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Q&A with Pierfrancesco Vago, Chief Executive Officer ~ MSC Cruises


Pierfrancesco Vago
Chief Executive Officer



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  #1  
Old March 14th, 2013, 07:50 AM
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Capricruiser Capricruiser is online now
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Default Preferential disembarkation for Black Card members on excursions

One of the privileges that Costa Gold Pearl members get is a preferential disembarkation for excursions. Could you consider something similar for MSC Black Card holders? On Costa ships there is a separate meeting place and time for Golds where tickets are checked and bus number adhesives passed out. Then the group is accompanied down to the exit for disembarkation well before the mass excursionists descend. This allows you to board the buses and get the better front seats. It's a very nice system with Costa and very much appreciated.
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Old March 19th, 2013, 10:27 AM
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Pierfrancesco Vago Pierfrancesco Vago is offline
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MSC Cruises already offers preferential embarkation and disembarkation for its Black Card members, as well as preferential disembarkation at tender ports. However, we are currently not convinced of the benefits of preferential disembarkation for regular excursions. As excursions are available for all passengers, from those with MSC Club Cards to first time cruisers with MSC, disembarking MSC Black Card holders would simply mean that they would have to wait for longer in the bus. As guests are guaranteed a seat in the bus for each excursion, this seems unnecessary, particularly when you can wait on a state-of-the-art cruise ship!
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