Looking for advice on scooter rental

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#2
Ft Myers, FL
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#3
Southern CT
125 Posts
Joined Nov 2010
I used Care Vacations/Cruise Ship Assist to rent a wheelchair for my mom's cruise this past January... the chair was on board (Norwegian Gem) when she got there and she just left it in her room when she disembarked. It was about $200 for the 10 days. Pricey, yes, but it made me feel better knowing that she had a "lift" if she needed it. I don't know if I can post links, but you can Google the website!
#4
Connecticut
1,465 Posts
Joined Jun 2007
I've used Care Vacations as well. HAL recommends Care Vacations http://carevacations.com/ or Special Needs at Sea http://www.specialneedsatsea.com/ they both deliver to the ships. So no hassles!!
You can contact Princess to find out who they recommend if there are other companies.
Hope this helps!
Laura
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#5
Southern California
3,236 Posts
Joined Jul 2005
I've used Carevacations.com and it is pricey, but a life saver to those with limited mobility and helps enjoy the cruise so much more.
#6
Metro Detroit
244 Posts
Joined Apr 2010
Ken, I used Care Vacations last February for a scooter rental. It was waiting for my cabin on Ruby Princess and worked very well. We couldn't have been happier with our experience and it was priceless! I couldn't have gone on that cruise without it.

Princess needs to be informed of this rental and they can advise you of the exact width of your cabin door which you will want to make sure is compatible with the width of the scooter you select.

This link on Princess' website will give you all of the info that you need and links to Care Vacations as well as another company. http://www.princess.com/learn/faq_an...se/prepare.jsp

We didn't have any problem keeping the scooter in our cabin once we put the chair in the closet which worked out well for me while dressing too. The power cord had plenty of length to reach the electrical outlet on the desk for re-charging at night.
#8
Minnesota
597 Posts
Joined Sep 2007
Originally posted by bermuda triangle
I've used Care Vacations as well. HAL recommends Care Vacations http://carevacations.com/ or Special Needs at Sea http://www.specialneedsatsea.com/ they both deliver to the ships. So no hassles!!
You can contact Princess to find out who they recommend if there are other companies.
Hope this helps!
Laura
I've used both these companies. Both are recommended by Princess. Call both of them and compare price. Care Vacations recently had a sale but still wasn't quite as low as Special Needs at Sea.

An electric scooter will not fit through the door of most cabins, and you can not park it in the hall so I hope you have a handicap accessible cabin. If you follow the suggestion to call Princess for the door width, remember that is from side to side of the doorway. You need to subtract about 2 inches for the space taken up by the door.
An alternative (although not as good) is to rent a manual wheelchair which can be folded up and brought into the room.

If you do get the scooter into the room and the cord is too short, you can ask the steward for an extension cord.
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#9
Tel Aviv, Israel
1,195 Posts
Joined Oct 2008
Our upcoming cruise in two weeks will be the fourth time (third on Princess) that DW has used specialneedsatsea. I'm adding my voice to those who say that unless you have reserved a handicapped accessible cabin, check with Princess to determine whether the scooter you are renting will fit through the door of a regular cabin. Princess does not allow scooters, wheelchairs, etc. to be stored in hallways, near elevators, and so forth. It would create a safety hazard to other passengers.

Should you be thinking of using a supply company other than the two mentioned in the thread, you MUST contact Princess. They have a list of allowed vendors, and will not permit any other vendor access to the ship for security reasons.

Shalom. Andy
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#10
Pittsburgh, PA
3,019 Posts
Joined Jul 2008
Hi Ken,

DW uses a scooter and when we don't take hers, it's a pain to fly with, we rent from either one of the vendors mentioned with great results. To beat on the drum, PLEASE contact your cruise line's special needs department for a handicapped room as well as letting them know there will be a scooter delivered to the cabin.

Another tip, if I may. If you board before cabin access is permitted, ask the stewards if you can go to the cabin JUST to retrieve the scooter. And please just do that as they are probably not done cleaning, but they may appreciate the room you make by removing the scooter.

We could not cruise, at least the wife couldn't, without the help of a scooter. Enjoy your cruise
#11
AR
2,718 Posts
Joined May 2010
If you can drive to the port, bring one from home. Renting is expensive. You can buy used ones in newspapers/garage sales/estate sales/online/etc.

Getting to your cabin to pickup a rented mobility scooter is a problem. You will wait in line for a wheel chair. Then be dumped on the ship and may not be allowed into your cabin for more than an hour. Then you have to walk to your cabin, carrying your carry on luggage.

I bring my own power chair & hang my CPAP on the back of it.
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#12
6,494 Posts
Joined May 2009
Originally posted by Cruis'n Twosome
Can you give me some sources to contact for scooter/power chair rentals?? Some of these companies can be very pricy! I would appreciate your opinions.

Thanks. Ken Lanier
Both CareVacations http://www.carevacations.com/cruiseshipassist/ and Special Needs at Sea http://www.specialneedsatsea.com/ are widely used . They offer similar but yet different equipment. So it's important that when comparing rental costs that you are comparing apples to apples.

Personally I prefer CareVacations because I'm able to rent the same exact scooter that I own .... the Midsize Pride Go Go Elite Traveler HD. This scooter easily breaks down to be packed into a trunk of a car. So it makes it very easy when I want to rent a taxi at port .... it's doesn't require an accessible taxi which is often impossible to get at the ports.

Also I usually fly a day before and CareVacations will deliver it to the hotel. This way I can ride the scooter onto the ship the next day and don't have to be stressed out waiting to get into my cabin to see if it has been delivered. Since I will be making my own arrangements to take it to the port the next day, CareVacations generally gives me the extra day at no charge. Here's a video to show how the scooter in question breaks down to fit into a car.

http://www.pridemobility.com/gogo/vi...sassembly.html
#14
Philadelphia, PA USA
987 Posts
Joined Jul 2001
Can anyone tell me how far in advance they have reserved a scooter from the mentioned vendors? We are going out of Bayonne, NJ on the Explorer in November 2011.


Thanks
Donna
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#15
Minnesota
597 Posts
Joined Sep 2007
Originally posted by Addictedtocruising
Can anyone tell me how far in advance they have reserved a scooter from the mentioned vendors? We are going out of Bayonne, NJ on the Explorer in November 2011.


Thanks
Donna
I just rented scooter from Special Needs last week for Dec. 3rd cruise.
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Mike & Dee

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#16
Minnesota
597 Posts
Joined Sep 2007
Originally posted by jackretired
Getting to your cabin to pickup a rented mobility scooter is a problem. You will wait in line for a wheel chair. Then be dumped on the ship and may not be allowed into your cabin for more than an hour. Then you have to walk to your cabin, carrying your carry on luggage.

I bring my own power chair & hang my CPAP on the back of it.
In my experience, Princess has always been very good at providing wheel chair assistance from the time we arrive at the boarding area, going through the registration process, getting on the ship and to our cabin.

Princess has the cabins ready when boarding starts.
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Mike & Dee

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#17
Vancouver Island, BC, Canada
1,141 Posts
Joined Mar 2008
Originally posted by MandD
In my experience, Princess has always been very good at providing wheel chair assistance from the time we arrive at the boarding area, going through the registration process, getting on the ship and to our cabin.

Princess has the cabins ready when boarding starts.
Out of 11 boardings I've had problems twice, with wheelchair assistance, the first time in Vancouver, I ended up wheeling myself from the taxi to my cabin, the second time, just this past week-end, in Seattle, I sat at the start of the gangplank, just about begging for a crew member to push me up a fairly steep gangway, and on to my cabin.

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#18
135 Posts
Joined Apr 2010
We are sailing Dec. 12 and just booked through Care Vacations. They recommended 4-6 weeks.

I know a lot of people have said Special Needs at Sea was cheaper but when I inquired they were the same price. I chose Care Vacations because of the customer service I received. They were pleasant and answered all my questions. Emailing the documents went smoothly. I won't know until Dec if they live up to my expectations. On the other hand,

The person at Special Needs acted like all he wanted to do was get me off the phone. He answered my questions about the scooter by saying, you will know the type when you see it. When asked if it would be fully charged he said maybe, maybe not. This attitude turned me off and I hung up.
#19
Racine, WI, USA
12 Posts
Joined Dec 2012
Originally posted by xxoocruiser
Since I will be making my own arrangements to take it to the port the next day...
Don't know if you're still around this forum or whether someone else might like to pipe in here...

How do you transport your own wheelchair/scooter from the airport to the cruise ship??? Many thanks!
#20
6,494 Posts
Joined May 2009
Originally posted by sPeeDeeBee
Don't know if you're still around this forum or whether someone else might like to pipe in here...

How do you transport your own wheelchair/scooter from the airport to the cruise ship??? Many thanks!

If it's a USA Airport you can normally just ask at the Taxi stand for them to call for an wheelchair accessible taxi. If it's an international airport you'll most likely have pre-arrange for a a private wheekchair accessible van.

I have a Pride Go Go scooter which breaks down into 4 parts and very easily fits into the trunk of a car and generally do not require a wheelchair accessible taxi.