E-Mail Address for MSC Cruises!

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#1
Dutchess County, New York
1,542 Posts
Joined Mar 2001
Does any one know if MSC has an e-mail address where I can order brochures or a phone number? Any info would be appreicated. Thank You IKE
#2
North Carolina
159 Posts
Joined Jun 2001
Ike, I ordered a brochure off their website but never received it. I just picked one up at the TA office in the mall. I had already booked the cruise but wanted the brochure for the pics.
#3
Sunnyvale, CA
401 Posts
Joined May 2002
Yo-

www.msccruises.com

Happy Cruisin'

Mike
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Sitmar 'Fairsea' 10-1986-Mexican Riviera
Admiral 'Stardancer' 05-1988-Mexican Riviera
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NCL 'Dream' 04-2001-W. Med
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Carnival 'Elation' 09-2003-Panama Canal
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NCL 'Norway' Royal Suite 07-2004-Cancelled
Carnival 'Spirit' 12-2004 Mexican Riviera
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MSC 'Lirica' 03-2006-Western Caribbean
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Celebrity 'Constellation' 07-2007 Scandinavia/Russia
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Orient 'Marco Polo' 12-05-2007 South America
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'Kleine Prinz' 06/05/2008 Vienna to Bucharest Danube River Cruise
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#5
3 Posts
Joined Jan 2005
Into site section www.msccruises.com pls enter in Customer service Section , then click into and you can find out the E_Mail Address. If you go into your cou ntry you can find the telephone number of MSC cruises at the right top side.

Anyway the E_Mail address in cruiseinfo@msccrociere.it

Originally posted by IKE
Does any one know if MSC has an e-mail address where I can order brochures or a phone number? Any info would be appreicated. Thank You IKE
#6
71 Posts
Joined Sep 2004
I am still waiting for a reply to an email I sent them in July so don't be too hopeful, they are no better in this respect than other lines like Princess or Cunard.
On my recent cruise I had cause to complain verbally, got nowhere and so I wrote to them on ship, handed the letter into reception desk and by the time I debarked two weeks later I still had no reply.
Don't know what the answer is to get somewhere if you have a problem, maybe wait until the Captain's Cocktail party and grab him there for a minute or two?
#8
VA
833 Posts
Joined Oct 2002
When I spoke with MSC two days ago I was told they relocated to Ft. Lauderdale. Not sure if was the entire company or some CS departments but it was a change from the NJ area. Perhaps a lot has been lost in the process.
#9
Ottawa
185 Posts
Joined May 2004
The relocated Florida address is:

MSC Cruises North America ( USA)
6750 N. Andrews Ave.
Fort Lauderdale, FL 33309

Headquarters Phone: (954) 772-6262
Reservations: (800) 666-9333
Open Saturday & Sunday
Headquarters Fax: (954) 776-5881

The 1 800 number last week left one in a loop with certain options, if that happens, try "0" or an available option you didn't want which might result in contact with a human.