Question: Gifts from TA

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#2
29,714 Posts
Joined Sep 2003
Bottle of wine.

First pics of the undocking of the Jewel of the Seas:
http://community.webshots.com/album/125049819TVWuuS

Jewel of the Seas left Meyerwerft Shipyard
See Photos of River Ems passage
http://community.webshots.com/album/131001309cIkOdH
Jewel of the Seas - 05/28/04 Scandinavia / Russia / Baltic


Jewel of the Seas - 09/28/04 Canada / New England



09/2003 - Legend of the Seas Hawaii
06/2003 - Norwegian Dawn Florida and Bahamas
2002 - MS Columbus - Cruise to nowhere
2001 - Grandeur of the Seas Mediterranean and Transatlantic
2000 - Splendour of the Seas Transatlantic
2000 - Viking Star on the Danube River
1999 - Vision of the Seas Panamacanal cruise
1998 - Vision of the Seas Transatlantic
1997 - Crystal Symphonie to Mexican Riviera
1996 - Delta Queen on the Mississippi
1995 - Legend of the Seas to Alaska
#5
Yorba Linda, CA
5,948 Posts
Joined Feb 2004
once got a bottle of wine. once got a bouquet of flowers. also i've received nice scrapbooks when i got home. thats about it...

wish i got limo service!

jstducky!
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...til 9/04 - Jewel of the Seas - Canada / New England

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...til 7/04 - Zuiderdam - Western Caribbean

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7/03 - Zaandam - Alaska
4/03 - Norweigan Star - Hawaii
7/96 - Noordam - Alaska
7/96 - Golden Princess - Alaska
8/95 - Jubilee - Mexican Riviera

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#6
Stafford, VA, USA
448 Posts
Joined Sep 2003
Wine for dinner two night, RCCL robe, dinner certificate for Morton Steakhouse and a fruit basket. I have no complaints from Atlas Travel.


Can't wait to celebrate my 50th Birthday
#7
404 Posts
Joined Aug 2003
A bottle of non alcoholic bubbly, and chocolate covered strawberries for our anniversay cruise. But, hope she didn't pay much for them, not the best quality (unripe strawberries, cheap chocolate, carbonated apple juice basically) on Rhapsody. I'm sure she did though judging from the prices I saw in their gift brochures. Hopefully, they give the TA's a price break!
#8
Upstate NY
12,054 Posts
Joined May 2000
Got a gift my very first cruise, a local TA. Found out right after that if you get a gift, you paid too much for your cruise.


Tropical 9/91
Ecstasy 9/93
Monarch 9/95
Sensation 9/96
Grandeur 9/97
Inspiration 9/98
Enchantment 9/99
Grandeur 9/00
Explorer 3/01
Grand 9/01.........Review!!
Victory 9/02........Review!!
Navigator 3/03....Review!!
Adventure 9/03....Review!!
Voyager 9/04
Email....[email protected]
#9
Yorba Linda, CA
5,948 Posts
Joined Feb 2004
cruisinfanatic... i know what you mean there. as mentioned above, i have gotten gifts in the past from TA's. but the past 2 cruises i have been on, I have booked through the travel service of a major wholesale warehouse and we once asked why it was that we didn't get any gifts, and they told us the exact same thing, that if we wanted gifts, they could get us gifts, but it would cost us. basically saying that the reason their prices are so cheap are because they are basically no frills!

jstducky!
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...til 9/04 - Jewel of the Seas - Canada / New England

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...til 7/04 - Zuiderdam - Western Caribbean

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7/03 - Zaandam - Alaska
4/03 - Norweigan Star - Hawaii
7/96 - Noordam - Alaska
7/96 - Golden Princess - Alaska
8/95 - Jubilee - Mexican Riviera

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#10
Weeki Wachee, FL
8,382 Posts
Joined Dec 2000
Roundtrip limo from our house to airport on our back to back RCI Hawaii cruise.

Also, wine and truffles in our cabin for Crystal Panama Canal.


Both from our AAA agent.

Radiance to Alaska

Jewel of the Seas


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#11
Land O Lakes, FL
1,269 Posts
Joined May 2003
Nothin...so I hope that means I've received good deals. I order and send to my cabin...a surprise for my family each cruise.


My first balcony on the Serenade - 4/16/05!!!

RCCL Majesty of the Seas - April 2004
Carnival Inspiration - June 2003
RCCL Monarch of the Seas - July 2002

#12
Houston TX
3,536 Posts
Joined Aug 2002
I send my cruisers goodie boxes or bags with things like lanyards, coconut cups, champagne bubbles, picture frame, leis, highlighters, key chains, etc.. just fun tropical cruisey stuff. If we are doing a special pre night, like a party or dinner the night before I send them all invitations and then if we do a party on board I do the same thing. I also put together a booklet with all the info on the ports we are going to visit and a day by day itinerary and what to expect on board each day. I include a page with the name, phone, address, email and cabin numbers of all in the group. Just something for a keepsake.


Voyager of the Seas!



Voyager 10/04
Rhapsody 10/02 03/02 1/02 11/01
Elation 10/99
Grandeur 09/97
#14
36 Posts
Joined Jan 2004
i send my clients a gift regardless if there trip is a $10,000 booking or a $100 booking. it has nothing to do with over charging for the price of the trip but everything to do with trying to make the client have a great trip and hopefully remember me next time he has a $100 or $10,000 to spend. i also send them bonvoyage cards , welcome home cards, call them a couple days before their trip to see if there is anything i can do for them (even something as silly as going to pick up their dry cleaning for their trip) cuz i know pre holiday can be very stressful, send them birthday and x mas cards. for some of us TA's unlike some of you might think it's not always about the almighty buck! its all about helping them to have a great trip and hopefully to use me again next holiday
#15
Phoenix, AZ
11,968 Posts
Joined Sep 2003
<BLOCKQUOTE class="ip-ubbcode-quote"><font size="-1">quote:</font><HR>Originally posted by canuckcruiser68:
i send my clients a gift regardless if there trip is a $10,000 booking or a $100 booking. it has nothing to do with over charging for the price of the trip but everything to do with trying to make the client have a great trip and hopefully remember me next time he has a $100 or $10,000 to spend. i also send them bonvoyage cards , welcome home cards, call them a couple days before their trip to see if there is anything i can do for them (even something as silly as going to pick up their dry cleaning for their trip) cuz i know pre holiday can be very stressful, send them birthday and x mas cards. for some of us TA's unlike some of you might think it's not always about the almighty buck! its all about helping them to have a great trip and hopefully to use me again next holiday<HR></BLOCKQUOTE>

Now THAT'S customer service!! I bet your clients appreciate you


Navigator of the Seas 6/26/04


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#16
Florida
73 Posts
Joined Aug 2001
<BLOCKQUOTE class="ip-ubbcode-quote"><font size="-1">quote:</font><HR>Originally posted by canuckcruiser68:
i send my clients a gift regardless if there trip is a $10,000 booking or a $100 booking. it has nothing to do with over charging for the price of the trip but everything to do with trying to make the client have a great trip and hopefully remember me next time he has a $100 or $10,000 to spend. i also send them bonvoyage cards , welcome home cards, call them a couple days before their trip to see if there is anything i can do for them (even something as silly as going to pick up their dry cleaning for their trip) cuz i know pre holiday can be very stressful, send them birthday and x mas cards. for some of us TA's unlike some of you might think it's not always about the almighty buck! its all about helping them to have a great trip and hopefully to use me again next holiday<HR></BLOCKQUOTE>


HERE, HERE! I whole heartedly agree. I practice the same thing at my agency! I bet online agencies don't put that much time & effort in caring about their clients as that!

Christina
#17
n/a Posts
Joined
Good Morning,

Wish more agents were like you. Haven't found any in the past few years.

Last agent I worked with booked my flights on completely different dates from my cruise. (Don't know how she managed to do that.) I had to plead my case directly to the airline to get them to make the appropriate changes and not pay the change fee. (TA Manager/owner was no help whatsoever.)

Also, after booking 5 cabins with her on one cruise, and spending close to $18,000.00 with her, we did not get any type of gift.

People in the Travel Industry need to remember that first and foremost, it's "Service, service, service!" That's what people want and are willing to pay for. With the advent of the internet and people making more arrangements on their own, TA's need to keep this in mind.

Keep up the good work!

Have a great day!

Leigh
#18
Wisconsin
479 Posts
Joined Aug 2003
The best thing my TA did for me was work around my schedule. She met me at a restaurant where I was eating dinner to set up the details of my last cruise and then came to my house to deliver all our documents. She called several times before the cruise to see if we needed anything. Then, right before we left for our last cruise she dropped off waterproof neck caddies that will fit the cruise id card, a charge card, and a few extras and a foldable carry-on bag that she said she knew I would need for all the things I would buy! (She was right because I used the bag on the way home). When we got home, she called right away to make sure everything went OK. For Christmas she sent us a card and a pewter ornament of a cruise ship. What really impressed me was when people on board our cruise were comparing what they paid, we had gotten a really good deal from her on top of everything else she did! Needless to say, I called her to book this cruise and she is again going out of her way to meet my needs and schedule. Of course, I have given her name out to several friends and co-workers because of it!
#19
Swedesboro, NJ
612 Posts
Joined Sep 2003
My favorite gift from my TA was a silver photo album engraved with the name of the ship and the sail date. It was a very thoughtful gesture.


UNTIL I SET SAIL ON THE JEWEL OF THE SEAS

#20
KS, USA
46 Posts
Joined May 2002
Hmmmm

I think I should look for a new travel agent ...

December 15 Adventure of The Seas!!!


Rhapsody of the Seas


Rhapsody BIRTHDAY CRUISE - Happy Birthday To Me!