Posted June 27th, 2010, 05:56 PM
Why isn't this section just deleted if it's not used?
Per our Community Manager LauraS in the Who Are We?
section in FAQ
... If you have any questions or comments regarding our posting guidelines or any content found on our message boards please be sure and let me know. I'll be happy to discuss them with you.
An e-mail to Management is the quickest way for all members to get their questions, comments & concerns about Cruise Critic policies or site feedback to the correct place. They are not to be posted on the message board. It is impossible for Management to read each post on each thread to see the questions, comments or concerns.
As for the Hosts/Moderators, we are not Management or employed by Cruise Critic. We are non-paid volunteers trying to help "direct traffic" and as stated in the Who are Hosts? The Community Manager?
section in FAQ
Hosts oversee specific forums. They generally have the ability to edit and delete posts, move threads, and perform other actions. Becoming a Host for a specific forum is usually rewarded to users who are particularly helpful and knowledgeable in the subject of the forum they are hosting.
The Community Manager has overall control of everything that happens within the Community. The Community Manager oversees how the board is styled, what forums to create and how to organize them, what information to require from members and who to appoint as Hosts. You may contact the Community Manager at: email@example.com
Please note, in the newer FAQ
sections added with the last system update, you will find references to certain options or features not in use at this time.
, all e-mails & Report Post
e-mails sent to Cruise Critic from your Cruise Critic e-mail address of record are answered in the order received. With 584,739 members as I type this reply and e-mails being received 24/7 from all over the world, please be patient for any reply or action.
I sincerely hope this information will be helpful!