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Q&A with Pierfrancesco Vago, Chief Executive Officer ~ MSC Cruises ![]() Pierfrancesco Vago Chief Executive Officer Special Event: Mr. Vago was here this week; see what he had to say! Rules for Posting - Mr. Vago has finished answering questions; please feel free to begin discussion. Understand that Mr. Vago and staff may be monitoring these discussions, but due to the launch of their new ship will not be able to respond. This forum will remain "open" for about a month; at which time we will archive the forum for reference. Thank you all for your participation. Our Community Guidelines are in effect, please be respectful of our special guest and your fellow community members. |
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#1
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One of the privileges that Costa Gold Pearl members get is a preferential disembarkation for excursions. Could you consider something similar for MSC Black Card holders? On Costa ships there is a separate meeting place and time for Golds where tickets are checked and bus number adhesives passed out. Then the group is accompanied down to the exit for disembarkation well before the mass excursionists descend. This allows you to board the buses and get the better front seats. It's a very nice system with Costa and very much appreciated.
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Chuck To Do: 6/2013 - Costa Fortuna - Norway/Baltic Capitals (14) (Denmark/Norway/Germany/Sweden/Estonia/Russia) Done: 2/2013 - Costa Magica - East Med (12) (Italy/Greece/Israel/Turkey) 9/2012 - Costa Luminosa - Magic Europa (10) (Denmark/Germany/UK/France/Spain/Portugal/Italy) B2B: 9/2012 - Costa Luminosa - Verde Lime (5) (Italy/Spain/France) 6/2012 - MSC Magnifica - North Cape-Svalbard (15) (Germany/Denmark/Norway) 1/2012 - MSC Fantasia - West Med/Atlantic (11) (Italy/Spain/Madeira/Canary Is./Morocco) 10/2011 - Costa Atlantica - East Med (10) (Italy/Egypt/Cyprus/Turkey/Greece) 9/2011 - Costa Atlantica - Central Med & Black Sea (13) (Italy/Greece/Turkey/Ukraine/Romania) 5/2011 - MSC Melody - West Med/Atlantic (11) (Italy/Spain/Portugal/Morocco/France) 4/2011 - MSC Melody - East Med (11) (Italy/Greece/Cyprus/Lebanon) 2/2011 - Costa Romantica - Indian Ocean (14) (Mauritius/Seychelles/Madagascar/Reunion) 10/2010 - Costa Mediterranea - East-Central Med (11) (Greece/Cyprus/Egypt/Malta/Libya) 6/2010 - MSC Poesia - North Europe (14) (Germany/Norway/Iceland/Faroe & Shetland Is.) 3/2010 - Costa Marina - Atlantic Islands (14) (Spain/Morocco/Canary Is./Madeira/France) 1/2010 - MSC Splendida - East Med (11) (Italy/Greece/Israel/Egypt/Tunisia) 8/2009 - Costa Serena - East Med (7) (Greece/Turkey/Croatia/Italy) 4/2009 - Costa Concordia - East Med (11) (Greece/Turkey/Cyprus/Egypt/Italy) 1/2009 - Oberoi Philae - Nile River Cruise Luxor-Aswan (7) 12/2007 - Costa Europa - Savona-Dubai Repositioning (18) (Egypt/Suez/Jordan/Yemen/Oman) 5/2007 - MSC Opera - Norwegian Fiords (7) (Germany/Norway/Denmark) 6/1994 - MSC Monterey - East Med (12) (Egypt/Israel/Turkey/Greece/Italy) |
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#2
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MSC Cruises already offers preferential embarkation and disembarkation for its Black Card members, as well as preferential disembarkation at tender ports. However, we are currently not convinced of the benefits of preferential disembarkation for regular excursions. As excursions are available for all passengers, from those with MSC Club Cards to first time cruisers with MSC, disembarking MSC Black Card holders would simply mean that they would have to wait for longer in the bus. As guests are guaranteed a seat in the bus for each excursion, this seems unnecessary, particularly when you can wait on a state-of-the-art cruise ship!
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Pierfrancesco Vago Chief Executive Officer MSC Cruises |
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