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I messed up on the website


5waldos
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I now have separate accounts: one for My Azamara and one for Booked Guests. I had signed up for My Azamara and was never able to get in so yesterday tried to set it up under a different sign-in name and email address. Of course that one took (naturally) but when I put in my reservation number, although it recognized it, it showed 0 passengers, and none of the information that I have entered (personal info, etc). When I sign onto Booked Guests, that information is still there, including 2 guests.

 

Any ideas how I can get this all sorted out?

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Any ideas how I can get this all sorted out?

It will involve phone calls (probably more than one). I assume you have cruised before so I suggest starting with Celebrity's Captain's Club since the two programs are merged. That number is: 1-844-418-6824

But the only sure-fire way is: praying.jpg

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I have but not on either Azamara or Celebrity. But that was my fear- phone calls. Multiple ones. Ah well- it will sort out eventually I guess. As long as they let me on the ship- and assign me a cabin.

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