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  #1  
Old December 11th, 2012, 05:09 PM
ayz75 ayz75 is offline
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Default Has anyone booked the Steak House (Dream) online successfully?

I filled in the form online the first time a few months ago (3 or 4 months before cruising) never got an e-mail or any confirmation. I'm doing it again now (11 days to cruising) but not expecting to hear back from them either.. (and I'll be pretty ticked off if they say it's full and I should have booked earlier!)

How do most people book the steak house? only once you're onboard? I have to say I really dislike Carnival's web applications in general! There's a gift & service section to allow you to purchase things from Bon Voyage including individual bottles of wine, but not wine package.. and then it takes forever to get through to Bon Voyage on the phone.

Urr.. anyway, just wanted to know if anyone's tried to book the Steak house online and if I'm the only one who never got a reply!

p.s. since we may (depending on if I get the steak house) miss our first night at the MDR, is there a chance they may give our table away?? (We are a group of 8, and defintely don't want to get splited into separate tables) I wonder if I could stop by the MDR to confirm and let them know we won't be going on the first night?
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  #2  
Old December 11th, 2012, 05:28 PM
dremn2004 dremn2004 is offline
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We are sailing on the Dream in March 2013, and I sent a request for our reservations in last week and got confirmation back in just a couple of days.
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  #3  
Old December 11th, 2012, 05:38 PM
bamboozel bamboozel is offline
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Yes, I did last May. It took awhile to get a confirmation. I believe it was a month or less before our sail date that I received it. So worth the money.
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  #4  
Old December 11th, 2012, 05:40 PM
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kona_wahine kona_wahine is offline
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Quote:
Originally Posted by ayz75 View Post
I filled in the form online the first time a few months ago (3 or 4 months before cruising) never got an e-mail or any confirmation. I'm doing it again now (11 days to cruising) but not expecting to hear back from them either.. (and I'll be pretty ticked off if they say it's full and I should have booked earlier!)

How do most people book the steak house? only once you're onboard? I have to say I really dislike Carnival's web applications in general! There's a gift & service section to allow you to purchase things from Bon Voyage including individual bottles of wine, but not wine package.. and then it takes forever to get through to Bon Voyage on the phone.

Urr.. anyway, just wanted to know if anyone's tried to book the Steak house online and if I'm the only one who never got a reply!

p.s. since we may (depending on if I get the steak house) miss our first night at the MDR, is there a chance they may give our table away?? (We are a group of 8, and defintely don't want to get splited into separate tables) I wonder if I could stop by the MDR to confirm and let them know we won't be going on the first night?
I did and got an email back confirming our reservation. It didn't take but a couple days.
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Last edited by kona_wahine; December 11th, 2012 at 05:40 PM.
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  #5  
Old December 11th, 2012, 05:41 PM
ayz75 ayz75 is offline
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Then it was probably just me :S
I'll see if this second email works or not and give them a call!
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  #6  
Old December 11th, 2012, 07:02 PM
ayz75 ayz75 is offline
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well either Carnival is lying to me or if you received a confirmation you got lucky?!?!

I just called the customer service, and they said they can't do anything about it so asked me to call the online support (since steak house booking is online). I called online support and they claim that "no news is good news because no confirmation email will be sent". They say that the only time I will receive a response is if the date & time I requested was not available. And supposedly since I did not receive an email back, it means that I should see the booking confirmation ONCE I am on board.

I think they're just BSing me. but I'll find out in 11 days once I'm on board. gee..
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  #7  
Old December 11th, 2012, 07:15 PM
nycchic12 nycchic12 is offline
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I am sailing in a few weeks on the Miracle and reserve the steakhouse a few days ago and still have not heard anything. I did just receive the confirmation via email that my anytime dining was confirmed.
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  #8  
Old December 11th, 2012, 07:24 PM
gene l gene l is offline
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I booked a reservation for the Breeze...rcv'd confirmation via email within days. We booked ours in October, for a January sailing, here's a copy of what they sent:




Good Day,

Thank you for choosing Fahrenheit 555 Steakhouse for your dining.

Your reservation request for 2 Guests at 7:00pm on January 21, 2013 is confirmed.

Should your plans change, please keep us advised at brsteakhouse@carnival.com


We look forward to serving you!

Your Steakhouse Manager,

Eva Kiss
Carnival Breeze

FIRST_NAME : XXXXXXLAST_NAME : XXXXXXXEMAIL_ADDRESS :xxxxxxxxxBOOKING_NUMBER : xxxxxxxxSHIP : Carnival BreezeSAIL_DATE : JAN 19, 2013NUMBER_OF_GUESTS : 2RESERVATION_DATE : JAN 21, 2013RESERVATION_TIME : 7:00 PM
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  #9  
Old December 11th, 2012, 07:26 PM
GAMOM4 GAMOM4 is offline
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We booked the steakhouse online for the first night of our Dream cruise this past May. We didn't have any problem..I am not sure if we got an e-mail confirmation or not.
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  #10  
Old December 11th, 2012, 07:28 PM
Gil40 Gil40 is offline
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I Booked the Steakhouse on the Dream on Nov 9th online, received a confirmation on Nov. 11th.
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Last edited by Gil40; December 11th, 2012 at 07:28 PM.
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  #11  
Old December 11th, 2012, 07:33 PM
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seadancer seadancer is offline
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I will say do not let them tell you no . This was by far the best meal we had all week. I will also add watch the caper for the steak house demonstation . This is free and absoluteley delicious
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  #12  
Old December 11th, 2012, 07:36 PM
ncshp955 ncshp955 is offline
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I sent my online request 2 days ago and just my confirmation email saying that my request had been received and my date and time was confirmed. This is for my May 18th sail date on the Dream.
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  #13  
Old December 11th, 2012, 07:58 PM
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kona_wahine kona_wahine is offline
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DRSupper@carnival.com is the email that sent confirmation. The email also said to email DRsteakhouse@carnival.co with any changes. Try emailing them direct. Good luck!
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Last edited by kona_wahine; December 11th, 2012 at 08:01 PM.
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  #14  
Old December 11th, 2012, 10:16 PM
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Holders3 Holders3 is offline
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I second the email direct to the steakhouse mentioned above. I never got a response to the online form but did to the direct email. My ship was the Magic but it should still work.
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  #15  
Old December 11th, 2012, 10:30 PM
ayz75 ayz75 is offline
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Thanks for the email! I will email them directly and hopefully get it sorted out. Thanks so much!!
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  #16  
Old December 12th, 2012, 10:43 AM
ayz75 ayz75 is offline
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Reporting back!

After I e-mailed them directly, they got back to me within hours and confirmed my reservation (but did not say if the reservation was confirmed already from my prior attempt or only because I e-mailed them directly) regardless, I got our group a table!

Thanks for all your help!
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  #17  
Old December 12th, 2012, 11:47 AM
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pinkiek pinkiek is offline
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If I book the Steak House on lin efor the first night and we change our mind - will we still be charged or I can I cancel on the ship the first day?

Thanks for your help
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  #18  
Old December 13th, 2012, 07:18 PM
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katiel53 katiel53 is offline
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I just booked ours for Jan a few days ago and got a confirmation. It's for Carnival Dream.
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  #19  
Old December 13th, 2012, 10:06 PM
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jrmende63 jrmende63 is offline
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Quote:
Originally Posted by pinkiek View Post
If I book the Steak House on lin efor the first night and we change our mind - will we still be charged or I can I cancel on the ship the first day?

Thanks for your help
You can cancel when you get onboard. But don't cancel. Not only do you get a free bottle of wine for booking on Embarkation night, but the service is impeccable as you are not surrounded by full tables.

to the OP: I have gotten responses back from online booking and not gotten responses back. All of our ressies were intact upon embarkation!
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