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UK Blog Post: Bookish trivia contest: The origins of P&O


LauraS

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P&O is celebrating its 175th anniversary, and we’re impressed. It’s not just the company’s staying power that’s wowed us, it’s also their ability to stay relevant from the days of delivering the Royal Mail to today’s modern cruise ships. What’s more, one of our very own Ambassadors here in the U.K., Cruise Critic host Sharon [...]

 

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Dear Laura and Elizanessie

 

Will CC and trivia also deal with:

 

Just read an article in the Observer today that some of the ship staff threatened by this are a paid basic salary of 75p an hour. Does this mean that P&O will be returning tips if they don't go to the staff?

 

http://www.guardian.co.uk/business/2012/apr/29/cruise-firm-performance-bonuses-tips

 

Crew on British cruise holidays who are paid a basic salary of as little as 75p an hour face having extra tips from passengers withheld unless they hit performance targets.

 

The boss of P&O Cruises said the move was part of a package to "make crew more responsive" and offer protection as tips dry up in the economic downturn.

 

Bonuses will be held back in part if customers' feedback ratings do not exceed targets, some of which stand at 96%. Cabin stewards whose attitude was ranked below 92% by customers will forfeit an entire bonus payment worth approximately 15% of their basic salary.
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