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Nieuw Amsterdam review Feb 19 - 26, 2017


CruisinNana
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We just returned from a wonderful trip on the NieuwAmsterdam. We are a couple in our 70?sand only went to rest and relax so I do not have any information on the ports,but I will report on our experiences.

 

We arrived at the port around 11:15. We tried to get there earlier, but I allowedthe bellman to order a cab for us from the hotel when I should have orderedUber. Lesson learned. It took them 20 minutes to get the cab ?theywanted? as several cabs passed by, but we were not allowed to get in them. We had to wait for their ?special? cab thatturned out to be a jalopy but with a very nice driver. (Can you see perhaps a kickback here?)

 

Boarding had already begun. We checked in, and got the keys to our Neptune Suite 7048 which waslovely, and it was right across from the Neptune Lounge. The cabin was ready, we dropped off our carryon bags, but when we went to the Lounge to check in with the concierges, therewas such a crowd in there that we postponed that till later.

 

We learned at check in that the Princess from theNetherlands was on board. More on thatlater.

 

We stopped in at the Lido for lunch. While the salad was delicious and fresh, itis still not my favorite way to eat. Ifyou want pizza from New York pizza (aft pool area) and also something from theLido, you have some traveling to do?.. Guess I?m getting lazy in my old age.

 

Retreat Cabana

 

We went to check on our cabana, and it was everything wewanted it to be and then some. It wasour home away from home. If you recall,I had asked specifically for the Portofino Cabana and had a verbal responsethat was available for me. A week or sobefore the cruise, I got an email from Guest Services that Portofino had beendouble booked and they had moved me to another cabana. I was not happy so I wrote back with someexplanations of why I should not be moved, and my original request washonored. I could not wait to see who hadthe other cabana they tried to switch me to. Well, it was the Royals! All ofthe Royals! Yes, one cabana for two wasassigned to all the Royals. (I wasshocked that my request was honored!) After arriving home, I found out from myguide in Amsterdam that Princess Margarite and her husband were celebratingtheir 50th wedding anniversary with a Caribbean cruise with her 4sons, 4 daughter in laws and her 11 grandchildren! (and her body guard) While this made forgreat people watching, it did somewhat impact our time in the cabana. Only a few of the grandchildren ran in andout, but all the adults took over most of the lounges in the sun and had thecabana guys taking and delivering lunch orders for all of them before waitingon those of us following the rules of the two person cabana. My husband and I do not sit in the sun, sothe lack of sun lounges did not impact us but definitely did others. The result of that was chair hogs in theRetreat Cabana!!! And I didn?t blamethem at all. I noticed when I arrived atthe cabana one day, that several lounges had towels, books, beach bags, etc. onthem. The people who placed them thereshowed up a few hours later to sit in the sun. The Royals moved to the other end of the cabana area and used up allthose lounges!

 

The Princess? bodyguard sat in a corner right outside thecabana area keeping watch over the Princess. When she stood up, he stood up, and if she headed toward the door, hewas right there escorting her out. Isoon learned, ?IT IS GOOD TO BE A PRINCESS!?

 

At 3:30 was the muster drill. We were in cabin 7048 and the Princess was in7040 which I discovered at the drill: The staff in charge kept calling 7040 for a check in at the muster?.noanswer! Finally, an officer came up tothe staff and proclaimed, ?The Princess is NOT coming!? Yes, ?IT IS GOOD TO BE A PRINCESS!? I whispered to my husband that I consideredmyself a princess so what was I doing at the muster??? Hahaha!

 

I did not bother trying to speak to the Royals, but from myobservations, they were very lovely people, and I am sure they would havejoined me in conversation. Sincereturning, I have read that they are quite beloved in their country and wellrespected. They certainly are a handsomelooking family!

 

Food

 

I know food is completely subjective, but my husband and Ifound all the food to be delicious. Wehad one of the best steaks ever in the Pinnacle, some of the best sushi ever inthe Tamarind, and delicious lasagna in the Canaletto Restaurant. The dining room service was excellent, andthe food delicious, cooked the way we wanted it, and the righttemperature. We had dinner in our cabintwice from the main menu in the dining room, but while it was convenient tomeet our needs to eat in, the food didn?t arrive as great as it did in thedining room. Note: if you order in andyou want a breadbasket, you have to request it. I assumed incorrectly it was included without ordering. And I forgot both times! Saved some calories!

 

Activities

 

We only went to one show. We went to the casino most nights after dinner. The personnel there were very nice, themachines were not nice, and the smoke was not too bad in there. Since this was to be a rest for us, weretired early each night.

 

Ports

 

We had planned to only get off the ship at Grand Cayman andKey West. When we arrived at GrandCayman, the weather was beautiful! However, the Captain announced that if you wanted a smooth ride back tothe ship (tender port), you best return by noon because a front was coming inand the seas would be choppy after that. My husband declared he would stay on board, and I am sooooo glad Idecided to stay as well. Long storyshort: The front came in sooner thanexpected and stronger than expected. Wind, heavy rain, and huge swells were in the ocean for hours. We hung over the rails of our balconywatching the harrowing experience of the passengers getting off the tender andonto the ship. It was verydangerous. The crew was fabulous. I saw them literally hoist people from thetender to the ship because the tender was bobbing up and down so much thatthere was only a split second one could find a steady step. At one point, one tender crashed intoanother. We were supposed to leave GrandCayman at 4:00 and it was 6:30 before they were able to get all the passengersback on board. Through my binoculars, Icould see hundreds of people on shore queued up waiting to get on a tender backto the ship. At one point, it was sorough that the tender service was suspended. I heard horror stories from people on the tenders getting seasick, andhaving to close the windows due to the heavy rain coming in so no aircirculating. It was hot and stuffyfurther causing sickness. Thankgoodness, there were no serious injuries that I heard of. So, thanks to my husband, good call on hispart!

 

Key West was nice. Wetook the Conch Train just to get an overview. I shopped for souvenirs for a while and then back to the ship and backto our home away from home, the cabana.

 

All in all, it was a wonderful trip. We are planning to book the same trip nextyear since it was such a wonderful week for us.

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Thank you so much for your review and the back-story about your cabana caper. We left this very lovely ship right before the arrival of the Princess, so we were doubly curious to learn how this sort of special person visit would impact day to day ship operations. How wonderful she chose HAL for her own personal celebration time.

 

We were in 7070 on our cruise so we can well picture the lay of the land. NA was a very appealing "large" HAL ship. We just got our photo book back and for some reason were totally captivated by the "Big Apple" sculpture in the foyer at the base of the atrium stairwell. Photo of it came out great. Our Pinnacle dinner experience was not so great, so glad to hear that may have been a one-off night.

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I apologize for all the mistakes in my review. I wrote it on Word (word processor), copied and pasted onto Cruise Critic, and I just glanced at it and realized pasting into Cruise Critic didn't pick up some spaces and turned quotation marks and apostrophes into question marks. Very strange. I will try to rewrite so it is not so difficult to read.

 

I appreciate your kind remarks!

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Thanks for submitting your review. You seem to vacation the same way my husband and I do.

 

 

And isn't it a wonderful way to vacation! My husband returned to work so rested and happy that his partner begged me to take him away more often! Sounded like a good idea to me!

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Hopefully, this is an "easier to read" version!

 

We just returned from a wonderful trip on the NieuwAmsterdam. We are a couple in our 70's and only went to rest and relax so I do not have any information on the ports, but I will report on our experiences.

 

We arrived at the port around 11:15. We tried to get there earlier, but I allowed the bellman to order a cab for us from the hotel when I should have ordered Uber. Lesson learned. It took them 20 minutes to get the cab....one they wanted..... as several cabs passed by, but we were not allowed to get in them. We had to wait for their "special" cab that turned out to be a jalopy but with a very nice driver. (Can you see perhaps a kickback here?)

 

Boarding had already begun. We checked in, got the keys to our Neptune Suite 7048 which was lovely, and it was right across from the Neptune Lounge. The cabin was ready, we dropped off our carryon bags, but when we went to the Lounge to check in with the concierges, there was such a crowd in there that we postponed that till later.

 

We learned at check in that the Princess from the Netherlands was on board. More on that later.

 

We stopped in at the Lido for lunch. While the salad was delicious and fresh, it is still not my favorite way to eat. If you want pizza from New York pizza (aft pool area) and also something from the Lido, you have some traveling to do! Guess I'm getting lazy in my old age.

 

Retreat Cabana

 

We went to check on our cabana, and it was everything we wanted it to be and then some. It was our home away from home. If you recall, I had asked specifically for the Portofino Cabana and had a verbal response that it was available for me. A week or so before the cruise, I got an email from Guest Services that Portofino had been double booked and they had moved me to another cabana. I was not happy so I wrote back with some explanations of why I should not be moved, and my original request was honored. I could not wait to see who had the other cabana they tried to switch me to. Well, it was the Royals! All of the Royals! Yes, one cabana for two was assigned to all the Royals. (I was shocked that my request was honored!) After arriving home, I found out from my guide in Amsterdam that Princess Margarite and her husband were celebrating their 50th wedding anniversary with a Caribbean cruise with their 4 sons, 4 daughter-in

-laws and their 11 grandchildren! (and her body guard) While this made for great people watching, it did somewhat impact our time in the cabana. Only a few of the grandchildren ran in and out, but all the adults took over most of the lounges in the sun and had the cabana guys taking and delivering lunch orders for all of them before waiting on those of us in the two-person cabana. My husband and I do not sit in the sun, so the lack of sun lounges did not impact us but definitely did others. The result of that was chair hogs in the Retreat Cabana!!! And I didn't blame them at all. I noticed when I arrived at the cabana one day, that several lounges had towels, books, beach bags, etc. on them. The people who placed them there showed up a few hours later to sit in the sun. The Royals moved to the other end of the cabana area and used up all those lounges!

 

The Princess' bodyguard sat in a corner right outside the cabana area keeping watch over the Princess. When she stood up, he stood up, and if she headed toward the door, he was right there escorting her out. I soon learned, "IT IS GOOD TO BE A PRINCESS!"

 

At 3:30 was the muster drill. We were in cabin 7048 and the Princess was in 7040 which I discovered at the drill: The staff in charge kept calling 7040 for a check in at the muster....no answer! Finally, an officer came up to the staff and proclaimed, "The Princess is NOT coming!" Yes,"IT IS GOOD TO BE A PRINCESS!" I whispered to my husband that I considered myself a princess so what was I doing at the muster??? Hahaha!

 

I did not bother trying to speak to the Royals, but from my observations, they were very lovely people, and I am sure they would have joined me in conversation if approached. Since returning, I have read that they are quite beloved in their country and well respected. They certainly are a handsome looking family!

 

Food

 

I know food is completely subjective, but my husband and I found all the food to be delicious. We had one of the best steaks ever in the Pinnacle, some of the best sushi ever in the Tamarind, and delicious lasagna in the Canaletto Restaurant. The dining room service was excellent, and the food delicious, cooked the way we wanted it, and the right temperature. We had dinner in our cabin twice from the main menu in the dining room, but while it was convenient to meet our needs to eat in, the food didn't arrive as great as it did in the dining room. Note: if you order in and you want a breadbasket, you have to request it. I assumed incorrectly it was included without ordering. And I forgot both times we ordered! Saved some calories!

 

Activities

 

We only went to one show. We went to the casino most nights after dinner. The personnel there were very nice, the machines were not nice, and the smoke was not too bad in there. Since this was to be a rest for us, we retired early each night.

 

Ports

 

We had planned to only get off the ship at Grand Cayman and Key West. When we arrived at Grand Cayman, the weather was beautiful! However, the Captain announced that if you wanted a smooth ride back to the ship (tender port), you best return by noon because a front was coming in and the seas would be choppy after that. My husband declared he would stay on board, and I am sooooo glad I decided to stay as well. Long story short: The front came in sooner than expected and stronger than expected. Wind, heavy rain, and huge swells were in the ocean for hours. We hung over the rails of our balcony watching the harrowing experience of the passengers getting off the tender and onto the ship. It was very dangerous. The crew was fabulous. I saw them literally hoist people from the tender onto the ship because the tender was bobbing up and down so much that there was only a split second one could find a steady step. At one point, one tender crashed into another. We were supposed to leave Grand Cayman at 4:00 and it was 6:30 before they were able to get all the passengers back on board. Through my binoculars, I could see hundreds of people on shore queued up waiting to get on a tender back to the ship. At one point, it was so rough that the tender service was suspended. I heard horror stories from people on the tenders getting seasick and having to close the windows due to the heavy rain coming in so no air circulating. It was hot and stuffy further causing sickness. Thank goodness, there were no serious injuries that I heard of. So, thanks to my husband, good call on his part to remain in our wonderful cabana for the day!

 

Key West was nice. We took the Conch Train just to get an overview. I shopped for souvenirs for a while and then back to the ship and back to our home away from home, the cabana.

 

All in all, it was a wonderful trip. We are planning to book the same trip next year since it was such a wonderful week for us.

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Did you all make it to Half Moon Cay?

There was a group onboard with Kirk Cameron. Did it impact your cruise?

We had considered this sailing but went on the Eurodam the day before.

Enjoyed your review. I will do mine soon:o.

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Did you all make it to Half Moon Cay?

There was a group onboard with Kirk Cameron. Did it impact your cruise?

We had considered this sailing but went on the Eurodam the day before.

Enjoyed your review. I will do mine soon:o.

 

 

We did not get off the ship at HMC as I had been there this past December and preferred to stay in the ship's cabana instead. There was an Inspiration group on board that did not affect out trip at all. I look forward to hearing about your cruise!

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We were also on this cruise. On Friday evening, we were enjoying a fine dinner at the Pinnacle Grill when a large party of diners came in and were seated at a large table in the back corner of the restaurant. It seemed to us there was a lot of over the top fussing and fawning by the wait staff. We had no idea the Royals were on board until reading about it here. That must of been who we were dining with (well, in the same restaurant).

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Thank you so much for you review. I am booked next month in 7047. I am assuming it will be more or less like your description. Being across from the Neptune lounge looks wonderful.

 

I have never sailed on the bigger HAL ships and I am curious about the cabana area you reserved. What is it and where can I find out about on the HAL site?

 

Did you try the Tamarind or the BB King blues band?

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Thank you so much for you review. I am booked next month in 7047. I am assuming it will be more or less like your description. Being across from the Neptune lounge looks wonderful.

 

I have never sailed on the bigger HAL ships and I am curious about the cabana area you reserved. What is it and where can I find out about on the HAL site?

 

Did you try the Tamarind or the BB King blues band?

Hi Kakalina, the cabana area is called the Retreat Cabana. There are also cabanas near the main pool. If you want to rent one, call Ship Services at 1-800-541-1576. If you want a fantastic, full description of the cabana area, search POA1 to find out all you need to know including wonderful pictures. (Thanks again, POA1)

 

We did eat in the Tamarind. I had eaten in the Tamarind in December on the Koningsdam, and it was fantastic. The Tamarind on Nieuw Amsterdam was a little disappointing; however, we had fantastic sushi there. The soft shell crab I ordered was so small, the waitress even referred to it as a "little baby!" If they had put two on the plate, it would have equaled the one on the Koningsdam. My husband ordered a lamb dish, and neither one of us could tell if it were really lamb! I do not want to discourage you from trying Tamarind as we could have been there on an off night.

 

We did not go to BBKing, but I heard from those who did thought it was great. We did pass by a couple of times when they were playing and it sounded great. It looked like standing room only so go early for a seat!

 

I will suggest that you take the tray from under the ice bucket in your cabin to the Neptune Lounge to bring back goodies to have in your cabin. Or you could take your own tray. Also, there are plenty of plugs in the cabin which helped me a lot with all my equipment. I did rearrange the coffee pot to make it more convenient to the water supply in the bathroom and to get it away from the side of the bed when my husband was sleeping so I could make coffee early in the morning and not disturb him. I moved it to the counter area next to the sofa. There is a 220 plug there, and it was very easy to move. I, of course, moved it back on the last day.

 

Enjoy your cruise!

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Thank you so much for you review. I am booked next month in 7047. I am assuming it will be more or less like your description. Being across from the Neptune lounge looks wonderful.

 

I have never sailed on the bigger HAL ships and I am curious about the cabana area you reserved. What is it and where can I find out about on the HAL site?

 

Did you try the Tamarind or the BB King blues band?

 

 

kakalina, good to see you back again after your "maiden voyage" as a solo on our shared Tales of the South Pacific.

 

We too just last month had our first taste of a "larger" HAL ship on the NA and found her quite lovely and much preferred her to the Vista ships. Though our first love will remain the smaller ones, as long as they keep sailing. But if/when we are forced to up size, NA will be a very welcome option. Both BB King lounge setting and the Tamarind were just part of the welcome new additions these larger ships offer. American Test Kitchen was another.

 

There were two locations for the cabanas - one along one side of the main pool and then a few rows on the deck overlooking the main pool. The aft deck pool was more expansive than found on other smaller HAL ships so this compensated for the loss of the Lido pool sitting area. Plus there is an additional very spacious and quiet deck area two flights up from the Tamarind restaurant deck.

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We were also on this cruise and the Royals were fun to watch for. We had a Lido Cabana and after hearing about the Retreat, were glad we were in the Lido. The next Lido Cabana will have us bringing my grandson's battery operated fan as the people next to us did. My grandson - age 13 - said this was his best cruise ever! Only 44 teens on the whole ship but he enjoyed his freedom and the people he met as well as Patrick our Cabana butler.

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We were also on this cruise and the Royals were fun to watch for. We had a Lido Cabana and after hearing about the Retreat, were glad we were in the Lido. The next Lido Cabana will have us bringing my grandson's battery operated fan as the people next to us did. My grandson - age 13 - said this was his best cruise ever! Only 44 teens on the whole ship but he enjoyed his freedom and the people he met as well as Patrick our Cabana butler.

One thing that was very nice about the Retreat Cabana is it was open on the front and the back, and therefore, we had a constant breeze through!

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Thanks CruisingNana and OlsSalt for the info. I am getting quite excited. I will feel like a first time cruiser with a new big ship and the first time Neptune suite. This is going to be fantastic. I will make it so.

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Thanks CruisingNana and OlsSalt for the info. I am getting quite excited. I will feel like a first time cruiser with a new big ship and the first time Neptune suite. This is going to be fantastic. I will make it so.

 

Trish,

 

Great to see you posting on the CC again and wonderful that you will be in a Neptune Suite. You will really enjoy the suite plus the Neptune Lounge. We dined at Tamarind on the Koningsdam in Nov16 and it was excellent. Have a wonderful cruise and hope to see you in the future on one of those Dam Ships.

 

Rick & Connie

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  • 3 months later...
We just returned from a wonderful trip on the NieuwAmsterdam. We are a couple in our 70?sand only went to rest and relax so I do not have any information on the ports,but I will report on our experiences.

 

We arrived at the port around 11:15. We tried to get there earlier, but I allowedthe bellman to order a cab for us from the hotel when I should have orderedUber. Lesson learned. It took them 20 minutes to get the cab ?theywanted? as several cabs passed by, but we were not allowed to get in them. We had to wait for their ?special? cab thatturned out to be a jalopy but with a very nice driver. (Can you see perhaps a kickback here?)

 

Boarding had already begun. We checked in, and got the keys to our Neptune Suite 7048 which waslovely, and it was right across from the Neptune Lounge. The cabin was ready, we dropped off our carryon bags, but when we went to the Lounge to check in with the concierges, therewas such a crowd in there that we postponed that till later.

 

We learned at check in that the Princess from theNetherlands was on board. More on thatlater.

 

We stopped in at the Lido for lunch. While the salad was delicious and fresh, itis still not my favorite way to eat. Ifyou want pizza from New York pizza (aft pool area) and also something from theLido, you have some traveling to do?.. Guess I?m getting lazy in my old age.

 

Retreat Cabana

 

We went to check on our cabana, and it was everything wewanted it to be and then some. It wasour home away from home. If you recall,I had asked specifically for the Portofino Cabana and had a verbal responsethat was available for me. A week or sobefore the cruise, I got an email from Guest Services that Portofino had beendouble booked and they had moved me to another cabana. I was not happy so I wrote back with someexplanations of why I should not be moved, and my original request washonored. I could not wait to see who hadthe other cabana they tried to switch me to. Well, it was the Royals! All ofthe Royals! Yes, one cabana for two wasassigned to all the Royals. (I wasshocked that my request was honored!) After arriving home, I found out from myguide in Amsterdam that Princess Margarite and her husband were celebratingtheir 50th wedding anniversary with a Caribbean cruise with her 4sons, 4 daughter in laws and her 11 grandchildren! (and her body guard) While this made forgreat people watching, it did somewhat impact our time in the cabana. Only a few of the grandchildren ran in andout, but all the adults took over most of the lounges in the sun and had thecabana guys taking and delivering lunch orders for all of them before waitingon those of us following the rules of the two person cabana. My husband and I do not sit in the sun, sothe lack of sun lounges did not impact us but definitely did others. The result of that was chair hogs in theRetreat Cabana!!! And I didn?t blamethem at all. I noticed when I arrived atthe cabana one day, that several lounges had towels, books, beach bags, etc. onthem. The people who placed them thereshowed up a few hours later to sit in the sun. The Royals moved to the other end of the cabana area and used up allthose lounges!

 

The Princess? bodyguard sat in a corner right outside thecabana area keeping watch over the Princess. When she stood up, he stood up, and if she headed toward the door, hewas right there escorting her out. Isoon learned, ?IT IS GOOD TO BE A PRINCESS!?

 

At 3:30 was the muster drill. We were in cabin 7048 and the Princess was in7040 which I discovered at the drill: The staff in charge kept calling 7040 for a check in at the muster?.noanswer! Finally, an officer came up tothe staff and proclaimed, ?The Princess is NOT coming!? Yes, ?IT IS GOOD TO BE A PRINCESS!? I whispered to my husband that I consideredmyself a princess so what was I doing at the muster??? Hahaha!

 

I did not bother trying to speak to the Royals, but from myobservations, they were very lovely people, and I am sure they would havejoined me in conversation. Sincereturning, I have read that they are quite beloved in their country and wellrespected. They certainly are a handsomelooking family!

 

Food

 

I know food is completely subjective, but my husband and Ifound all the food to be delicious. Wehad one of the best steaks ever in the Pinnacle, some of the best sushi ever inthe Tamarind, and delicious lasagna in the Canaletto Restaurant. The dining room service was excellent, andthe food delicious, cooked the way we wanted it, and the righttemperature. We had dinner in our cabintwice from the main menu in the dining room, but while it was convenient tomeet our needs to eat in, the food didn?t arrive as great as it did in thedining room. Note: if you order in andyou want a breadbasket, you have to request it. I assumed incorrectly it was included without ordering. And I forgot both times! Saved some calories!

 

Activities

 

We only went to one show. We went to the casino most nights after dinner. The personnel there were very nice, themachines were not nice, and the smoke was not too bad in there. Since this was to be a rest for us, weretired early each night.

 

Ports

 

We had planned to only get off the ship at Grand Cayman andKey West. When we arrived at GrandCayman, the weather was beautiful! However, the Captain announced that if you wanted a smooth ride back tothe ship (tender port), you best return by noon because a front was coming inand the seas would be choppy after that. My husband declared he would stay on board, and I am sooooo glad Idecided to stay as well. Long storyshort: The front came in sooner thanexpected and stronger than expected. Wind, heavy rain, and huge swells were in the ocean for hours. We hung over the rails of our balconywatching the harrowing experience of the passengers getting off the tender andonto the ship. It was verydangerous. The crew was fabulous. I saw them literally hoist people from thetender to the ship because the tender was bobbing up and down so much thatthere was only a split second one could find a steady step. At one point, one tender crashed intoanother. We were supposed to leave GrandCayman at 4:00 and it was 6:30 before they were able to get all the passengersback on board. Through my binoculars, Icould see hundreds of people on shore queued up waiting to get on a tender backto the ship. At one point, it was sorough that the tender service was suspended. I heard horror stories from people on the tenders getting seasick, andhaving to close the windows due to the heavy rain coming in so no aircirculating. It was hot and stuffyfurther causing sickness. Thankgoodness, there were no serious injuries that I heard of. So, thanks to my husband, good call on hispart!

 

Key West was nice. Wetook the Conch Train just to get an overview. I shopped for souvenirs for a while and then back to the ship and backto our home away from home, the cabana.

 

All in all, it was a wonderful trip. We are planning to book the same trip nextyear since it was such a wonderful week for us.

 

I am curious about the cabana's-please share information about getting one, what they include, etc.

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