excursion credit

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#1
Florida
4,850 Posts
Joined Apr 2003
I see Carnival is offering a $100 credit towards excursions on some sailings. Does anyone know if you can use the credit for the Behind the Fun tour? Or is it only for shore excursions? We usually do our own thing in port but I wouldn't mind trying Behind the Fun.
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#3
East Coast
6,191 Posts
Joined Mar 2013
Originally posted by arush5268d
That's a good question and I haven't seen that asked or addressed yet. I wouldn't mind finding out though!

I would like to find out too. I booked a cruise over the weekend since I may very well have to cancel my scheduled Sunshine cruise. I wanted to make sure I could get the exact cabins I wanted. Anyway I booked under this excursion credit promo because it was only $30 more. I noticed on some sailings the increased price is equal to the excursion credit. And the thing is you can’t book anything online in advance.
I’m sure we’ll use it on something since we have it. Behind the Fun is an option I would consider.
#4
Barnegat Bay ❤
3,974 Posts
Joined Feb 2010
We booked too last week and took advantage of this offer. It only cost me an extra $10 pp (or $20 total) and we get $80 free money on shore excursions.

According to my PVP, the money can only be used on shore excursions and they can only be excursions booked on board. It is one time use, meaning that if an excursion costs $29.99 you get it free, but lose out on the other $50.01. If the excursion costs $129.99, you only pay $50. The offer is only available to the first and second person in the cabin, not the third and fourth.
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Been There, Done That:
06/2014 - Carnival Splendor - New York City - Grand Turk - Half Moon Cay - Nassau, Bahamas - (spa interior) - FREE is good!!
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11/2012 - Carnival Victory - San Juan, Puerto Rico - St. Thomas/St. John - Barbados - St. Lucia - St. Kitts - St. Maarten - (aft-wrap balcony)
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12/2005 - Royal Caribbean Majesty of the Seas - Miami, Florida - Nassau, Bahamas - CocoCay, Bahamas - Key West, Florida - (oceanview)
#5
East Coast
6,191 Posts
Joined Mar 2013
Now this is interesting. I decided to call and ask if there were any restrictions on excursions that could be purchased with this credit. I was told three times by this rep that the credit can be used for anything. She said (and I quote) “this particularly OBC is listed as an excursion credit to encourage guests to book the hosted excursions but you can use it for any of your onboard expenses. To purchased pictures, for drinks, our specialty restaurants, etc.” Huh? Doesn’t make much sense to me but she was very confident in her answer. I reiterated that I was referring to the current promotion listed on my booking made on the 15th. She looked it up and said yes, you can use it for anything???
#6
The Woodlands, TX
2,951 Posts
Joined Nov 2008
Originally posted by cruizinisthebest
Now this is interesting. I decided to call and ask if there were any restrictions on excursions that could be purchased with this credit. I was told three times by this rep that the credit can be used for anything. She said (and I quote) “this particularly OBC is listed as an excursion credit to encourage guests to book the hosted excursions but you can use it for any of your onboard expenses. To purchased pictures, for drinks, our specialty restaurants, etc.” Huh? Doesn’t make much sense to me but she was very confident in her answer. I reiterated that I was referring to the current promotion listed on my booking made on the 15th. She looked it up and said yes, you can use it for anything???
Others have said it cannot be used for on board purchases - only excursions. As usual, 3 different answers from Carnival.
#8
Trussville AL
1,115 Posts
Joined May 2010
Confusion at Carnival? Never


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#9
Barnegat Bay ❤
3,974 Posts
Joined Feb 2010
GUEST APPRECIATION - SHORE EXCURSION CREDIT
Cruise rates are in US dollars, per person and based on double occupancy. Onboard Credit offer is non-transferable and is provided as a non-refundable onboard credit to your Sail & Sign account of $50 per person up to a maximum of $100 per stateroom on select 2-5 day sailings and $80 per person up to a maximum of $160 per stateroom on select 6+ day sailings. Onboard credit is applicable for shore excursion purchases only and cannot be used to reserve shore excursions prior to sailing. Onboard credit may not be applied to cruise fare or Government taxes and fees.

Offer is capacity controlled and is not combinable with any other discount or promotional offer. Category restrictions and exclusions apply. Carnival reserves the right to withdraw and/or change offer at any time without prior notice. Cruise Fare does not include government taxes and fees. Government taxes and fees range from $37.06 to $319.82, and are assessed on a per guest basis and according to the itinerary. Guest may select the stateroom, but a minimum purchase of category 4A is required. Subsequent upgrades in lieu of price protection will no longer be offered. Cancellation penalties apply. Offer bookings made as part of a group will include amenities. Offer is applicable on sailings between 11/13/13 – 12/31/14. Valid on new bookings only. Must book between 11/13/13-11/23/13. Please request rate code OS4. Ships' Registry: The Bahamas, Panama & Malta.


under balance due on my Cruise Manager it is listed as:

Onboard Credit $160.00
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Been There, Done That:
06/2014 - Carnival Splendor - New York City - Grand Turk - Half Moon Cay - Nassau, Bahamas - (spa interior) - FREE is good!!
11/2013 - Norwegian Breakaway - New York City - Port Canaveral, Florida - Great Stirrup Cay, Bahamas - Nassau, Bahamas - (aft-extended balcony)
11/2012 - Carnival Victory - San Juan, Puerto Rico - St. Thomas/St. John - Barbados - St. Lucia - St. Kitts - St. Maarten - (aft-wrap balcony)
11/2011 - Carnival Liberty 2.0 - Miami, Florida - Cozumel, Mexico - Xunantunich Ruins, Belize - Roatan, Honduras - Grand Cayman - (balcony)
12/2005 - Royal Caribbean Majesty of the Seas - Miami, Florida - Nassau, Bahamas - CocoCay, Bahamas - Key West, Florida - (oceanview)
#10
WEST VIRGINIA
3,820 Posts
Joined Jul 2010
Would like to know as well, we got $80.00 per person in credit for the Conquest Sailing next November, will use it for something in Belize.
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#11
Florida
4,850 Posts
Joined Apr 2003
I guess I won't bother with it. No point in paying $20 more for something I'm not sure I can use.
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Cruises: NCL Sky 2016, 2011, 2010 * Carnival Victory 2016, 2014 * Celebrity Summit 2015 * Carnival Paradise 2015, 2013 * Carnival Sensation 2014, 2000 * RC Majesty of the Seas 2014 * RC Enchantment of the Seas 2013 * Celebrity Constellation 2013 * RC Jewel of the Seas 2012 * RC Monarch of the Seas 2012, 2011, 2010 * Celebrity Century 2010, 2003 * Carnival Inspiration 2009, 2006 * Carnival Splendor 2008 * NCL Jewel 2007 * Costa Mediterranea 2006 * Holland America Veendam 1998 * Carnival Celebration 1997 * RC Sovereign of the Seas 1996 * Carnival Tropicale 1995 * Celebrity Zenith 1994 * NCL Seaward 1993 * RC Nordic Empress 1992 * Carnival Fantasy 1991

Cruise Critic Reviews:
NCL Sky 3-day Bahamas (modified itinerary) - 2016
Carnival Victory 3-day Bahamas - 2016
Celebrity Summit 7-day Southern Caribbean - 2015
Carnival Paradise 4-day Cozumel - 2015
RC Majesty of the Seas 3-day Bahamas - 2014
Carnival Victory 4-day Key West and Cozumel - 2014
RC Enchantment of the Seas 3-day Bahamas - 2013
Carnival Paradise 4-day Cozumel - 2013
RC Monarch of the Seas 3-day Bahamas - 2012
RC Jewel of the Seas 4-day Cozumel - 2012

My Travel Blog: Sweet Escapes
#12
1,197 Posts
Joined Mar 2009
I just switched to this rate to net a $40 reduction in price. I looked at my documents and it reads: Promotional Onboard Credit $160 Shore Excursion Nonrefundable.

So to me, you can only use it for shore excursions. And I will be heeding the advice of the above poster that it can only be used for ONE shore excursion.

There are some higher priced excursions we wouldn't normally reserve that might be fun to try since we have the credit. We do end up with a lower price at the end so there is value to it.

If the rate drops without the shore excursion credit before we hit final payment, I will be moving out of this rate code though. I don't like conditions like that hahaha.
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#13
Georgia
5,040 Posts
Joined Nov 2007
When we booked, our PVP told us it was non-refundable and could only be used for shore excursions. We had to pay an extra $ to get the OBC. We declined and took the lower rate, as we have been to Nassau and HMC many times.
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Mike
#14
English IN
2,375 Posts
Joined Feb 2007
We added a room to our booking for our friends. The PVP asked if we wanted to pay 10.00 more then we could get an excursion free. I said well we already have the cabana purchased with our room but I could cancel it. He then said all the excursions have to be booked on board and used as shore excursions so I probably would not get a cabana. I took a different rate. He seems to be consistent with everything I have seen in writing.
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#15
East Coast
6,191 Posts
Joined Mar 2013
I forgot about this thread, but I have called Carnival 3 times about this obc. Only the first rep, which I posted about above, seems to have made things up as she went along. The following two calls were consistent that the obc is only for excursion purchases. Makes sense as that is what it's described as in the promo. Also consistent was that it is $80pp for the first two passengers in the cabin only and it must be used that way. No restriction on just using it for one excursion. You can use the entire $80pp even if it's spent on more than one excursion. There's nothing in the fine print saying you are restricted to one excursion - so I will print out their own rules should I still have this credit when we sail. I was fine paying $30 more to get it, but if a decent price drop comes along and wipes it out, I'm fine with that too.

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#16
Barnegat Bay ❤
3,974 Posts
Joined Feb 2010
Originally posted by cruizinisthebest
I forgot about this thread, but I have called Carnival 3 times about this obc. Only the first rep, which I posted about above, seems to have made things up as she went along. The following two calls were consistent that the obc is only for excursion purchases. Makes sense as that is what it's described as in the promo. Also consistent was that it is $80pp for the first two passengers in the cabin only and it must be used that way. No restriction on just using it for one excursion. You can use the entire $80pp even if it's spent on more than one excursion. There's nothing in the fine print saying you are restricted to one excursion - so I will print out their own rules should I still have this credit when we sail. I was fine paying $30 more to get it, but if a decent price drop comes along and wipes it out, I'm fine with that too.

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Thanks for the update. We purchased for an extra $20 so well worth it since we plan on taking an excursion in Antigua, but if the rate drops significantly or ES pops up at a lower rate I may change.
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Been There, Done That:
06/2014 - Carnival Splendor - New York City - Grand Turk - Half Moon Cay - Nassau, Bahamas - (spa interior) - FREE is good!!
11/2013 - Norwegian Breakaway - New York City - Port Canaveral, Florida - Great Stirrup Cay, Bahamas - Nassau, Bahamas - (aft-extended balcony)
11/2012 - Carnival Victory - San Juan, Puerto Rico - St. Thomas/St. John - Barbados - St. Lucia - St. Kitts - St. Maarten - (aft-wrap balcony)
11/2011 - Carnival Liberty 2.0 - Miami, Florida - Cozumel, Mexico - Xunantunich Ruins, Belize - Roatan, Honduras - Grand Cayman - (balcony)
12/2005 - Royal Caribbean Majesty of the Seas - Miami, Florida - Nassau, Bahamas - CocoCay, Bahamas - Key West, Florida - (oceanview)
#18
Montana
2,176 Posts
Joined Jan 2009
My DH did the Behind the Scene tour and it was charged as an excursion...not shore but still an excursion. Best to call Carnival and ask directly. Might get different answers but Better than speculation.
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February 2016 Carnival Dream...Valentine's Day...Montego Bay, Grand Cayman, Cozumel
February 2015 Carnival Glory - HMC, St. Thomas, OSJ, Grand Turk...Granddaughter's 1st cruise, leaving on her 5th birthday
March/April. 2014 Carnival Liberty - HMC (missed due to weather), St. Thomas, OSJ, Grand Turk
February 2013 Carnival Breeze - Grand Turk, Jamaica, Nassau Breezin' instead of freezin'
April 2012 HAL Westerdam S. Caribbean/HMC, Aruba, Curacao - fun with our CC buddies
October 2011 Carnival Spirit - just us cruise - Cabo, Cabo
April 2011 Carnival Glory - cruise with kids - W. Caribbean/Cozumel, Belize, Roatan, Grand Cayman
April 2010 Carnival Miracle - cruise with friends - Panama, Costa Rica, Belize
April 2009 Carnival Glory - first Carnival cruise - just us - E. Caribbean/Nassau, St. Thomas, St. Marten
July 2006 - Celebrity Mercury - first ever cruise - Alaska
#19
Houston
3 Posts
Joined Nov 2013
First post here; I booked through my TA and was told I was getting $100 OBC for whatever, but when I checked my booking it said for shore excursions. Concerned I went back to my TA who advised that they had contacted Carnival and it was explained to them that the $100 could be used for any onboard purchase (drinks, food, etc.). I did my own detective work and called Carnival directly and spoke to a CSR who said that it was absolutely ONLY for shore excursions booked while onboard.

So, Carnival is consistent in being inconsistent.

Either way, I got a sweet deal; so I'm going to just go with it...
#20
Louisville
247 Posts
Joined Nov 2013
Originally posted by 2 cruzen
My DH did the Behind the Scene tour and it was charged as an excursion...not shore but still an excursion. Best to call Carnival and ask directly. Might get different answers but Better than speculation.
That's very helpful.
I was planning to call them over the weekend but your response is exactly what I was looking for....personal onboard experience.
Which ship & date was the tour?

Thanks.