Paying folio charges in home currency

Welcome to Cruise Critic! If you'd like to participate on our forums by joining in the conversation, please Register Now! Be sure to visit our FAMOUS Roll Call forums, where you can meet other cruisers sailing with you and share a tour or shore excursion and SAVE MONEY!

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
All times are GMT -4.
The time now is 09:08 AM.
#1
Australia
82 Posts
Joined Aug 2012
When I booked my cruise I specified I wanted to pay my onboard charges in my home currency. It seems Princess has rejigged the Cruise Personalizer because it's flicked back to USD and I can't change it. I rang Princess and the man said "Just log onto the Cruise Personalizer and change it". If only I could. Is anyone having the same problem?


Sent from my iPhone using Tapatalk
Expand Signature
Collapse Signature
Dawn Princess, Tasmania, Jan 2017; Sun Princess, Around Australia, Oct - Nov 2016; Crown Princess, California, April 2014; Crown Princess, South America, February 2014; Sea Princess, Around Australia & NZ, 2012; Sea Princess, New Zealand, 2011; Sun Princess, Sydney-Tahiti-Sydney, 2008; Mikhail Sholokov, Sydney-Tahiti-Sydney, 1992



#2
Middle of the Sahara Desert
11,398 Posts
Joined Aug 2006
Originally posted by Princess Jane
When I booked my cruise I specified I wanted to pay my onboard charges in my home currency. It seems Princess has rejigged the Cruise Personalizer because it's flicked back to USD and I can't change it. I rang Princess and the man said "Just log onto the Cruise Personalizer and change it". If only I could. Is anyone having the same problem?



Sent from my iPhone using Tapatalk
I don't think you can change except if the cruise is in Europe. They can bill your credit card to your home currency at the end of the cruise thru a third party provider . I found it was cheaper to let my CC to do the conversion from USD.
Expand Signature
Collapse Signature
Past
#3
10,410 Posts
Joined Apr 2008
Princess uses HORRID conversion rates. Unless you have a credit card with really high fees you are better off letting your bank do the conversion.

Originally posted by Princess Jane
When I booked my cruise I specified I wanted to pay my onboard charges in my home currency. It seems Princess has rejigged the Cruise Personalizer because it's flicked back to USD and I can't change it. I rang Princess and the man said "Just log onto the Cruise Personalizer and change it". If only I could. Is anyone having the same problem?


Sent from my iPhone using Tapatalk
Expand Signature
Collapse Signature
Just Land trips booked for now.... I KNOW!
#4
Arizona
3,025 Posts
Joined Sep 2010
I completely agree with Loonbeam.

Basic cards typically charge about 3% for foreign currency conversion but there are a few with no charge at all.

It is likely out of CC policy to specifically identify them but with you being in Oz, the ones I list might not be available to you anyway. It shouldn't be too hard to web-search for cards with no conversion fees.

I know of ONE which is available here in the US for no charge which is a CAPITAL idea. Others I know of are associated with major HHotel chains. While the hotel cards typically charge a fee, we found the savings from no foreign currency charges more than offset the fee. The bonus is you often get some freebies like a couple of hotel nights and bonus points on the hotel's program.
Expand Signature
Collapse Signature



Emerald Princess - B2B Norway and Grand Mediterranean - 2016
Ocean Princess Final Voyage - Grand South America 2016; Golden Princess - Mexican Riviera - 2015
Royal Princess - Eastern Caribbean - 2014; Ruby Princess - Canada and Colonial America - 2014;
Ocean Princess - Singapore to Dover around Africa - 2014; Dawn Princess - Australia, Indonesia and New Zealand - 2013
Sapphire Princess - Los Angeles, Hawaii, Samoa, Tahiti, Los Angeles - 2012; Golden Princess - RT from Seattle to Alaska - 2012
Diamond Princess - Singapore to YVR 2012; Emerald Princess - Caribbean 2010-2011
Coral Princess - FLL - YVR plus Alaska RT 2010; Star Princess - South America and Antarctica 2009
Costa Classica - Genoa to Venice 2008; Costa Fortuna - Caribbean 2008
Costa Atlantica - Eastern Med 2006; Norwegian Dream - Baltic 2004
Norwegian Dream - Miami to Rome 2003; Norwegian Wind - HNL to YVR 2002
Norwegian Wind - Caribbean 2001; Celebrity Zenith - Caribbean 1996
Norwegian Windward (now the Wind) - So Cal Coastal 1993; Carnival Jubilee - Mexican Riviera
Carnival Festivale - Eastern Caribbean 1988
#5
Aliso Viejo, CA
41,671 Posts
Joined Jul 2001
As said, the Princess exchange rates are ridiculous. You really don't want Princess to do the conversion and are far better off with your folio in US$.
Expand Signature
Collapse Signature
-- Pam Email (to be my friend on Facebook, email me. ) PLEASE identify yourself with your Cruise Critic name.



Boston. Strong.

* Me ziplining across Victoria Falls: https://plus.google.com/photos/10147...83463276981969
* Safari photos: https://picasaweb.google.com/1014740...eat=directlink

Upcoming:
Island Princess -- 19-day Partial Panama Canal 11/16/16
Ruby Princess -- 6-day Wine Country Coastal 4/29/17
Emerald Princess -- 12-day round-trip LA <> Alaska 4/27/18
#6
League City, TX
39,273 Posts
Joined Sep 2005
For this cruise, all charges onboard will be in US $.

You will have the option of:
a) Paying in cash with US $
b) Paying in your own currency but using (as others have posted) a very bad (for you) conversion rate.
c) Charging to your credit card in US $ with your bank doing the currency conversion with a conversion charge of 0% to 3% depending on your credit card.
d) Charging to your credit card in your own currency with Princess using (as others have posted) a very bad (for you) conversion rate plus a 3% charge for the convenience of doing this.

If you are using a credit card, the boarding pass for the "owner" of the credit card should ask which method you wish to use.

How bad is the conversion rate Princess uses? Based on what I have seen with the onboard currency exchange machines, it is about 8% over what the exchange rate actually is. This means option (d) above could cost you about 11% more than it should.
#7
U.K.
1,830 Posts
Joined Jun 2009
Don't try and change it back! Never let a cruise line do the conversion, you will always pay more than you would if you let your card provider do it. You will be much better off paying in USD.
#8
10,410 Posts
Joined Apr 2008
BTW to my knowledge its Okay to mention fee free credit cards just not provide links. That said, I have no idea what the options are for Australia, but I do know they exist.
Expand Signature
Collapse Signature
Just Land trips booked for now.... I KNOW!
#9
Arizona
3,025 Posts
Joined Sep 2010
Originally posted by Loonbeam
BTW to my knowledge its Okay to mention fee free credit cards just not provide links.
Good to know, thanks.
Expand Signature
Collapse Signature



Emerald Princess - B2B Norway and Grand Mediterranean - 2016
Ocean Princess Final Voyage - Grand South America 2016; Golden Princess - Mexican Riviera - 2015
Royal Princess - Eastern Caribbean - 2014; Ruby Princess - Canada and Colonial America - 2014;
Ocean Princess - Singapore to Dover around Africa - 2014; Dawn Princess - Australia, Indonesia and New Zealand - 2013
Sapphire Princess - Los Angeles, Hawaii, Samoa, Tahiti, Los Angeles - 2012; Golden Princess - RT from Seattle to Alaska - 2012
Diamond Princess - Singapore to YVR 2012; Emerald Princess - Caribbean 2010-2011
Coral Princess - FLL - YVR plus Alaska RT 2010; Star Princess - South America and Antarctica 2009
Costa Classica - Genoa to Venice 2008; Costa Fortuna - Caribbean 2008
Costa Atlantica - Eastern Med 2006; Norwegian Dream - Baltic 2004
Norwegian Dream - Miami to Rome 2003; Norwegian Wind - HNL to YVR 2002
Norwegian Wind - Caribbean 2001; Celebrity Zenith - Caribbean 1996
Norwegian Windward (now the Wind) - So Cal Coastal 1993; Carnival Jubilee - Mexican Riviera
Carnival Festivale - Eastern Caribbean 1988