NCL CAS Tier Elevation Question/Potential Cruise Discounts

Hoping someone can help me out with this one. As I read it, all points you earned before March 31 and March 31 are zeroed out come April 1st.

My question -- is this also true for calling CAS and seeing if you get a discount on a cruise? Last year we gambled more than we ever have, and lost several thousand dollars on one cruise, which to us, is a lot! (We have never been serious gamblers). I took some comfort in knowing that we may have at least gambled ourselves to sweet, sweet cruise discounts. But Now that I read this zeroing out on April 1st thing, I wonder if that's true.

When you call CAS to book, do they look at your past gaming history, or do they just start everyone off at zero until proven otherwise, as in no one gets a discount if they call to book on April 1st.

TIA for any info you have to share.

Hoping someone can help me out with this one. As I read it, all points you earned before March 31 and March 31 are zeroed out come April 1st.

 

My question -- is this also true for calling CAS and seeing if you get a discount on a cruise? Last year we gambled more than we ever have, and lost several thousand dollars on one cruise, which to us, is a lot! (We have never been serious gamblers). I took some comfort in knowing that we may have at least gambled ourselves to sweet, sweet cruise discounts. But Now that I read this zeroing out on April 1st thing, I wonder if that's true.

 

When you call CAS to book, do they look at your past gaming history, or do they just start everyone off at zero until proven otherwise, as in no one gets a discount if they call to book on April 1st.

 

TIA for any info you have to share.

They can look back at your casino play for any cruise you were on The April 1st thing is just a time frame which your points expire to be applied toward the reward card that you receive. I have taken more then a dozen cruises through the casino, where my points had expired after April 1st

Hoping someone can help me out with this one. As I read it, all points you earned before March 31 and March 31 are zeroed out come April 1st.

 

My question -- is this also true for calling CAS and seeing if you get a discount on a cruise? Last year we gambled more than we ever have, and lost several thousand dollars on one cruise, which to us, is a lot! (We have never been serious gamblers). I took some comfort in knowing that we may have at least gambled ourselves to sweet, sweet cruise discounts. But Now that I read this zeroing out on April 1st thing, I wonder if that's true.

 

When you call CAS to book, do they look at your past gaming history, or do they just start everyone off at zero until proven otherwise, as in no one gets a discount if they call to book on April 1st.

 

TIA for any info you have to share.

Points earned from April 1, 2016 through March 31, 2017 are valid for tier elevations/comps from April 1, 2017 through March 31, 2018. Every year on April 1st points reset for the following year's comps. Hope this makes sense.

Thanks for the replies, much appreciated!

We gambled a lot (for us) on our last cruise in November, 2016 -- so now, as of April 1 , 2017, they will be looking at our behavior from the last evaluation period? So, next month, when we go to the ship casino to get a card, we may have "tiered up" to the next level based on our gaming activity of the previous year? Am I understanding that correctly? (Hope so -- that could be good news for us!).

Thanks for the replies, much appreciated!

 

We gambled a lot (for us) on our last cruise in November, 2016 -- so now, as of April 1 , 2017, they will be looking at our behavior from the last evaluation period? So, next month, when we go to the ship casino to get a card, we may have "tiered up" to the next level based on our gaming activity of the previous year? Am I understanding that correctly? (Hope so -- that could be good news for us!).

Call CAS and see what they may be able to offer you. If booked through them your players card will be in your cabin along with a letter letting you know what amenities you are entitled to.

That is a great idea, but I have already booked this upcoming cruise through an online TA.

Do you think it's still worth a call to them, or is that only if I were to book with them? I guess I could call to at least find out if we have tiered up based on last year's play.

Thanks for the helpful replies :)

That is a great idea, but I have already booked this upcoming cruise through an online TA.

Do you think it's still worth a call to them, or is that only if I were to book with them? I guess I could call to at least find out if we have tiered up based on last year's play.

 

Thanks for the helpful replies :)

I don't have personal experience with this but have heard you can transfer from your TA to CAS. It's like transferring from one TA to another TA. May be a cancellation and re-book (?) Give them a call and see what they can do. Then you can weigh your options.

So,,, let's separate the CAS tier level/points from getting a room through CAS.

NCL runs a casino player's club like all land-based casinos. Based on your play from April-to-April, you achieve a tier level that is good for the following 1 year period. Based on that tier level, you get on board benefits. https://www.ncl.com/why-cruise-norwegian/casino-cruise/players-club

CAS will also offer you room comps and discounts based on your theoretical losses on the cruise. They evaluate your play, how much you play, and most importantly how long you play in the casino. You could be a top tier player in the player's club, but if your last [few] cruises have had limited play, you may not be offered a comp'ed room.

with regard to booking through CAS, if you book through the casino, you will get priority boarding (first on the ship after the Havens guests), and a free drinks card for the casino bar.