ask through the special needs department. This is something I will do differently in the future.
3) Actually, the Hotel Manager was the least sympathetic of all. When I cornered the Hotel Director I was able to make some headway.

On our first cruise I had made a request for sod and had to settle for wood chips. It took that first evening for Jack to use this, but after that all went well. This time I was prepared for wood chips and got whatever it was. I suppose it's a learning curve, but good God what could go wrong next? I am actually considering packing a 4x4 square of "fake" grass to lay on top of whatever I get next.

I was prepared to bag all droppings. It was the disposal of these bags that were collecting. I wanted a bin so I could see to it, but was told it would be taken care of.

I think I will look into Princess next. The only one who really suffered though all this was Jack. I don't ever want to put him through that again.
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'89 - Scotia Prince
3/00 - Premier-Big Red Boat
11/01 - Carnival-Holiday
12/02 - RCCL-Mariner
6/03 - CEL- Horizon
11/03 - RCCL-Explorer
2/04 - Norwegian-?
7/05 - RCCL-Splendor
'06 - RCCL-Majesty
'08 - RCCL-Navigator
7/08 - Princess-Golden
'10 - RCCL - Liberty
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11/13 - CEL - Constellation
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  #8434  
Old December 10th, 2012, 01:27 AM
Quampapetet Quampapetet is offline
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I am actually considering packing a 4x4 square of "fake" grass to lay on top of whatever I get next.

I was prepared to bag all droppings. It was the disposal of these bags that were collecting. I wanted a bin so I could see to it, but was told it would be taken care of.
When I went on RCCL in '08, I had issues with them getting a potty box built (took hours and me asking several ppl about it a bunch of times) and it was too small and too far away from my cabin in the end. So, now I bring my own potty stuff with me (I tell the cruiseline so they won't make a box, though on my first Carnival cruise they made one anyway). I first put down cut-open black garbage bags to protect my balcony cabin's balcony floors, then I put down disposable potty pads (the extra-absorbant kind that is large in size, since the others are made for what puppies put out - I get them from PetEdge). Then I put squares (cut to the same size as the potty pads) of K-9 faux grass on top. I make an area that is two squares by three squares. I change out the soiled pads after they are peed on (you can tell which ones are soiled just by looking at them) and, of course, pick up the poops right away. I throw the soiled pads and used poop bags in a garbage bag my room steward leaves on the balcony for me (I ask him to do this when we first meet) and he changes out the bag at least once a day.

If your potty area is in a public area of the ship, you still have to pick up your dog's poop yourself. There are trash cans all over the ship, so throwing them out should not be an issue (I recommend using an outdoor trash can, which you can find near doors, smoking sections, and other places).
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  #8435  
Old December 10th, 2012, 01:50 AM
Quampapetet Quampapetet is offline
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Wow, you gals sure got WILD while I've been gone!!! Naughty, naughty, naughty!

I don't think it will work out to go on the cruise I wanted to do in early 2014 due to the other ppl I wanted to come with me, so I'm not sure when my next cruise will be.

Wow, some of you sure start packing early!!! I do all my packing the night before I leave (usually on a very early flight). However, I use a packing list app on my phone that makes remembering and packing everything so easy. I keep one master list for me (my suitcase and carry-ons) and one master list for my service dog (her suitcase and, if cruising, other bags for the potty), then use those master lists to make lists for each particular trip. You can enter the quantity of every item, so ahead of time I calculate how many cans of canned food and measuring cups of dry food I'll need, plus how many measuring spoons of supplements and how many poop bags. For me, I enter how many shirts, pants, undies, etc. to pack. Then, as you pack them, you check off the box in the app so you know what you have and haven't packed. Oh, and I have a shopping list app to use when I need to buy items for an upcoming trip, too.

I didn't respond to the questions about ppl's trips that have already passed, such as the ladies going to the Bahamas, since they don't need the info. anymore. But, it is so easy to bring your service dog to the Bahamas (and the import permit is free for service dogs) that there is no reason to not do it. You need to get the international health certificate anyway, so you might as well get the permit, too. (Note: There is NO titer or other requirement for the international health certificate, as somebody on here thought. What goes on the certificate Is just what is needed for the country/countries you are going to, many of which do not need rabies titers. Many countries do not need the certificate to be endorsed by the USDA office vet, either, just signed by a USDA-certified vet [which is not every vet].) And, New Providence (where Nassau is) is safe to take your service dog to; I go for weeks every year and the only "issue" I have had was not with a stray, but a pet at a house we were looking at with our realtor (it was a craptastic house we didn't want to see anyway, so got back in the car instead of going near the loose, barking dog the owner didn't want to do anything about).

As for me, the med that was helping me a lot ended up giving me side-effects I can't live with, so I had to come off of it. I tried a different med, but ended up getting an allergic reaction to it (rash, sickness, and swollen lymph nodes - oh joy). So, now I'm waiting to see my neuro to see what else we can try - hopefully I can get in to see him before Christmas and especially before my three-week trip coming up! I hate being sick!! It was so nice on the working med to be able to get out to do the things I wanted to do, not have to cancel out on plans, etc. I really miss that right now.

I hope you all have a wonderful Christmas and New Year, if I don't come back here before then! And BEHAVE!!!!!
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  #8436  
Old December 10th, 2012, 02:08 AM
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You caught us, Quam! Every once in awhile we need to let our hair down.

Have a great trip and I hope you can get your meds regulated. You are right, being sick is no fun at all.
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Old December 10th, 2012, 03:58 PM
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1) Well it was the "Royal" treatment.
2) Yes, I dealt directly with the special needs/handicap department. I had the paperwork that was sent to me. I did inquire, before I left, to make sure everything was in order. I did not ask through the special needs department. This is something I will do differently in the future.
3) Actually, the Hotel Manager was the least sympathetic of all. When I cornered the Hotel Director I was able to make some headway.

On our first cruise I had made a request for sod and had to settle for wood chips. It took that first evening for Jack to use this, but after that all went well. This time I was prepared for wood chips and got whatever it was. I suppose it's a learning curve, but good God what could go wrong next? I am actually considering packing a 4x4 square of "fake" grass to lay on top of whatever I get next.

I was prepared to bag all droppings. It was the disposal of these bags that were collecting. I wanted a bin so I could see to it, but was told it would be taken care of.

I think I will look into Princess next. The only one who really suffered though all this was Jack. I don't ever want to put him through that again.
I'm always told that "they" will take care of the solid waste [pick it up.] I NEVER waited for them to do so. I bring my own bags and If I didn't have a waste basket then I would place the tied-up bags next to the box and I called the Purser's Desk for a basket to be brought to my cabin "immediately!" It took 10 minutes to deliver it.

Princess "Special Access" line is: 661.284.4521 - This is Allison Muff's direct line. She has always taken care of me and my dogs and is extremely helpful in calling the ship directly days before I am to board.

You're correct about the only one who truly suffers from the lack of care and proper areas for toileting is our dogs and I won't have it!!!!! There is no excuse for sloppy handling of our dogs, not any more. The ships know we exist and when we board everything should be in order for us.

Princess no longer allows the placement of the potty-box on our veranda's. It must be in another area and I prefer the stairwell. This will not work for anyone who must assist their dog [does not have a friend or family member who can help] and is in a wheelchair. An ouside deck is more appropriate but definitely less convenient.

Most of our dogs are big [Labs/Retrievers or mixes thereof] and the potty issue will always be just that....an issue. I'm thrilled that my cruising experience has become so easy and a complete NON-ISSUE with the use of the stairwell, the pottybox, the filler and the ease of using it. Thank you Princess.

Until we come up with another solution we will have to use our ingenuity in where and how our dogs relief area is maintained, when we're onboard other cruiselines and out and about in general.
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  #8438  
Old December 10th, 2012, 04:05 PM
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Wow, you gals sure got WILD while I've been gone!!! Naughty, naughty, naughty!

I don't think it will work out to go on the cruise I wanted to do in early 2014 due to the other ppl I wanted to come with me, so I'm not sure when my next cruise will be.

Wow, some of you sure start packing early!!! I do all my packing the night before I leave (usually on a very early flight). However, I use a packing list app on my phone that makes remembering and packing everything so easy. I keep one master list for me (my suitcase and carry-ons) and one master list for my service dog (her suitcase and, if cruising, other bags for the potty), then use those master lists to make lists for each particular trip. You can enter the quantity of every item, so ahead of time I calculate how many cans of canned food and measuring cups of dry food I'll need, plus how many measuring spoons of supplements and how many poop bags. For me, I enter how many shirts, pants, undies, etc. to pack. Then, as you pack them, you check off the box in the app so you know what you have and haven't packed. Oh, and I have a shopping list app to use when I need to buy items for an upcoming trip, too.

I didn't respond to the questions about ppl's trips that have already passed, such as the ladies going to the Bahamas, since they don't need the info. anymore. But, it is so easy to bring your service dog to the Bahamas (and the import permit is free for service dogs) that there is no reason to not do it. You need to get the international health certificate anyway, so you might as well get the permit, too. (Note: There is NO titer or other requirement for the international health certificate, as somebody on here thought. What goes on the certificate Is just what is needed for the country/countries you are going to, many of which do not need rabies titers. Many countries do not need the certificate to be endorsed by the USDA office vet, either, just signed by a USDA-certified vet [which is not every vet].) And, New Providence (where Nassau is) is safe to take your service dog to; I go for weeks every year and the only "issue" I have had was not with a stray, but a pet at a house we were looking at with our realtor (it was a craptastic house we didn't want to see anyway, so got back in the car instead of going near the loose, barking dog the owner didn't want to do anything about).

As for me, the med that was helping me a lot ended up giving me side-effects I can't live with, so I had to come off of it. I tried a different med, but ended up getting an allergic reaction to it (rash, sickness, and swollen lymph nodes - oh joy). So, now I'm waiting to see my neuro to see what else we can try - hopefully I can get in to see him before Christmas and especially before my three-week trip coming up! I hate being sick!! It was so nice on the working med to be able to get out to do the things I wanted to do, not have to cancel out on plans, etc. I really miss that right now.

I hope you all have a wonderful Christmas and New Year, if I don't come back here before then! And BEHAVE!!!!!
Quam, it's good to hear from you. I hope your health issues are behind you. Happy Holiday's to you and yours.

Aren't we bad to the bone!!!!!! Boy, when your not looking we get into a lot of trouble......we have no filters....none!!!!!!
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  #8439  
Old December 11th, 2012, 10:27 AM
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Happy Hanukkah!
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Old December 11th, 2012, 01:02 PM
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Happy Hanukkah!
Thank you and may the Holidays bring a new spring to your step, joy in your heart and lots of good eating!!!!!
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