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  #1  
Old March 6th, 2013, 04:07 PM
bazziebee bazziebee is offline
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Join Date: Apr 2011
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Default cunard website

joining queen Victoria march 19th......but now when I try to go online to voyage personaliser it says cannot find my booking......does anybody else experience this problem
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  #2  
Old March 6th, 2013, 04:12 PM
Cruachan Cruachan is offline
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Originally Posted by bazziebee View Post
joining queen Victoria march 19th......but now when I try to go online to voyage personaliser it says cannot find my booking......does anybody else experience this problem
The website's been somewhat flaky since the last upgrade. Best advice I can give you is just to keep on trying. I had a bit of a tussle with the voyage personaliser a couple of days back but I won on points!

J
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  #3  
Old March 6th, 2013, 04:30 PM
bazziebee bazziebee is offline
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site back up again now.....panic over...phew...................thank you
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  #4  
Old March 13th, 2013, 07:36 AM
Wordzz Wordzz is offline
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Problems with the site again this morning. I'm unable to access the Voyage Personaliser at all. Makes no difference whether I use Firefox or Internet Explorer, I get the same error message. No doubt it will be fixed in the fullness of time, but it is very frustrating - not to mention time-consuming.
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  #5  
Old March 13th, 2013, 07:54 AM
Cruachan Cruachan is offline
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Originally Posted by Wordzz View Post
Problems with the site again this morning. I'm unable to access the Voyage Personaliser at all. Makes no difference whether I use Firefox or Internet Explorer, I get the same error message. No doubt it will be fixed in the fullness of time, but it is very frustrating - not to mention time-consuming.
Just tried it a few minutes ago and, when I try to log in to the voyage personaliser I get the following message:

"Sorry, Voyage Personaliser is currently undergoing essential maintenance, please try again later."

J
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  #6  
Old March 13th, 2013, 08:13 AM
Wordzz Wordzz is offline
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Originally Posted by Cruachan View Post
Just tried it a few minutes ago and, when I try to log in to the voyage personaliser I get the following message:

"Sorry, Voyage Personaliser is currently undergoing essential maintenance, please try again later."

J
Yep, that's the same message I've been getting. I rang Cunard and they say they know about it and are working on it. I'm not holding my breath...
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  #7  
Old March 13th, 2013, 08:30 AM
Norfolk Brit Norfolk Brit is offline
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Location: Norfolk
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I'm getting a message telling me my voyage personaliser is being updated.

I just know my upgrade to a Q1 is causing the holdup.

Mary
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  #8  
Old March 13th, 2013, 08:37 AM
Cruachan Cruachan is offline
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I'm getting a message telling me my voyage personaliser is being updated.

I just know my upgrade to a Q1 is causing the holdup.

Mary
Nonsense - it's my upgrade that's causing the problem. I asked that nice Mr Shanks ages ago for an upgrade for this year's cruise and I just knew he wouldn't let me down!

J
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  #9  
Old March 13th, 2013, 09:00 AM
Norfolk Brit Norfolk Brit is offline
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Originally Posted by Cruachan View Post
Nonsense - it's my upgrade that's causing the problem. I asked that nice Mr Shanks ages ago for an upgrade for this year's cruise and I just knew he wouldn't let me down!

J
So we have a Q1 each; I'm going in May, you're going later in the year.

This is fortuitous, as I can enjoy it before you take photographs and it catches fire or similar.

Mary
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  #10  
Old March 13th, 2013, 09:04 AM
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Mysticalmother Mysticalmother is offline
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Location: Devon, uk
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..and I am getting...

Proxy Error

The proxy server received an invalid response from an upstream server.
The proxy server could not handle the request GET /login/.

Reason: Error reading from remote server

Really annoying especially when Cunard want you to do everything using the Voyage personaliser.
Mind you guys, as I am sailing in April it must be my Upgrade to Q1 that is causing the problem...not yours!
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  #11  
Old March 13th, 2013, 09:13 AM
Cruachan Cruachan is offline
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Originally Posted by Norfolk Brit View Post
So we have a Q1 each; I'm going in May, you're going later in the year.

This is fortuitous, as I can enjoy it before you take photographs and it catches fire or similar.

Mary
Venice should be safe from fire - it's nearly all water. Mind you, I suppose it could sink!

J
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  #12  
Old March 13th, 2013, 09:18 AM
Norfolk Brit Norfolk Brit is offline
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Originally Posted by Cruachan View Post
Venice should be safe from fire - it's nearly all water. Mind you, I suppose it could sink!
J
Hee hee.

I shall be there twice this year, both times before you, and must make the most of it, knowing I shall never see it again.

Mary

PS Just to add some variety to my mundane little life, the VP will now not allow me to enter my date of birth.
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Last edited by Norfolk Brit; March 13th, 2013 at 09:20 AM.
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