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  #1  
Old October 16th, 2009, 01:02 AM
cruisegrl79 cruisegrl79 is offline
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Default 3 People in a room with 2 twin beds?

I booked a Guaranteed Deluxe Oceanview Stateroom through Priceline Cruises on the Serenade of the Seas for December 19-26. It took a bit to get my room number on the RCCL website, but I found out today. The room has 2 twin beds that can be pushed together as a queen size. There are 3 of us in our party and I am concerned that this might be an uncomfortable sleeping arrangement. I thought I would call RCCL tomorrow and see if we can be moved to a room with a sofa bed or Pullman bed. Since I booked through Priceline Cruises, is Priceline Cruises who I need to call or should I call RCCL Customer Service to change my room? Also, I read that it might be possible to get a rollaway bed put in the room. Has anyone been able to get one of these while cruising on RCCL before? Thanks!
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  #2  
Old October 16th, 2009, 01:13 AM
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massfriends massfriends is offline
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You need to go through Priceline. Somethings not right, if you paid for 3 people, you should have 3 beds.....and not a roll away.

Good Luck....and enjoy your cruise.
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  #3  
Old October 16th, 2009, 01:14 AM
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Alexis Alexis is offline
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Default Hi,

Quote:
Originally Posted by cruisegrl79 View Post
I booked a Guaranteed Deluxe Oceanview Stateroom through Priceline Cruises on the Serenade of the Seas for December 19-26. It took a bit to get my room number on the RCCL website, but I found out today. The room has 2 twin beds that can be pushed together as a queen size. There are 3 of us in our party and I am concerned that this might be an uncomfortable sleeping arrangement. I thought I would call RCCL tomorrow and see if we can be moved to a room with a sofa bed or Pullman bed. Since I booked through Priceline Cruises, is Priceline Cruises who I need to call or should I call RCCL Customer Service to change my room? Also, I read that it might be possible to get a rollaway bed put in the room. Has anyone been able to get one of these while cruising on RCCL before? Thanks!
EDIT: I just changed my answer to you.
RCCL would never put three people in a cabin with only 2 beds.
Whatever cabin you get has to sleep 3.
I just looked at the cabins and I think you better call Priceline Cruises. I can not find a cabin with an extra bed. Do not wait, call right away and get that straightened out. There is something wrong there.
You should not be putting a roll away bed in that cabin.
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Last edited by Alexis; October 16th, 2009 at 01:25 AM.
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  #4  
Old October 16th, 2009, 07:25 AM
Bette And Bill Bette And Bill is offline
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You mentioned you found the room on the RCL website. Does it indicate that it sleeps three? There should be a couch or loveseat in the room which converts to the third bed. We have had three in a room on several occassions and it has not been a problem. I do not remember if it is marked with an * or a + but the legend should be on the same page.
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  #5  
Old October 16th, 2009, 08:56 AM
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It's very very rare that they offer a GTY for a party of 3 anyway.
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  #6  
Old October 16th, 2009, 09:49 AM
grand isle joe grand isle joe is offline
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24 divided by 3 equals 8. Still get 8 hours of sleep. Lucky stiff who gets the overnight.
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  #7  
Old October 16th, 2009, 10:40 AM
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RCCL won't deal with you because you booked through an agent. Call up your agency and get it straightened out.
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  #8  
Old October 16th, 2009, 12:20 PM
cb at sea cb at sea is offline
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Did you tell Priceline that you had 3 in the room? That IS odd, to let a 3-some book a GTY....
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  #9  
Old October 16th, 2009, 12:26 PM
debandbill debandbill is offline
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Default Priceline

I know with a hotel you are only guaranteed double occupancy thru Priceline. Not sure with cruises.
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  #10  
Old October 16th, 2009, 02:34 PM
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Which cabin are you in?
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  #11  
Old October 16th, 2009, 03:25 PM
cruisegrl79 cruisegrl79 is offline
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Okay, so I called Priceline last night and talked to one of the agents. She looked up my reservation and said that there will be a pulldown bed in the room. I REALLY hope this will be true! It is a balcony cabin located in the middle of the ship on Deck 7. I didn't see anything on the ship's stateroom map that said it would have a pulldown bed (you know, like a triangle, etc.) Maybe she is able to see something that I am not able to?

Thanks for all of your help!
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Dolphin “Oceanbreeze” - 1995
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Last edited by cruisegrl79; October 16th, 2009 at 03:28 PM.
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  #12  
Old October 16th, 2009, 03:36 PM
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Quote:
Originally Posted by cruisegrl79 View Post
Okay, so I called Priceline last night and talked to one of the agents. She looked up my reservation and said that there will be a pulldown bed in the room. I REALLY hope this will be true! It is a balcony cabin located in the middle of the ship on Deck 7. I didn't see anything on the ship's stateroom map that said it would have a pull down bed (you know, like a triangle, etc.) Maybe she is able to see something that I am not able to?

Thanks for all of your help!
What cabin number do you have? There are only a handful of cabins on deck 7 with Pullman's. Your cabin should show an asterisk for a Pullman.
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Last edited by massfriends; October 16th, 2009 at 03:37 PM.
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  #13  
Old October 16th, 2009, 03:39 PM
cruisegrl79 cruisegrl79 is offline
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It is 7626.
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Costa “Daphne” - 1990
Celebrity "Zenith" - 1992?
Norwegian “Norway” - 1993
Carnival “Sensation” - 1994
Dolphin “Oceanbreeze” - 1995
Princess “Dawn Princess” - 2002
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  #14  
Old October 16th, 2009, 03:42 PM
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massfriends massfriends is offline
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Quote:
Originally Posted by cruisegrl79 View Post
It is 7626.
Cabin 7626 has both a sofa bed and a third pullman....your good!

Have a great cruise....
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  #15  
Old October 16th, 2009, 03:49 PM
cruisegrl79 cruisegrl79 is offline
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Great! Thanks!
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Costa “Daphne” - 1990
Celebrity "Zenith" - 1992?
Norwegian “Norway” - 1993
Carnival “Sensation” - 1994
Dolphin “Oceanbreeze” - 1995
Princess “Dawn Princess” - 2002
Royal Caribbean “Serenade of the Seas” - 2009
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  #16  
Old October 16th, 2009, 03:49 PM
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Quote:
Originally Posted by cruisegrl79 View Post
It is 7626.
It"s a D3 and does turn up as a 3 person cabin for other dates. But as you say it doesn't show the symbol for a pulman or sleep sofa. I'd can Royal Caribbean and ask specifically about that cabin. You don't have to tell them you're in it.. If they say it's not, then take the next step.
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  #17  
Old October 16th, 2009, 03:57 PM
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I second calling Royal Caribbean and asking just what configuration the cabin is because....I was checking in the book I have and it shows the black triangle but, when I go on line to check it shows as a 2 person cabin...
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  #18  
Old October 16th, 2009, 04:03 PM
cruisegrl79 cruisegrl79 is offline
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I just called RCCL and the agent verified that it is in fact a room that has a sofa bed and a Pullman. I wonder why they don't have an asterick next to it on the map for those cruise dates. It would be nice if they were to fix that so people wouldn't get confused.
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Carnival “Festivale” - 1987
Costa “Daphne” - 1990
Celebrity "Zenith" - 1992?
Norwegian “Norway” - 1993
Carnival “Sensation” - 1994
Dolphin “Oceanbreeze” - 1995
Princess “Dawn Princess” - 2002
Royal Caribbean “Serenade of the Seas” - 2009
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  #19  
Old October 16th, 2009, 04:17 PM
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Glad you got it all sorted out... I was going to suggest a blow up mattress for the balcony...
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