Brother missing the ship today.

arizdback · #1 November 8th, 2009, 10:32 AM

My brother and family are scheduled to sail on Adventure of the Seas out of San Juan today. They missed their connection in Detroit due to weather. They need to be at the ship by 730 local time and are still an hour from Detroit. I can't seem to find any viable way for them to make the ship today. Does anyone know of any way for them to make it? Can they catch up to the ship in Barbados?
Thanks

BroncosFan2010 · #2 November 8th, 2009, 10:35 AM

They will need to catch the ship at the first port of call, in this case Barbados. If they had travel insurance, they will need to call and see if they will be covered. If they had good travel insurance, they should be reimbursed for the cost of getting to the next port of call. They can call the cruise ship and let them know they missed their flights, and tell them their plans for how they will make it to the ship.

mmemichele · #3 November 8th, 2009, 10:50 AM

What a shame
The airline may be responsible CHECK!!!.Also call RCI IMMEDIATELY to make sure they know ,hold the cabin and make prep for you to board in Barbados
Good luck

romnan · #4 November 8th, 2009, 10:54 AM

Quote:

Originally Posted by arizdback

My brother and family are scheduled to sail on Adventure of the Seas out of San Juan today. They missed their connection in Detroit due to weather. They need to be at the ship by 730 local time and are still an hour from Detroit. I can't seem to find any viable way for them to make the ship today. Does anyone know of any way for them to make it? Can they catch up to the ship in Barbados?
Thanks

Sorry to Hear that was the airfare booked thru RCCL?? If so the ship will wait this happened to a group traveling from the Midwest.If not they can catch the ship at the first port of call but they need to make RCCl they have missed the ship.Hopes this helps

AMR40509 · #5 November 8th, 2009, 10:59 AM

Quote:

Originally Posted by mmemichele

What a shame
The airline may be responsible CHECK!!!.Also call RCI IMMEDIATELY to make sure they know ,hold the cabin and make prep for you to board in Barbados
Good luck

If it's due to weather, the airline doesn't have any skin in that game - they did nothing wrong.

That is a rough start to a trip, hopefully they were not traveling the day of the cruise AND did not have travel insurance...

TBSCruiser · #6 November 8th, 2009, 11:11 AM

Do they all have passports? If yes, they can fly to Barbados and board there. If not, they will not be allowed to fly to Barbados

tnt091605 · #7 November 8th, 2009, 11:12 AM

Quote:

Originally Posted by arizdback

My brother and family are scheduled to sail on Adventure of the Seas out of San Juan today. They missed their connection in Detroit due to weather. They need to be at the ship by 730 local time and are still an hour from Detroit. I can't seem to find any viable way for them to make the ship today. Does anyone know of any way for them to make it? Can they catch up to the ship in Barbados?
Thanks

So sorry to hear that. If you are sure they are not going to make it I would start talking to the airline about getting them to Barbados. I hope they bought trip insurance. We never fly the same day, we learned our lesson the hard way. We had plain trouble and got there with 15 minutes to spare. Not worth the stress. Hope it all works out.

TBSCruiser · #8 November 8th, 2009, 11:12 AM

Quote:

Originally Posted by romnan

Sorry to Hear that was the airfare booked thru RCCL?? If so the ship will wait this happened to a group traveling from the Midwest.If not they can catch the ship at the first port of call but they need to make RCCl they have missed the ship.Hopes this helps

the ship will not necessarily wait if booked through RCCL , they will however help them catch up in the next port. Booking through the cruise line does not guarantee you will make the ship.

Marie51 · #9 November 8th, 2009, 11:28 AM

Sorry for your brother, but this is just another reason why we should go a day or two ahead of time. Also I hope he had travel insurance.

MuffinW · #10 November 8th, 2009, 09:41 PM

I'm sorry to hear about your brother. This happened to me on my first cruise. My flight to Chicago was cancelled, causing me to miss my flight to Miami, causing me to miss my flight from Miami to Aruba. I missed the sail-away and subsequent day of the cruise. Six other people were in the same position.

Because my air tickets were booked with Celebrity, I did (eventually) get reimbursed for my expenses incurred while trying to catch up with the ship. Celebrity did not hold the ship for us.

Did I mention that the airline lost my luggage as well? Only good thing is that I was meeting up with my family and my sister, stepmother, and I are roughly the same size. I still had a great time and love cruising!

After that trip, I've always flown in one day before and bought travel insurance.

Long story short, your brother should be able to catch up with the ship at the first port of call (assuming he has a passport if he needs one), but whether he can get reimbursed for his expenses depends on whether he booked his air through the cruise line and/or has travel insurance. He should be talking to the cruise line about his situation so they are aware of what is going on.

Kaboochi · #11 November 8th, 2009, 09:53 PM

What ended up happening? Did they make boarding time? Will they meet up with the ship? Please let us know. I truly hope they are now in their cabin enjoying the cruise. Thanks

drarill · #12 November 9th, 2009, 09:01 AM

Quote:

Originally Posted by arizdback

My brother and family are scheduled to sail on Adventure of the Seas out of San Juan today. They missed their connection in Detroit due to weather. They need to be at the ship by 730 local time and are still an hour from Detroit. I can't seem to find any viable way for them to make the ship today. Does anyone know of any way for them to make it? Can they catch up to the ship in Barbados?
Thanks

Please let us know what ended up happening? Hope everything worked out for them.

RetireeWannabee · #13 November 9th, 2009, 11:43 AM

Quote:

Originally Posted by TBSCruiser

the ship will not necessarily wait if booked through RCCL , they will however help them catch up in the next port. Booking through the cruise line does not guarantee you will make the ship.

That's correct. Flight delays caused us to be stuck far from Miami on sail day for our first cruise. Had bought air thru cruiseline, and they got us to the first port next day. No way they'da held the ship overnight!

G'ma · #14 November 9th, 2009, 12:08 PM

Quote:

Originally Posted by Marie51

Sorry for your brother, but this is just another reason why we should go a day or two ahead of time. Also I hope he had travel insurance.

......AND.....a passport.

Without a passport, he won't be flying to Barbados.......

He will be able to fly back home, however.

The Grumpus · #15 November 9th, 2009, 01:04 PM

Quote:

Originally Posted by Kaboochi

What ended up happening? Did they make boarding time? Will they meet up with the ship? Please let us know. I truly hope they are now in their cabin enjoying the cruise. Thanks

Quote:

Originally Posted by drarill

Please let us know what ended up happening? Hope everything worked out for them.

The OP posted in another thread that brother is going to fly into Barbados tonight and catch up with the ship there on Tuesday.

ken_nyc · #16 November 9th, 2009, 01:16 PM

A lesson to be learned here is to go at least a day before your cruise. A lesson to learn the hard way for those who unfortunately had to experience this stress.

mdaviswv · #17 November 9th, 2009, 01:44 PM

Thanks for the update Fred.

Thread Tools
Show Printable Version Email this Page
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode