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  #1  
Old May 28th, 2013, 01:32 PM
tomkc1 tomkc1 is offline
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Default Who is the Passenger Relations Manager?

Its time for a letter to Carnival. I'm not a happy camper (cruiser). I need to know who the Passenger relations director is and to which address I should mail a letter to this person.

I did a search on this forum for the information but couldn't find it although it probably is here somewhere.

Thanks for any help you can provide.

Tom
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  #2  
Old May 29th, 2013, 06:16 AM
tomkc1 tomkc1 is offline
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Trying to keep the thread "alive". I know someone has the answer as to who is in charge of customer relations. I don't want to send an email and want to address my letter to a specific person. I can't seem to find the info I need on the internet.

Help, please.

Tom
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  #3  
Old May 29th, 2013, 06:39 AM
KenMo KenMo is offline
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I googled around and I believe the VP of Guest Services is Vickey Rey.

So the email would be vrey@carnival.com.

Or you could send snail mail to the corporate address attn. Vickey Rey.

I hope it works.
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  #4  
Old May 29th, 2013, 09:23 AM
patchofheaven patchofheaven is offline
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If I have concerns or questions about something that my PVP can't help - I generally contact John Heald (Senior Cruise Director of all ships) he is also on Facebook

John is really good about answering questions and helping customers
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  #5  
Old May 29th, 2013, 03:13 PM
tomkc1 tomkc1 is offline
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Thank you both very much for your help. I think I'll try John first and if I don't get a response I'll use the old fashioned approach, send a letter.

Thanks again. Tom
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Golden Princess 2007-Southern Caribbean
Golden Princess 2010-Pacific Coast
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Sapphire Princess 2012-Alaska
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Ruby Princess 2014 East Coast Getaway
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  #6  
Old May 29th, 2013, 03:29 PM
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jimbo5544 jimbo5544 is offline
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Quote:
Originally Posted by tomkc1 View Post
Thank you both very much for your help. I think I'll try John first and if I don't get a response I'll use the old fashioned approach, send a letter.

Thanks again. Tom
Other than John, letter would be better than email. Vickey is the right person.
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