Have many people recieved an upgrade on a select fare?

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#41
Surrey
410 Posts
Joined Mar 2009
Originally posted by Selbourne
Yes I'm sure that is what happens to lots of people. Once you've experienced a better grade it's difficult to go back, so you are trapped thereafter! If you don't mind me asking, was the upgrade completely free or did they offer it to you for a small supplement? I have heard of people being offered upgrades to suites for £100, which is still a cracking deal.

I also find it odd that aft suites are cheaper than the midships ones. I guess if anyone is massively prone to sea sickness it might help them, but I wouldn't like the noise of people walking past talking late at night (or kids running past), which you get midships - suite or not. Also, the views from aft or forward suites are quite spectacular compared to side suites.
It was a free upgrade - I found out about it checking my CP - I didn't get a call or email 😀
Yes the aft cabins have much less traffic and usually bigger and IMO better balconies so happy they are a lower grade.
We love the space in a suite and do spend quite alot of time on our balcony especially sea days. I think I'd book one just for the Epicurean breakfast though lol!

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#42
England
511 Posts
Joined Aug 2014
Originally posted by Gymbod
It was a free upgrade - I found out about it checking my CP - I didn't get a call or email 😀
Yes the aft cabins have much less traffic and usually bigger and IMO better balconies so happy they are a lower grade.
We love the space in a suite and do spend quite alot of time on our balcony especially sea days. I think I'd book one just for the Epicurean breakfast though lol!

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Bizarre though it sounds, the exclusive breakfast in The Epicurean is one of the major draws of a Suite for us as well. It's a lovely civilised way to start the day. I guess it's all the nicer if you haven't had to pay for it, something that we have yet to experience!
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674(A) Oriana 14/5/96. Southampton to Istanbul. 8 nights. Outside Cabin.
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A118 Azura 5/8/11. Mediterranean. 16 nights. Superior Deluxe Balcony Cabin.
N321 Ventura 18/8/13. Mediterranean. 14 nights. Superior Deluxe Balcony Cabin.
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#43
UK
388 Posts
Joined Jul 2008
We always book the select fair and never tick the upgrade because I like to pick our own cabin. Mind you, if I were offered a suite for £100 I would definitely take it! As for balconies, we always go for them if available. For us, it's worth the extra money to be able to sleep with the door open (not sure if you are supposed to, mind!) and enjoy a bit of R&R in the fresh air first thing in the morning and last thing at night.
#44
2,773 Posts
Joined Feb 2005
Originally posted by Bruce62
But, surely you knew all this when you booked? You seem you know the difference between the two fares. And when you booked 'select' you only had the option of a 'grade' rather than an exact cabin, and the fact that 2nd sitting was waitlisted would also have been flagged up.So you knew all this and still booked 'select'....Sorry, but I can't see why you appear to be upset with you decision...
My thoughts exactly. If the TA were half decent they would have given the customer all the fact and said what would you like to do. Problem is with TA not Pando. Nobody made poster book the cruise. There is always the option to say no.
#45
UK
2,332 Posts
Joined Sep 2011
I have been upgraded on every Select booking I have made where I have opted in to upgrades - and I have been delighted every time. When I have booked a particular cabin or location and do not want to be moved, I have opted out.
#46
Devon
171 Posts
Joined Jul 2015
I have been upgraded on a P&O ship on a saver fare on my first ever P&O cruise in 2015. Since then I have been on four further P&O cruises on a select fare and on one of those was upgraded. I don't think P&O give any preference to select fare passengers.
#47
England
29 Posts
Joined Jan 2017
I've read this thread with great interest.
Being the first 'big' ship, real cruise we have booked [a 4 four night bargain cruise, i'm discounting] all these terms of 'Select' and 'Saver' mystify me.

We booked on a pre launch offer, and were told our cabin was on C deck [on Azura] and were given a cabin number. We could have booked a dinner sitting, but hubby wanted freedom dining.
Initially, we were told we were eligible for an upgrade, but I then learnt that C deck have 'larger' balconies, so rang back and asked for the upgrade facility to be removed.
Our reasons for a balcony, are purely because, hubby an I have different sleeping patterns, and on hotel based holiday, I will pull the curtain, back and read, or sit outside on a balcony. Pulling a curtain back, doesn't wake him, but putting a light on does, and I know from experience [our 4 day cruise] an inside cabin is very dark!!

So as you can see, our balcony isnt for 'snob' value, but more for a happy cruise.

We booked at a price we were happy with, and tbh, I haven't even looked at prices since, but out of curiosity, when do 'saver fares' come out and % wise, how much cheaper are they, and can you only book a guaranteed cabin grade, rather than a specific cabin on a specific deck.
#48
Manchester UK
255 Posts
Joined Aug 2015
Originally posted by Scriv
I have been upgraded on every Select booking I have made where I have opted in to upgrades - and I have been delighted every time. When I have booked a particular cabin or location and do not want to be moved, I have opted out.


REALLY???? You must be the exception to the rule, because clearly, upgrades are very hard to come by, judging by this thread.


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#49
UK
2,332 Posts
Joined Sep 2011
Originally posted by ChrisPBacon
REALLY???? You must be the exception to the rule, because clearly, upgrades are very hard to come by, judging by this thread.


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Happy to be the exception to the rule, Chris I generally book early and I always book with P&O - so I don't get TA discounts, remember. I normally book Select but on the occasions I have booked an Early Saver or a Guaranteed cabin ( but paying Select price) I have always been allocated a higher grade of cabin than what I paid for originally.
#50
Devon, uk
1,665 Posts
Joined Feb 2010
Originally posted by Scriv
Happy to be the exception to the rule, Chris I generally book early and I always book with P&O - so I don't get TA discounts, remember. I normally book Select but on the occasions I have booked an Early Saver or a Guaranteed cabin ( but paying Select price) I have always been allocated a higher grade of cabin than what I paid for originally.
Scriv....I reckon they must confuse you with someone famous......

Have you had an upgrade yet for your upcoming cruise....?
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#52
UK
2,332 Posts
Joined Sep 2011
Maybe MM, maybe.... mind you, I always seem to pay full whack for my cruises, so people can't surely begrudge me a move up the corridor lol. As to my next cruise, it's just coming up to possible Upgrade Fairy time, so I am living in hope - Penthouse Suite for Lady Scriv this time maybe??
#53
Chesterfield
651 Posts
Joined Jan 2014
When is the most likely time for an upgrade, Scriv? I might have missed it as we sail beginning of March.

Ann
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#54
UK
2,332 Posts
Joined Sep 2011
Originally posted by ann141
When is the most likely time for an upgrade, Scriv? I might have missed it as we sail beginning of March.

Ann
On my very unstatistical observations , my upgrades have generally been about the time they allocate the Early Saver cabins ie 2/3 weeks before sailing .... which seems logical as they presumably upgrade the Select and then allocate the Early Savers. However, it seems impossible to second guess the Upgrade Fairy
#55
West Yorkshire UK
2,959 Posts
Joined Jul 2004
Originally posted by Scriv
On my very unstatistical observations , my upgrades have generally been about the time they allocate the Early Saver cabins ie 2/3 weeks before sailing .... which seems logical as they presumably upgrade the Select and then allocate the Early Savers. However, it seems impossible to second guess the Upgrade Fairy
With that sort of luck Scriv then I would definitely be investing as much as I could into Premium Bonds.
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#56
UK
2,332 Posts
Joined Sep 2011
Originally posted by terrierjohn
With that sort of luck Scriv then I would definitely be investing as much as I could into Premium Bonds.
Hee hee - I have John, but my luck doesn't seem to work the same way there.
#57
Devon, uk
1,665 Posts
Joined Feb 2010
Originally posted by Scriv
Maybe MM, maybe.... mind you, I always seem to pay full whack for my cruises, so people can't surely begrudge me a move up the corridor lol. As to my next cruise, it's just coming up to possible Upgrade Fairy time, so I am living in hope - Penthouse Suite for Lady Scriv this time maybe??
Would be no less than you deserve Scriv...keep me posted. (Smiley!)
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#58
England
511 Posts
Joined Aug 2014
I have to say that, even having contributed to this thread, I don't feel any the wiser.

Part of the problem is what P&O and some passengers consider to be an 'upgrade', which I do not consider to be the case when you are moved to another cabin of exactly the same type that just happens to be in a slightly different classification and price according to P&O.

If, for example, I want to book a balcony cabin, I will look at where they are located and chose one based upon multiple factors, such as not being above or below public areas that may cause noise, not in high traffic areas (again, a source of noise), not being next to a cabin that has four berths and therefore likely to contain a family with young children etc etc. I will carefully select my cabin and book accordingly.

P&O's sub classifications within the same cabin type seem to be based mostly on distance from the centre of the ship, mostly playing on people's fear of sea sickness. Having stayed in all areas of ships, I find this to be a massively overstated issue. The notion that in a storm those in midships cabins will sleep undisturbed whilst those who are right at the front will be thrown out of their beds is, shall we say, somewhat exaggerated. I would far rather be right at the front or right at the back and away from all noise disturbance than smack bang in the middle of things.

My point being that if I considered that a balcony cabin in one place was better suited for me than another identical balcony cabin elsewhere on the ship, I would book it to start with. Yes it might cost a few hundred pounds more, but in the context of the total holiday expenditure I wouldn't consider it 'money saved' by gambling on a less suitable cabin.

So, a move from one cabin of a certain type to another of the same type but at a slightly different grade is, in my eyes, a relocation and not an upgrade and I wouldn't welcome it at all.

An upgrade in my eyes is being moved from an inside to an outside, an outside to a balcony, a balcony to a Superior Deluxe / Mini Suite or from a non-suite cabin to a Suite.

So, I am caught because obviously if I have booked a balcony cabin and P&O offered me an upgrade to a suite I would be delighted. But because I fear that they will simply move me from my thoroughly resesarched quiet cabin to one of the same type that could be noisy, simply because it is more mid-ships and deemed 'better', I tick the 'no upgrade' box.

Perhaps I am missing something? If so, please enlighten me!
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P&O Cruises Experience – 120 nights over 10 cruises (Oriana x 2, Oceana x 2, Azura, Ventura x 2, Britannia x 2, Aurora)
P&O Cruises to Come – 57 nights over 5 cruises (Aurora x 2, Britannia, Arcadia)

674(A) Oriana 14/5/96. Southampton to Istanbul. 8 nights. Outside Cabin.
E620 Oceana 11/8/06. Mediterranean. 14 nights. Outside Cabin.
E720 Oceana 12/8/07. Canaries. 13 nights. Outside Cabin.
X912 Oriana 24/7/09. Baltic. 14 nights. Outside Cabin.
A118 Azura 5/8/11. Mediterranean. 16 nights. Superior Deluxe Balcony Cabin.
N321 Ventura 18/8/13. Mediterranean. 14 nights. Superior Deluxe Balcony Cabin.
B517 Britannia 15/8/15. Mediterranean. 14 nights. Suite.
B622 Britannia 23/7/16. Norwegian Fjords. 7 nights. Suite.
N703 Ventura 15/2/17. Amsterdam & Bruges. 4 nights. Penthouse Suite.

R705 Aurora 13/5/17. Baltic. 16 nights. Accessible Balcony Cabin.
#59
Blackpool
318 Posts
Joined Mar 2006
Originally posted by Selbourne
I have to say that, even having contributed to this thread, I don't feel any the wiser.

Part of the problem is what P&O and some passengers consider to be an 'upgrade', which I do not consider to be the case when you are moved to another cabin of exactly the same type that just happens to be in a slightly different classification and price according to P&O.

If, for example, I want to book a balcony cabin, I will look at where they are located and chose one based upon multiple factors, such as not being above or below public areas that may cause noise, not in high traffic areas (again, a source of noise), not being next to a cabin that has four berths and therefore likely to contain a family with young children etc etc. I will carefully select my cabin and book accordingly.



P&O's sub classifications within the same cabin type seem to be based mostly on distance from the centre of the ship, mostly playing on people's fear of sea sickness. Having stayed in all areas of ships, I find this to be a massively overstated issue. The notion that in a storm those in midships cabins will sleep undisturbed whilst those who are right at the front will be thrown out of their beds is, shall we say, somewhat exaggerated. I would far rather be right at the front or right at the back and away from all noise disturbance than smack bang in the middle of things.

My point being that if I considered that a balcony cabin in one place was better suited for me than another identical balcony cabin elsewhere on the ship, I would book it to start with. Yes it might cost a few hundred pounds more, but in the context of the total holiday expenditure I wouldn't consider it 'money saved' by gambling on a less suitable cabin.

So, a move from one cabin of a certain type to another of the same type but at a slightly different grade is, in my eyes, a relocation and not an upgrade and I wouldn't welcome it at all.

An upgrade in my eyes is being moved from an inside to an outside, an outside to a balcony, a balcony to a Superior Deluxe / Mini Suite or from a non-suite cabin to a Suite.

So, I am caught because obviously if I have booked a balcony cabin and P&O offered me an upgrade to a suite I would be delighted. But because I fear that they will simply move me from my thoroughly resesarched quiet cabin to one of the same type that could be noisy, simply because it is more mid-ships and deemed 'better', I tick the 'no upgrade' box.

Perhaps I am missing something? If so, please enlighten me!
P&O have 3 upgrade options:

1) No upgrade
2) Upgrade to any cabin
3) Upgrade but only to a different type of cabin ie inside to outside, outside to balcony etc.

I usually choose the 3rd option 🙂
#60
London - UK
176 Posts
Joined Aug 2008
Originally posted by FAB1
P&O have 3 upgrade options:

1) No upgrade
2) Upgrade to any cabin
3) Upgrade but only to a different type of cabin ie inside to outside, outside to balcony etc.

I usually choose the 3rd option 🙂
Are you sure about this? I have only ever seen 'Upgrade' or 'No Upgrade' when booking online, and these are the only options my TA has ever asked me...
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Bruce

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Canberra 88,91,92,93,94,96 - Oriana 97,10,14 - Arcadia 98,99,00 - Victoria 02 - Oceana 04,09,16 - Ocean Village 05 - Nor Gem 07,08 - Ventura Apr 09, Mar 12, Mar 14, July 14. Sept 15, Mar 16, June 16, Oct 16, Feb 17 - Azura Apr 11, July11, Dec 11, Dec 12, Dec 13, Dec 14 QM2 Nov 11, July 12, Aurora Oct 12, QE June 13, Arcadia Sept 13, Nov 15, Dec 16, Mar 17, Britannia April 15, Jan 16, Breakaway Aug 15, Crown Princess Sept 16

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