River cruise woes

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#1
3,945 Posts
Joined Nov 2001
My wife and I were due to take our first Crystal river cruise this weekend, but alas my wife is too ill to go. We have comprehensive travel insurance, but this cruise included a multitude of discounts, which I hope we'll be able to transfer to another cruise.

As soon as she gets the OK from doctor, we can leave pretty well anytime and there are still some vacancies, so I hope we can do this.

As always we were so looking forward to this trip, so we are distraught.

I'll call Crystal tomorrow.
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Tim

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#2
Vancouver, BC
932 Posts
Joined Mar 2006
Originally posted by English Tim
My wife and I were due to take our first Crystal river cruise this weekend, but alas my wife is too ill to go. We have comprehensive travel insurance, but this cruise included a multitude of discounts, which I hope we'll be able to transfer to another cruise.

As soon as she gets the OK from doctor, we can leave pretty well anytime and there are still some vacancies, so I hope we can do this.

As always we were so looking forward to this trip, so we are distraught.

I'll call Crystal tomorrow.
I'm so sorry Tim, wishing your wife a speedy recovery.
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Claudia



#3
Florida
3,718 Posts
Joined Jun 2008
Originally posted by English Tim
My wife and I were due to take our first Crystal river cruise this weekend, but alas my wife is too ill to go. We have comprehensive travel insurance, but this cruise included a multitude of discounts, which I hope we'll be able to transfer to another cruise.

As soon as she gets the OK from doctor, we can leave pretty well anytime and there are still some vacancies, so I hope we can do this.

As always we were so looking forward to this trip, so we are distraught.

I'll call Crystal tomorrow.
Tim, get well wishes to her for a speedy and complete recovery.

I expect you'll need a supervisor to try to reinstate discounts, which of course you can't even decide about until you know when she can go. Good luck with it.
#6
11,105 Posts
Joined Aug 2003
Sorry to hear.

Good luck

JC
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#7
3,945 Posts
Joined Nov 2001
Thank you all for your good wishes.

It seems that retaining discounts is a bit of a lottery, so if Rosy recovers quickly and we're able to book a last minute cruise, we may be lucky and get discounts honoured, but by no means guaranteed.
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Tim

http://cruiseforums.cruisecritic.com/image.php?type=sigpic&userid=91091&dateline=133010  7011My photos

email

Some cruise reviews
Seabourn Odyssey review - April 2013, with pictures
Azamara Journey All Inclusive Offering -June 2013, with pictures
Azamara Quest - Rome to Venice Sept 13 Pictorial review
Island Princess Panama Canal Transit 2013 Review
Celebrity Reflection Review Feb 1 2014
Seaboun Odyssey Review April 2015
Seabourn Sojourn Review January 2016
Scenic Sapphire - Rhone river cruise July 16
Regent Navigator - Mediterranean June 16
Rhone river cruise Scenic Sapphire
Crystal Symphony Bali-Singapore Feb 17