Embarkation Times - Recent Experiences?

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#21
England
662 Posts
Joined Aug 2014
Originally posted by daiB
Exactly, you can be lucky as in this case or you can wait. As I have said above.


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Question for daiB or anyone else who uses assisted boarding (wheelchair users etc).

As you are boarded by a team of dockside yellow jacketed helpers, are you still held to the fairly rigid embarkation times, or do you find that it's quicker as they don't want to be standing around waiting for assistance passengers to arrive? Reason I ask is that we aren't in a Suite on our next cruise and are still in the lowly levels of loyalty points, so don't qualify for priority embarkation for the first time in a while.

When we disembarked recently there was an army of assistance staff and nobody waiting to disembark, so we were off in minutes. I wondered if we might be as lucky boarding? We don't have our e-tickets yet with a time, but like to be on board and having lunch before the buffet is rammed as it's the only time we use it!
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#22
Whitley Bay, North East England
6,315 Posts
Joined Nov 2006
OK I use a mobility scooter so I do not need assistance to board. I could get it but others need it more.

If you have priority the assistance people will board you with the others in that group. If not you are boarded as per your given time. Now there are many variables.

1 How many staff have they on duty in the assistance team. The number of ships in that day may determine that.
2 how many cruisers need assistance
3 the time everyone has been given and what time they turn up. Not sure if it's marked on the ETicket that you are in need of assistance.
4. How many of the people needing assistance are going to arrive by coach.

The new terminal at Mayflower helps as they can get 5/6 wheelchairs in the much bigger lift than before. This must speed things up.

As far as I can see those needing assistance stay in one area and are boarded when it is their turn. I doubt that people are still being loaded later than 14.30 unless they have turned up later.

Hope that helps.


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Dai
#23
England
662 Posts
Joined Aug 2014
Originally posted by daiB
OK I use a mobility scooter so I do not need assistance to board. I could get it but others need it more.

If you have priority the assistance people will board you with the others in that group. If not you are boarded as per your given time. Now there are many variables.

1 How many staff have they on duty in the assistance team. The number of ships in that day may determine that.
2 how many cruisers need assistance
3 the time everyone has been given and what time they turn up. Not sure if it's marked on the ETicket that you are in need of assistance.
4. How many of the people needing assistance are going to arrive by coach.

The new terminal at Mayflower helps as they can get 5/6 wheelchairs in the much bigger lift than before. This must speed things up.

As far as I can see those needing assistance stay in one area and are boarded when it is their turn. I doubt that people are still being loaded later than 14.30 unless they have turned up later.

Hope that helps.


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Thanks daiB. I guess the other thing we can hope for is that when the loyalty scheme gets 'refreshed' post the current World Cruises (as is the speculation), some slightly earlier boarding benefit for Mediterranean tier passengers might be introduced. I doubt it some how, but with the majority of passengers on some ships now being first time P&O cruisers, even those of us in the mid-ranks of loyalty tiers are a minority. As I say, I can live in (vain) hope or just keep blowing our children's inheritance and buy our way up to Caribbean tier
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E620 Oceana 11/8/06. Mediterranean. 14 nights. Outside Cabin.
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X912 Oriana 24/7/09. Baltic. 14 nights. Outside Cabin.
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#24
UK
2,371 Posts
Joined Sep 2011
We had a time of 2 30 pm last month and arrived about 2 10pm and went straight down Priority Boarding to the check in desk. Quite a few people were sitting waiting. We whizzed through security etc and straight to our cabin in no time at all.
#25
Scotland
594 Posts
Joined Aug 2012
Originally posted by Scriv
We had a time of 2 30 pm last month and arrived about 2 10pm and went straight down Priority Boarding to the check in desk. Quite a few people were sitting waiting. We whizzed through security etc and straight to our cabin in no time at all.
That sounds more promising, great if that is what happens.
#26
UK
2,371 Posts
Joined Sep 2011
Originally posted by Eglesbrech
That sounds more promising, great if that is what happens.
It has happened for me on every cruise since the new system came in. We have arrived about 20 mins before our time in every case and have gone straight through every time.
#27
England
662 Posts
Joined Aug 2014
Does anyone know if The Glasshouse is open for lunch during the afternoon on embarkation day? We will be on Aurora but the question applies to any ship. We usually head for the buffet for lunch as we are often first there, but as we will be boarding later next time we anticipate it will be rammed and we would rather go somewhere quieter. We know that the main dining rooms aren't open but have never checked out The Glasshouse.
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674(A) Oriana 14/5/96. Southampton to Istanbul. 8 nights. Outside Cabin.
E620 Oceana 11/8/06. Mediterranean. 14 nights. Outside Cabin.
E720 Oceana 12/8/07. Canaries. 13 nights. Outside Cabin.
X912 Oriana 24/7/09. Baltic. 14 nights. Outside Cabin.
A118 Azura 5/8/11. Mediterranean. 16 nights. Superior Deluxe Balcony Cabin.
N321 Ventura 18/8/13. Mediterranean. 14 nights. Superior Deluxe Balcony Cabin.
B517 Britannia 15/8/15. Mediterranean. 14 nights. Suite.
B622 Britannia 23/7/16. Norwegian Fjords. 7 nights. Suite.
N703 Ventura 15/2/17. Amsterdam & Bruges. 4 nights. Penthouse Suite.

R705 Aurora 13/5/17. Baltic. 16 nights. Accessible Balcony Cabin.
B721 Britannia 22/7/17. Western Mediterranean. 14 nights. Suite.
#28
West Yorkshire UK
3,094 Posts
Joined Jul 2004
Originally posted by daiB
You are given a colour and number which matches you embarkation time. So if there are people in the room waiting with an earlier time they will go first. So yes you will have to wait.
Dai, that has not been my experience, on the 2 cruises we have done since it was implemented we were given the next alpha card available, and were on much quicker than our 3:30 check in time.
As a top tier cruiser you are boarded immediately anyway and therefore any info you have on this will have been second hand, which I guess my info trumps.
My wife also uses a wheelchair but as we travel with minimal hand luggage I do the pushing and we are boarded way faster than those awaiting assistance.
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#29
Kent, England
6,105 Posts
Joined Mar 2008
In my experience the Glasshouse does not sell food at lunchtime on embarkation day. You can still get booze though !
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#30
Whitley Bay, North East England
6,315 Posts
Joined Nov 2006
Originally posted by davecttr
In my experience the Glasshouse does not sell food at lunchtime on embarkation day. You can still get booze though !

Tut tut tut.


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#31
Whitley Bay, North East England
6,315 Posts
Joined Nov 2006
Originally posted by terrierjohn
Dai, that has not been my experience, on the 2 cruises we have done since it was implemented we were given the next alpha card available, and were on much quicker than our 3:30 check in time.
As a top tier cruiser you are boarded immediately anyway and therefore any info you have on this will have been second hand, which I guess my info trumps.
My wife also uses a wheelchair but as we travel with minimal hand luggage I do the pushing and we are boarded way faster than those awaiting assistance.

So you are saying it is now first come first served.

So why are people saying they have had to wait 3 hours, are they telling fibs.

My information is first hand as I have stood in line and watched people being given different cards after the lady in charge their ETicket.

Of course when we give her our ETicket she doffs her cap and gets someone to show us where to go.


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#32
Whitley Bay, North East England
6,315 Posts
Joined Nov 2006
Originally posted by Selbourne
Does anyone know if The Glasshouse is open for lunch during the afternoon on embarkation day? We will be on Aurora but the question applies to any ship. We usually head for the buffet for lunch as we are often first there, but as we will be boarding later next time we anticipate it will be rammed and we would rather go somewhere quieter. We know that the main dining rooms aren't open but have never checked out The Glasshouse.

Don't know as I am too busy swilling fizz in a MDR. I like to move on to the red wine next.

Then they announce that the cabins are ready, sorry but they will have to wait.


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#33
Helensburgh, Scotland
1,505 Posts
Joined Feb 2004
Thanks to everyone for responding. It has enabled me to plan my arrival time to give me a chance of slightly earlier boarding whilst not involving sitting around for hours.
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#34
West Yorkshire UK
3,094 Posts
Joined Jul 2004
Originally posted by daiB
So you are saying it is now first come first served.

So why are people saying they have had to wait 3 hours, are they telling fibs.

My information is first hand as I have stood in line and watched people being given different cards after the lady in charge their ETicket.

Of course when we give her our ETicket she doffs her cap and gets someone to show us where to go.


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I don't know Dai but that comment is hearsay, mine is from actual experience.
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#35
Whitley Bay, North East England
6,315 Posts
Joined Nov 2006
Originally posted by terrierjohn
I don't know Dai but that comment is hearsay, mine is from actual experience.
So people on FB and on here and other forums who say they had a long wait are lying. I must remember that.

The giving of cards to match board in time I have seen.

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#36
54 Posts
Joined Jan 2010
I'll let you know what happens when I get back! Also I would think they would want customers like us who live near the port onboard early so it will help stop the Southampton traffic becoming jammed especially if there is more than 1 ship in and also if it's a crew changeover day.
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#37
hampshire england
1,333 Posts
Joined Jul 2004
On our last cruise I was using a mobility scooter and we did have priority boarding as we were in a suite. First Imhad to register with the assistance people so they could ensure I was registered as having a scooter and then we went on to where the ladies with the cards were. They were certainly giving different cards to people - some got B some got C etc. As we had priority we went straight to check in but the impression I got was people were given a card in accordance with the time on their E ticket. We had to show ours before we were waved through to check in.
#38
United Kingdom
201 Posts
Joined Mar 2015
Originally posted by daiB
So you are saying it is now first come first served.

So why are people saying they have had to wait 3 hours, are they telling fibs.

My information is first hand as I have stood in line and watched people being given different cards after the lady in charge their ETicket.

Of course when we give her our ETicket she doffs her cap and gets someone to show us where to go.


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My guess would be that they didn't have to wait because one of them was in a wheelchair. If neither of them had had a mobility issue, then I suspect that they would have had to wait.
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#39
100 Posts
Joined Sep 2011
We usually have a 3:30 boarding time but usually go to the mobility section around 12 with the intention of just waiting for our boarding time. The guy with the clipboard usually takes our name and advises us that he will get us on as quickly as possible but that if someone comes with a time earlier than us they will be taken on first. We were sitting with a couple who had a 1:30 slot and sure enough once boarding started they went on before us. We didn't have to wait too long as they are usually very helpful and obviously want to get everyone on as quickly as possible.
#40
England
662 Posts
Joined Aug 2014
Originally posted by stocktonmackem
We usually have a 3:30 boarding time but usually go to the mobility section around 12 with the intention of just waiting for our boarding time. The guy with the clipboard usually takes our name and advises us that he will get us on as quickly as possible but that if someone comes with a time earlier than us they will be taken on first. We were sitting with a couple who had a 1:30 slot and sure enough once boarding started they went on before us. We didn't have to wait too long as they are usually very helpful and obviously want to get everyone on as quickly as possible.
Thanks. That's really useful info. I think that we will do the same as you. If we have to wait until our time, so be it. Hopefully we will be lucky!
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P&O Cruises Experience – 134 nights over 11 cruises (Aurora, Azura, Britannia x 3, Oceana x 2, Oriana x 2, Ventura x 2)
P&O Cruises to Come - 62 nights over 5 cruises (2017 - Aurora, 2018 - Aurora, Arcadia, Aurora, 2019 - Aurora)

674(A) Oriana 14/5/96. Southampton to Istanbul. 8 nights. Outside Cabin.
E620 Oceana 11/8/06. Mediterranean. 14 nights. Outside Cabin.
E720 Oceana 12/8/07. Canaries. 13 nights. Outside Cabin.
X912 Oriana 24/7/09. Baltic. 14 nights. Outside Cabin.
A118 Azura 5/8/11. Mediterranean. 16 nights. Superior Deluxe Balcony Cabin.
N321 Ventura 18/8/13. Mediterranean. 14 nights. Superior Deluxe Balcony Cabin.
B517 Britannia 15/8/15. Mediterranean. 14 nights. Suite.
B622 Britannia 23/7/16. Norwegian Fjords. 7 nights. Suite.
N703 Ventura 15/2/17. Amsterdam & Bruges. 4 nights. Penthouse Suite.

R705 Aurora 13/5/17. Baltic. 16 nights. Accessible Balcony Cabin.
B721 Britannia 22/7/17. Western Mediterranean. 14 nights. Suite.