Who is the Passenger Relations Manager?

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#1
York Beach, Me & Astor, FL
321 Posts
Joined Jun 2009
Its time for a letter to Carnival. I'm not a happy camper (cruiser). I need to know who the Passenger relations director is and to which address I should mail a letter to this person.

I did a search on this forum for the information but couldn't find it although it probably is here somewhere.

Thanks for any help you can provide.

Tom
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#2
York Beach, Me & Astor, FL
321 Posts
Joined Jun 2009
Trying to keep the thread "alive". I know someone has the answer as to who is in charge of customer relations. I don't want to send an email and want to address my letter to a specific person. I can't seem to find the info I need on the internet.

Help, please.

Tom
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Golden Princess 2007-Southern Caribbean
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#3
Missouri via Portland OR
6,644 Posts
Joined Feb 2005
I googled around and I believe the VP of Guest Services is Vickey Rey.

So the email would be [email protected].

Or you could send snail mail to the corporate address attn. Vickey Rey.

I hope it works.
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Mona





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#4
Texas
159 Posts
Joined Jun 2011
If I have concerns or questions about something that my PVP can't help - I generally contact John Heald (Senior Cruise Director of all ships) he is also on Facebook

John is really good about answering questions and helping customers
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#5
York Beach, Me & Astor, FL
321 Posts
Joined Jun 2009
Thank you both very much for your help. I think I'll try John first and if I don't get a response I'll use the old fashioned approach, send a letter.

Thanks again. Tom
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#6
Connecticut
21,170 Posts
Joined Apr 2006
Originally posted by tomkc1
Thank you both very much for your help. I think I'll try John first and if I don't get a response I'll use the old fashioned approach, send a letter.

Thanks again. Tom
Other than John, letter would be better than email. Vickey is the right person.
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