Posted August 14th, 2017, 12:12 AM
Right now, I'd love Cunard to develop an app to complement and build on the printed daily programme, which would include stuff like a deck plan, restaurant menus and access to onboard accounts.
HAL has this capability, also including viewing and booking shore excursions. You can highlight the activities that interest you and they then appear in a different section. But no automatic notification that your event is about to start...
Another feature Cunard could copy is that the onboard sales department could see the credit card I had on file in the ship's account and was able to charge the deposit for a future cruise to that card. I always have to go retrieve my physical card after booking aboard a Cunard ship.