Posted September 29th, 2013, 01:35 AM
We always take out travel insurance whenever we do major trips like cruises or overseas holidays. We had a cruise earlier in the year and were called home early because my wife's mother took ill suddenly and passed away before we could arrive home. We took out insurance with Allianz Global Assist and they refused to pay our claim because they "dont recognise anyone over the age of 85 years". This is a disgrace and we have just been advised from Anti Discrimination Queensland Agency that it is discrimination on the basis of age.
Avoid Allianz Global Assistance travel insurance at all costs, as we have found since our experience, there are others who have lost many more dollars due to refused claims by Allianz
I'm sorry for your loss and for having to leave the cruise under these circumstances. I can't help but wonder: did they put this information in the policy? (I realize it could have been buried in the fine print.)