Really feel for all of you. A cruise like this doesn't have a straightforward set of arrangements and I hope you get it sorted out and find a replacement. With a 75% discount off a future cruise I think I'd be looking at one of those Antarctic trips of a lifetimeJust to clarify: It's not a "75% discount off a future cruise." It's a credit to be used on a future cruise of 75% of the fare you paid for the cancelled cruise.
Azamara Journey’s propeller damaged in Japan
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This situation has caused Azamara to take a major financial "hit" in reimbursements, refunds, future discounts and loss of revenue. And they clearly have ignored that, and have put in place policies to make whole everyone effected.
I have no doubt that this situation will prove to be a blessing in disguise, and the net result will be an asset to Azamara rather than a liability.
Simply put, on a scale of 1 to 10, Azamara has earned a solid 12.
Just to clarify: It's not a "75% discount off a future cruise." It's a credit to be used on a future cruise of 75% of the fare you paid for the cancelled cruise.Apologies. My mistake as I read it wrong. Still a nice discount off a future cruise though.
I know that Cindy (future cruise lady) was booked solid for repeat cruisers from the time the discount was announced.She was.
Apologies. My mistake as I read it wrong. Still a nice discount off a future cruise though.Right. More than fair, in my opinion.
The Hyatt was just beautiful and we enjoyed our days in Shanghai.
We were assisted in getting to Hong Kong for the three days we had previously booked (just changing the dates) and had a great time. We especially want to thank the Journey staff (Captain Jason, Richard and all the others) who went out of their way to make the final days enjoyable. Yes, we were among the many who sat with Cindy and booked another cruise next year with Azamara and we look forward to it.