New room service menu - not impressed

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#1
England
13 Posts
Joined May 2016
Ive just looked at the new room service menu for my upcoming cruise and have discovered that they now charge for EVERYTHING. We booked our room with the thought of eating there a few times so that we didnt miss the scenery, and now feel well and truely ripped off.
#2
Warwickshire, England
1,520 Posts
Joined Sep 2012
Even breakfast?
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Aurora 2004 - Sun Princess 2005 -QE2 2006 - Oceana 2007 - Grand Princess 2007 - Oriana 2008 - QM2 2008 - Grand Princess 2009 - Voyager of the Seas 2009 - Oceana 2009 - Oriana 2010 - Star Princess 2011 - Grand Princess 2012 - Oceana 2012 - Grand princess 2012 (again) - Ruby Princess May 2013 - Ruby Princess October 2013 - Emerald Princess May 2014 - Grand Princess November 2014 - Anthem of the Seas June 2015 - Britannia Dec 2015 - Emerald Princess May 2016 - Britannia Dec 201
#3
659 Posts
Joined Jan 2015
They don't charge for the hot breakfast paninis or continental breakfast..In addition various salads, plus soup, poached salmon and spaghetti are not charged for, as well as sandwiches, baguettes etc. Seems pretty good to me, and totally at odds to the OP's rant about being charged for 'EVERYTHING'.
#4
England
13 Posts
Joined May 2016
Sorry CCFC, I hadn't looked at breakfast, you can still have free items there.

wowzz, I think you've missed my point. That was the case when I booked, however I've check checked out their new menus (from the middle of June) https://ask.pocruises.com/help/PO/li...d/example_menu and that's changed. Other than breakfast there's no free items.
#5
659 Posts
Joined Jan 2015
My apologies - looked at the old menu by mistake. The only consolation is that the new menu is slightly more exciting than the old one, but at a price!
Alternatively I suppose you could bring a meal back to your cabin from the buffet.
#6
West Yorkshire UK
2,954 Posts
Joined Jul 2004
I think this will lead to an increased use of the grab & go items. Although the new room service charges had not come in on our May cruise we did use g&g more than room service, the sandwich quality was not quite as good but there was a good selection of items, and being next to the deck BBQ you could always pick up some chips as well.
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Rules are for the guidance of wise men and the observance of fools. (Douglas Bader 1910-1982)
The inherent vice of capitalism is the unequal sharing of blessings; the inherent virtue of socialism is the equal sharing of miseries. (Winston Churchill 1874-1965)
Future cruises --- May 2017 P&O Azura - W. Med, Sept 2017 - RCI Navigator OTS - Canaries & N Africa.,
Feb 2018 Ventura - Caribbean & USA., June 2018 Ventura - W. Med. Sept 2018 Azura - CanariesJan 2019 Ventura - Caribbean
Previous Cruises
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#7
91 Posts
Joined Mar 2017
There is a thread about this a couple of pages ago. We are off on Arcadia on Sunday which is the first new menu/chargeable menu. Not bothered to be honest as I will probably only use it for breakfast on some mornings.
If I want it and I have to pay for the privilege then so be it. Won't spoil my holiday
#8
hampshire england
1,274 Posts
Joined Jul 2004
I'm happy to pay for a better choice of items than on the old menu. We sometime use the Room Service Menu when we get back late from a morning excursion and the choice before was somewhat limited. I think the addition of the Panini for breakfast will be popular and that isn't chargeable. I think the new menu is much more interesting for those people who want to use it. We have a long trip coming up next year and it may be that on some evenings we may opt to use Room Service in the evening which we've never done before and wouldn't have done with the old menu.
#9
UK
107 Posts
Joined Nov 2016
Originally posted by Thatname
Ive just looked at the new room service menu for my upcoming cruise and have discovered that they now charge for EVERYTHING. We booked our room with the thought of eating there a few times so that we didnt miss the scenery, and now feel well and truely ripped off.
Sorry to hear that. I assume this will be your last cruise with P&O and you will be moving to a cruise line which offers free room service as it is clearly such an important feature for you.
#10
Off the Map
52 Posts
Joined Dec 2010
Originally posted by SoupPlease
Sorry to hear that. I assume this will be your last cruise with P&O and you will be moving to a cruise line which offers free room service as it is clearly such an important feature for you.
I was always led to believe that sarcasm was the lowest form of wit.

Furthermore I tend to agree with the OP.. we have several cruises booked with P&O and when we booked, room service was mostly free. In the past we have used room service regularly so I'm not very impressed.
#11
England
499 Posts
Joined Aug 2014
We were on the very first cruise that was supposed to have the new room service menu (Aurora 13th May) but it didn't appear. I couldn't find out why - reception just said it had been delayed. So you may still receive the old (free) room service menu for some time.
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#12
Scotland
436 Posts
Joined Aug 2012
Originally posted by Selbourne
We were on the very first cruise that was supposed to have the new room service menu (Aurora 13th May) but it didn't appear. I couldn't find out why - reception just said it had been delayed. So you may still receive the old (free) room service menu for some time.
As I said in the other thread I suspect they will have had complaints about a change made after people have bought an advertised cruise package.
#13
Scotland
436 Posts
Joined Aug 2012
Originally posted by SoupPlease
Sorry to hear that. I assume this will be your last cruise with P&O and you will be moving to a cruise line which offers free room service as it is clearly such an important feature for you.
Neither wonder this forum is so quiet when a relatively new poster gets a sarcastic answer like yours. People are entitled to a point of view but try for a little courtacy.
#15
West Yorkshire UK
2,954 Posts
Joined Jul 2004
Originally posted by wowzz
Personally I would prefer to pay for a better room service meal, rather than the previous free uninspired offering.
Looking at the new one Wowzz a lot of it looks very similar, but now with a price on its head, I can't imagine anyone paying for a baguette when they are free in grab & Go, but of course you do need to fetch them yourself.
I have never considered room service for anything but a noon time snack so I doubt I will be using it in future.
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Rules are for the guidance of wise men and the observance of fools. (Douglas Bader 1910-1982)
The inherent vice of capitalism is the unequal sharing of blessings; the inherent virtue of socialism is the equal sharing of miseries. (Winston Churchill 1874-1965)
Future cruises --- May 2017 P&O Azura - W. Med, Sept 2017 - RCI Navigator OTS - Canaries & N Africa.,
Feb 2018 Ventura - Caribbean & USA., June 2018 Ventura - W. Med. Sept 2018 Azura - CanariesJan 2019 Ventura - Caribbean
Previous Cruises
March 92 - Carnival's Carnivale - Bahamas . October 97 - Thomson's Emerald, Med. Nov 2000 - Superstar Gemini, Straits of Malacca. Jan 2004 - Coral Princess - Panama-Carib. June 2005 - Island Princess - Alaska. Jan 2006 - P&O Arcadia - East/southern Carib. Feb 2007 - Celebrity Millenium - Eastern Carib. June 2007 - Tahitian Princess - Honolulu to Papeete. Feb 2008 - Sapphire Princess - Sydney to Auckland. Sept 2008 Emerald Princess - Mediterranean. March 2009 - Coral Princess - Panama Canal. Feb 2010 Celebrity Solstice - Eastern Caribbean . Aug 2011 P&O Azura- Canaries. June 2012 P&O Ventura Iceland & Fjords. Sept 2012 Celebrity Eclipse - Western Med; Apr 2013 P&O Azura Western Med. June 2013 Celebrity Eclipse - Baltic. Oct 2013 P&O Azura - Central Med. May 2014 Emerald Princess N. Spain & France. Sept. 2014 Celebrity Eclipse-Canaries & Azores, Apr 2015 P&O Britannia - W Med. June 2015 Celebrity Eclipse - Iceland & Fjords. Sept 2015 Celebrity Eclipse - Canaries & Azores. Jan 2016 P&O Ventura - No Fly Caribbean. Jun 2016 Eclipse - Baltic. Aug 2016 - Britannia Fjords



#16
659 Posts
Joined Jan 2015
I wish P&O would offer the same balcony dinner option as Princess. Fantastic meal, wine, flowers, photo, and your own wait staff for less than $100. My wife still eulogies over it.
#17
Batemans Bay, NSW Australia
8,846 Posts
Joined Mar 2006
Great to see the new menus are marked gf where applicable. Good for Coeliacs like myself. I doubt the Head Waiter will now come round with menus for the next evening's dinner for those on special diets, as menus are marked with dietary information.

Well done P&O and thanks for posting new menus.

The new room service menu looks good, but doubt we will order from it, paid enough already for 34 nights on Adonia B2B next year, plus flights, hotels, car etc. Anyone got a hanky to wipe away the tears? lol.
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Cruised with Princess, Celebrity, Cunard, P&O Australia, P&O UK, Carnival, Sitmar, Sydney Harbour Ferries. World Cruise, plus British Isles, Europe, Med, Greek Isles, Transatlantic, Asia, USA, Panama Canal, South America, Central America, Caribbean, Alaska, Canada, Japan, South Pacific, Australia, New Zealand.!

**Last cruise: Queen Mary 2 - Sydney - HK, 16 nights, 2 - 18 March 2017.


**Future Cruises**:

Adonia: - 3 June 2018, France, Spain & Portugal, ex Southampton - 16 nights
B2B with..
Adonia: - 19 June 2018, Ireland, North Cape, Scandinavia, ex Southampton - 18 nights.

'Adventure before Dementia - Live for Today !!'
#18
Dereham
705 Posts
Joined Sep 2008
The room service breakfast seems somewhat limited but isn't a show stopper, for me anyway, the panini and fruit juice look good enough. We only ever use it for breakfast and then usually only on sea days. We did enjoy the Celebrity breakfasts where you could choose from a full breakfast menu, but that's probably changed now I expect. All the lines seem to be making subtle cost saving changes.


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Previously sailed with Thomson, Celebrity & P&O
#19
Warwickshire, England
1,520 Posts
Joined Sep 2012
I tend to use it as a wake up call more than for the food, I'm terrible for hitting snooze, you cant get around a knock at the door.
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Aurora 2004 - Sun Princess 2005 -QE2 2006 - Oceana 2007 - Grand Princess 2007 - Oriana 2008 - QM2 2008 - Grand Princess 2009 - Voyager of the Seas 2009 - Oceana 2009 - Oriana 2010 - Star Princess 2011 - Grand Princess 2012 - Oceana 2012 - Grand princess 2012 (again) - Ruby Princess May 2013 - Ruby Princess October 2013 - Emerald Princess May 2014 - Grand Princess November 2014 - Anthem of the Seas June 2015 - Britannia Dec 2015 - Emerald Princess May 2016 - Britannia Dec 201
#20
Batemans Bay, NSW Australia
8,846 Posts
Joined Mar 2006
Originally posted by shot2bits
The room service breakfast seems somewhat limited but isn't a show stopper, for me anyway, the panini and fruit juice look good enough. We only ever use it for breakfast and then usually only on sea days. We did enjoy the Celebrity breakfasts where you could choose from a full breakfast menu, but that's probably changed now I expect. All the lines seem to be making subtle cost saving changes.


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Cunard still has the cooked brekkie to cabin, no extra charge. Had a couple of full English breakfasts brought to cabin when we did a real early shorex on QM2, Sydney-HK in March. Lubbly Jubbly. It is very rare for us to have cabin meal delivery on any Line.
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Cheers..(Uncle) LES

Cruised with Princess, Celebrity, Cunard, P&O Australia, P&O UK, Carnival, Sitmar, Sydney Harbour Ferries. World Cruise, plus British Isles, Europe, Med, Greek Isles, Transatlantic, Asia, USA, Panama Canal, South America, Central America, Caribbean, Alaska, Canada, Japan, South Pacific, Australia, New Zealand.!

**Last cruise: Queen Mary 2 - Sydney - HK, 16 nights, 2 - 18 March 2017.


**Future Cruises**:

Adonia: - 3 June 2018, France, Spain & Portugal, ex Southampton - 16 nights
B2B with..
Adonia: - 19 June 2018, Ireland, North Cape, Scandinavia, ex Southampton - 18 nights.

'Adventure before Dementia - Live for Today !!'