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Hello Edie:

1. We have a Computer University at Sea and we can't fix the web page and mobile platforms, why not?

2. When will WiFi/Internet be part of All Inclusive?

Thank you,

Howard

There are a lot of IT capable members on Cruise Critic. Where can they sign up to help out and beta test the revised new Crystal website?

Hello Edie:

 

1. We have a Computer University at Sea and we can't fix the web page and mobile platforms, why not?

 

2. When will WiFi/Internet be part of All Inclusive?

 

Thank you,

Howard

Dear Howard,

The website is a top priority of ours. It’s being integrated into our reservations systems and various online programs, thus the enhancements need to be made in coordination with each other for the website to run at full capacity.

We have received favorable responses in expanding complimentary internet service to all guests which includes one free hour per guest, per day for Deluxe Stateroom and Penthouse guests, and 90 minutes for Penthouse Suite. We feel this service is of great value for guests who want to enjoy their vacation while using Wi-Fi intermittingly. At this time, there are no plans to include unlimited Wi-Fi.

There are a lot of IT capable members on Cruise Critic. Where can they sign up to help out and beta test the revised new Crystal website?

Dear TER777,

Thank you for the offer to assist with the new Crystal website. We are conducting regularly scheduled testing and evaluations ourselves.

During this ongoing process, we have identified areas of where adjustments need to be made. Some have been expedited and others require additional time that we did not anticipate. As mentioned in my previous reply - with the website being integrated into our new reservations systems and various online programs, all the enhancements need to be made in coordination with each other for the website to run at full capacity.