Got Questions About MSC Meraviglia?

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west yorkshire
144 Posts
Joined May 2014
Hi Beamafar
I have completed web check in (or I thought I had) the web site says I have and can request my tickets.
I have clicked the button but now what? I was expecting the site to allow me to print off my tickets straight away or send them via email, but as yet nothing.
Also under my booking when I got to e tickets one of the sections states that I have not provided all mandatory passenger info. The self ticketing button is not illuminated, am I doing something wrong.
3,961 Posts
Joined Jan 2014
Originally posted by weloveamerica
Hi Beamafar
I have completed web check in (or I thought I had) the web site says I have and can request my tickets.
I have clicked the button but now what? I was expecting the site to allow me to print off my tickets straight away or send them via email, but as yet nothing.
Also under my booking when I got to e tickets one of the sections states that I have not provided all mandatory passenger info. The self ticketing button is not illuminated, am I doing something wrong.
I've only booked direct with MSC once and that was on our June cruise. I did the web check-in but still had to wait 'til we were 21 days out before they issued the tickets via email. That's with the UK office. We have a booking through a TA for a cruise in 3 weeks time. I did the online check-in at the time that the extra bonus points were announced. It says :

"Thank you for completing the web check-in. Please get in touch with your travel agent in order to get your e-tickets".


I never expect to receive tickets from a TA 'til 14 days before sailing so I have another week to wait before I should have them.

There seems to be a lot of problems on the MSC website. I tried on several occasions before to edit incorrect personal details before finally succeeding.


If you're concerned, you should contact them directly, either by email or phone and explain your situation.
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Bea
'Would I could set sail upon the water'.

PREVIOUSLY ON:

MSC Meraviglia June 2017 (YC)

MSC Fantasia Feb 2017
MSC Sinfonia Nov 2016 (b2b)
MSC Sinfonia Oct 2016
MSC Sinfonia Aug 2016
MSC Magnifica April 2016
Celebrity Millennium Jan 2016
MSC Divina Oct 2015 (TA)
MSC Divina Sep 2015 (YC)
MSC Preziosa Mar 2015 (TA)
MSC Fantasia Dec 2014
MSC Preziosa Aug 2014 (YC)
MSC Preziosa May 2014
MSC Splendida Feb 2014
MSC Splendida Feb 2013
MSC Splendida Feb 2012 (YC)
MSC Fantasia Nov 2011
Carnival Sensation Sept 2000
SOUTH WALES
3,510 Posts
Joined Aug 2010
Originally posted by Beamafar
What I was told was that the extra 100 points will be added after we cruise.

I didn't take our pics beforehand so can't answer, sorry.
Originally posted by weloveamerica
Hi Sorry to ask this question but we have never sailed msc before. When I have updated our info to do web check in is this enough for the extra 100 points, as it is saying on the document update your info for extra 100 points, have i done enough by filling in our web check in?
Also I have taken the web picture, will they take it again if they are not happy with it?
Thank you.
I was told the same thing when I inquired about the extra 100 points for updating our info

Pete
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268 nights at sea

pete at cruisingmates dot co dot uk


1961 HMTS Dunera UK to CYPRUS 23 nights
1962 Cyprus to Isreal and Egypt 5 nights
1991 Carnival Jubilee L.A. / Mexico (Total Eclipse Cruise) 7 nights
1998 Carnival Fascination Caribbean (Total Eclipse Cruise) 7 nights
1999 Airtours Sundream W. Med 7 nights
2000:Airtours Sundream Baltic 15 nights
2005 MSC Opera E. Med 7 nights
2007 MSC Lirica W. Med 7 nights
2008 MSC Orchestra W. Med 7 nights
2009 MSC Orchestra Caribbean 7 nights
2009 RCI Serenade OTS (JS) Alaska 7 nights
2009 MSC Musica E. Med 7 nights
2010:RCI Explorer OTS (GS) Caribbean 9 nights
2010 MSC Splendida W. Med 7 nights
2011 NCL Norwegian Dawn (Penthouse Suite) W. Caribbean 5 nights Back to Back
2011 NCL Norwegian Dawn (Penthouse Suite) S. Caribbean 9 nights Back to Back
2011 P&O Azura Norway 7 nights
2011 RCI Grandeur OTS (GS) W. Med 7 nights
2012 MSC Splendida W. Med 7 nights
2012 RCI Splendour OTS (GS) Repo Brazil to Spain 13 nights
2012 RCI Splendour OTS (GS) E. Med 7 nights
2012 MSC Divina E. Med 7 nights (YC)
2013 MSC Opera UK to Lisbon and back 10 nights
2013 MSC Sinfonia W. Med 7 nights (Yippee!! BLACK CARD after this;;-- GOT IT NOW!!!!!!)
2014 MSC Opera UK to Souh Africa Grand voyage 21 nights
2014 MSC Sinfonia E. Med. 11 nights
2016 MSC Orchestra Caribbean 14 nights B2B with
2016 MSC Orchestra Trans Atlantic 14 nights
2016 MSC Splendida Repo UK to Italy 7 nights



BOOKED

2017 MSC Meraviglia Western Med (YC) 7 nights

2018 MSC Seaview Western Med 7 nights

2018 MSC Magnifica Repo 9 nights







3,961 Posts
Joined Jan 2014
Originally posted by Skier52
I was told the same thing when I inquired about the extra 100 points for updating our info

Pete
The reason why I enquired, Pete, was because they added the extra 100 bonus points to DH's account immediately after I did the online check-in but not mine. How I know this is because I had only recently checked our points tally to ensure that the totals were correct after our June cruise. I checked back in after doing the online check-in and he had 100 points more!

This is what it says on the website:

BONUS POINTS: Starting from 28 July 2017, in addition to the points you earn for your cruise, you can also collect BONUS POINTS!
You will be rewarded with 100 BONUS POINTS if you join the MSC Voyagers Club before the cruise.
Existing MSC Voyagers Club Members, who have booked an upcoming cruise with MSC, who update or confirm their contact details before the cruise in the MSC Voyagers Club Area or through the Web Check-in form will be rewarded with 100 BONUS POINTS. Bonus point is not retroactive

No mention of when the points will be awarded.
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Bea
'Would I could set sail upon the water'.

PREVIOUSLY ON:

MSC Meraviglia June 2017 (YC)

MSC Fantasia Feb 2017
MSC Sinfonia Nov 2016 (b2b)
MSC Sinfonia Oct 2016
MSC Sinfonia Aug 2016
MSC Magnifica April 2016
Celebrity Millennium Jan 2016
MSC Divina Oct 2015 (TA)
MSC Divina Sep 2015 (YC)
MSC Preziosa Mar 2015 (TA)
MSC Fantasia Dec 2014
MSC Preziosa Aug 2014 (YC)
MSC Preziosa May 2014
MSC Splendida Feb 2014
MSC Splendida Feb 2013
MSC Splendida Feb 2012 (YC)
MSC Fantasia Nov 2011
Carnival Sensation Sept 2000
3 Posts
Joined Sep 2017
Originally posted by Skier52
According to the sign posted on board which I took
Thank you so much for that! I can't find anywhere on the " enhance your cruise" portion of the MSC website where I can add an unlimited drinks package. I only see beer or soda Etc. I guess we'll have to just wait till we get on board to take care of it
3,961 Posts
Joined Jan 2014
Originally posted by Jody424
Thank you so much for that! I can't find anywhere on the " enhance your cruise" portion of the MSC website where I can add an unlimited drinks package. I only see beer or soda Etc. I guess we'll have to just wait till we get on board to take care of it
Either contact MSC (if you booked directly) or your TA and have them add the package to your booking to avoid paying the 15% service charge which is added when you book onboard.
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Bea
'Would I could set sail upon the water'.

PREVIOUSLY ON:

MSC Meraviglia June 2017 (YC)

MSC Fantasia Feb 2017
MSC Sinfonia Nov 2016 (b2b)
MSC Sinfonia Oct 2016
MSC Sinfonia Aug 2016
MSC Magnifica April 2016
Celebrity Millennium Jan 2016
MSC Divina Oct 2015 (TA)
MSC Divina Sep 2015 (YC)
MSC Preziosa Mar 2015 (TA)
MSC Fantasia Dec 2014
MSC Preziosa Aug 2014 (YC)
MSC Preziosa May 2014
MSC Splendida Feb 2014
MSC Splendida Feb 2013
MSC Splendida Feb 2012 (YC)
MSC Fantasia Nov 2011
Carnival Sensation Sept 2000