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I was surprised last night to be contacted by Adam Goldstein !!!!!!!!!
I have been working with a UK guest relations officer at the RCCL booking office who has been great. I wanted to give great feedback to her manager but she said they weren't allowed to give out managers details.
I therefore e mailed Adam Goldstein and Michael Bayley telling them about her WOW service and asking them to thank her on my behalf.
I received a call directly from Adam Goldstein to thank me - things like this keep you loyal to such as great cruise line !