Cabin with disability access not needed

We have a cabin which is configured to be used by someone with a handicap. We booked this suite as the other cabins which were not handicapped accessible were a higher cost. If someone has a need for our cabin will they upgrade us and give our original to them?

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They will probably move you or upgrade to a different cabin.

We have a cabin which is configured to be used by someone with a handicap. We booked this suite as the other cabins which were not handicapped accessible were a higher cost. If someone has a need for our cabin will they upgrade us and give our original to them?

There is no way of knowing in advance.

They also may move you to a non-accessible cabin in the same category you booked, if one becomes available, or they may not move you at all.

Whenever a member of our family with special needs books a handicap accessible cabin, he receives a special form to fill out describing why he needs it.

Another scenario is when unsold accessible cabins are assigned to able-bodied people who book guarantees, in which case they are not given the form to fill out.

But that typically does not occur until closer to the departure date, in order to let the people who really need the accessible cabins have the opportunity to book them first.

If you are quite close to your sailing date, that may be why you were not given the form to fill out explaining your need for the handicap accessible cabin.

With all due respect, why would you book a handicapped cabin when you have no need for it? Odds are you are taking a cruise away from someone who needs a handicapped cabin and when they go to book, don't see one available.

OP stated non accessible suites were a higher cost.

With all due respect, why would you book a handicapped cabin when you have no need for it? Odds are you are taking a cruise away from someone who needs a handicapped cabin and when they go to book, don't see one available.

OP stated non accessible suites were a higher cost.

Still in bad form. Handi-cap parking spaces are always closer to the front doors of a business & parking in them would easy as MOST others would just pass them by in consideration for those that need them.

We have a cabin which is configured to be used by someone with a handicap. We booked this suite as the other cabins which were not handicapped accessible were a higher cost. If someone has a need for our cabin will they upgrade us and give our original to them?

 

 

Does Celebrity (and its computers) know that you are not in need of a handicap cabin?

My guess is that they do not and as a result, if someone calls to book a handicap cabin they would not know to contact you about switching.

OP stated non accessible suites were a higher cost.

They still booked a handicapped access cabin just to save some money - thus making it unavailable to one who really needed it. There is no way you can describe that transaction except to say that they were being selfish and lacking compassion.

DON

Don I totally agree, my adult daughter had a disability and I've lost count of the times she has not be able to book accessible rooms due to able bodied people booking them as the rooms are larger ( and in the case here booking cos it's cheaper[emoji35]) due to confidentiality TA's and those like me who book online will only see that the room is booked not that it's booked to someone selfish enough to book it cos they want a big cheap room! I would not be able to ring up and say is the person in the room disabled? If so how disabled......it's not a casino game where no legs wins over one leg ffs! Get a grip and leave disabled access rooms for those will very real need for them. It's selfish and utterly appalling to do this to someone who can not make use of s standard room

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Whoah, hang on, selfish-and-appalling folks. My read is that the poster got the last cabin available in the cheaper category, and that happened to be accesssible. I assume there are accessible cabins available in other categories. No harm no foul -- it's not rude or selfish to book the last cabin. Yes, it won't be available for someone who needs it,,,, because it's the last cabin! S/he did the right thing by booking it only when there was no other choice in that category. It'd be rude to do it when there were other choices, but that's not what happened.

I pray you never need a accessible cabin

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Whoah, hang on, selfish-and-appalling folks. My read is that the poster got the last cabin available in the cheaper category, and that happened to be accesssible. I assume there are accessible cabins available in other categories. No harm no foul -- it's not rude or selfish to book the last cabin. Yes, it won't be available for someone who needs it,,,, because it's the last cabin! S/he did the right thing by booking it only when there was no other choice in that category. It'd be rude to do it when there were other choices, but that's not what happened.

Reread the post. You are wrong.

Reread the post. You are wrong.

Okay, what in the post made you think that there were non-accessible cabins available in the same category? If the other cabins were more expensive, it's because they were in a different category.

I pray you never need a accessible cabin

 

 

I am puzzled by your hostility. I absolutely think that people who need accessible cabins should have first preference… within a given category. "Because I want more space" is a lousy reason to book an accessible cabin. "Because there are no other cabins available in my desired category" is perfectly reasonable. Anyone who wants to to book next, whether they need accessibility features or not, is going to have to choose a different category.

We have a cabin which is configured to be used by someone with a handicap. We booked this suite as the other cabins which were not handicapped accessible were a higher cost. If someone has a need for our cabin will they upgrade us and give our original to them?

 

 

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Okay, what in the post made you think that there were non-accessible cabins available in the same category? If the other cabins were more expensive, it's because they were in a different category.

I think we are reading a different post. I see nothing about categories. I DO see, they booked a HC cabin because it was CHEAPER than the others suites. His question and concern is: Will I be "upgraded" if he is bumped.

I agree with you. Just posting what the OP stated.

Still in bad form. Handi-cap parking spaces are always closer to the front doors of a business & parking in them would easy as MOST others would just pass them by in consideration for those that need them.

Why do you think it was cheaper?

Not saying it's right.

They still booked a handicapped access cabin just to save some money - thus making it unavailable to one who really needed it. There is no way you can describe that transaction except to say that they were being selfish and lacking compassion.

 

DON

Maybe the solution to this problem, is that these cabins are not discounted. If they were more expensive, people wouldn't book them as regular staterooms. While I appreciate the needs of disabled passengers- these cabins are twice the size of a regular cabin- and should be priced accordingly.

Maybe the solution to this problem, is that these cabins are not discounted. If they were more expensive, people wouldn't book them as regular staterooms. While I appreciate the needs of disabled passengers- these cabins are twice the size of a regular cabin- and should be priced accordingly.

REALLY????? It is BIGGER to accommodate equipment. Wheelchairs, rolators, Scooters, walkers, in some cases a lot of medical equipment. Roll in showers and lower toilets, vanities, grab bars are needed. Your statement is probably the most illogical statement I have ever read. Pay MORE? That is discrimination. You want a HC person to pay more because they need more room? It is not their fault they are HC.

Ok- you are getting all those features and how is it discrimination? I don't follow that logic. You aren't getting a standard cabin. You are getting a larger, specially equipped one. No one is saying that you can't travel. That would be discrimination. If you have to pay more for a larger cabin to accommodate you- that seems reasonable. In fact, you aren't guaranteed a stateroom on any ship. If they run out of disabled cabins, then you can't go. My suggestion would prevent people who don't need them in the first place from booking them. I'm a single passenger and pay double for my cruises. That's life.

As of a year ago, I cannot sail if I don't have an accessible cabin. I like to have a balcony. There are very few balcony accessible cabins on the ships. I cannot ever take advantage of a balcony cabin guarantee when offered, or get the least expensive balcony offered. I can take a chance and try to book after final payment to save $$, but I take a very big risk that there will be no available accessible balconies available. If someone has booked a guarantee balcony and is given an accessible cabin because it is close to the sailing date, that is one thing. But actually booking one without needing the facilities of such a cabin is just plain wrong and selfish. If that is what has happened here, the OP should have received the special form from Celebrity as a previous poster noted, confirming why an accessible cabin is required.

On my last cruise, I noticed that someone on my roll call had my favourite accessible cabin. (also with the grab bars on the side that is best for me). This was months before sailing. I thought nothing of it, until I saw their post on the roll call asking if anyone wanted to join them on a day-long bicycle tour to outlying villages. I understand that people may have disabilities that are not visible.....so maybe someone can educate me on what accessible cabin facilities might be required by someone who could participate in this type of excursion?

Ok- you are getting all those features and how is it discrimination? I don't follow that logic. You aren't getting a standard cabin. You are getting a larger, specially equipped one. No one is saying that you can't travel. That would be discrimination. If you have to pay more for a larger cabin to accommodate you- that seems reasonable. In fact, you aren't guaranteed a stateroom on any ship. If they run out of disabled cabins, then you can't go. My suggestion would prevent people who don't need them in the first place from booking them.

I disagree entirely. Accessible cabins are there to permit those who need them to have the same experience (access!) as non-disabled people. They simply need more space to do so, and that shouldn't come with an extra charge. I really like this graphic:

http://img-9gag-fun.9cache.com/photo/ajAerM1_700b_v2.jpg

You are arguing for pic #1, equality -- everyone gets the same, regardless of need. #3 would be the best, but it's pretty hard to achieve on a cruise ship because space is so limited. So they go for #2, which allows equitable access for each type of cabin.

As far as I'm aware, these cabins are neither more expensive nor cheaper, which is exactly as it should be. That's why I conclude that if the accessible cabin was cheaper than the others, it's because it was the last one in that particular category. There's no other reason it would be cheaper.

Morally, no one should book an accessible cabin if they don't need it -- unless it's the last one, in which case it's irrelevant that a disabled person may need it more, because no one is going to be able to book that category of cabin. Disabled people will then have equal access to that particular category of cabin, which is to say, none.

Why do you think it was cheaper?

I asked to book a non handicapped cabin and was told none available in that category, only a higher category. I made it clear to travel agent that we are not handicapped. Will gladly give up it needed. Someone posted that Celebrity will ask me to complete a form about need.

Some have decided to judge me based on their own bias. I would never park in a parking space marked for handicapped as I wouldn't know when it is needed. In this case I expect the cruise line to tell me if the cabin is needed as they do check for need.

I think it's wonderful that the cruise lines have accessible cabins.