Crystal Cruises Caps Free Specialty Dining

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Is it a state of mind?
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#5
Washington State
20,767 Posts
Joined Dec 2005
Crystal does not seem to know its' own identity. They change so often that no one can take them seriously.
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#7
84,571 Posts
Joined Jul 2000
Originally posted by Travelcat2
Crystal does not seem to know its' own identity. They change so often that no one can take them seriously.
Yes, Crystal has introduced several changes over the last couple of years which have resulted in more interest in the cruise line and while not everyone likes all of the changes bookings from existing and new customers appear to be very strong.

I take them very seriously and most people I know do as well.

When I read each of the luxury line boards there are some changes that each line has introduced that some people care for and others do not.

Keith
#8
Toronto, Canada
3,847 Posts
Joined Mar 2012
Originally posted by Travelcat2
Crystal does not seem to know its' own identity. They change so often that no one can take them seriously.
I agree - first they tout the wonders of going to all-inclusive, and then in less than 2 years negate that policy and are now NOT all-inclusive. I too will not take their announcements "seriously" in that I don't know how long they will last or what the cruise line will look like when my booked cruise actually comes due. Will the line offer me on cruise day what they say they'll offer me when I booked it? Who knows? Already the cruise I've booked for 2014 is not the cruise it was when I put down the deposit several months ago.
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#9
Moon Township, Pa
23,132 Posts
Joined Oct 2000
Originally posted by fredflint
It says that some people were hogging the reservations so one per and that way everyone can go to the specialty dining. Makes sense to me.
No, IMHO, it's a money grab. On all my Crystal cruises, I've never been shut out of being able to get into either of their specialty restaurants. This is just the excuse Crystal uses to get some extra cash. It's perceived that Crystal's parent company is getting weary of the line not performing in the black.
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Darcie
#10
84,571 Posts
Joined Jul 2000
No money grab.

With the fee having been waived at the restaurants and also occupancy much higher than in the past it was becoming a problem for some guests to get into the restaurants. I was on several voyages earlier this year and saw it first hand.

Keith
#11
CA, USA
13,406 Posts
Joined Apr 2004
Then Crystal should do a better job of monitoring how many reservations each guest has had. Charging $30 is inappropriate and demeaning.