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Q&A with Pierfrancesco Vago, Chief Executive Officer ~ MSC Cruises

Pierfrancesco Vago
Chief Executive Officer

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Old March 14th, 2013, 07:50 AM
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Capricruiser Capricruiser is online now
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Join Date: Nov 2007
Location: Rome, Italy
Posts: 2,392
Default Preferential disembarkation for Black Card members on excursions

One of the privileges that Costa Gold Pearl members get is a preferential disembarkation for excursions. Could you consider something similar for MSC Black Card holders? On Costa ships there is a separate meeting place and time for Golds where tickets are checked and bus number adhesives passed out. Then the group is accompanied down to the exit for disembarkation well before the mass excursionists descend. This allows you to board the buses and get the better front seats. It's a very nice system with Costa and very much appreciated.
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6/2014 - MSC Magnifica - Norwegian Fiords/North Cape (11) Germany/Norway/Holland)
11/2014 - Costa neoRomantica - Ancient Mediterranean (11) (Italy/Greece/Turkey/Malta)


3/2014 - MSC Sinfonia - Capetown-Civitavecchia (19) (S. Africa/Namibia/Senegal/Canary Is./Morocco/Corsica/Italy)
9/2013 - Costa Pacifica - Aegean Costa Club Cruise (13) (Italy/Greece/Turkey)
2/2013 - Costa Magica - East Med (12) (Italy/Greece/Israel/Turkey)

9/2012 - Costa Luminosa - Magic Europa (10) (Denmark/Germany/UK/France/Spain/Portugal/Italy) B2B:
9/2012 - Costa Luminosa - Verde Lime (5) (Italy/Spain/France)
6/2012 - MSC Magnifica - North Cape-Svalbard (15) (Germany/Denmark/Norway)
1/2012 - MSC Fantasia - West Med/Atlantic (11) (Italy/Spain/Madeira/Canary Is./Morocco)
10/2011 - Costa Atlantica - East Med (10) (Italy/Egypt/Cyprus/Turkey/Greece)
9/2011 - Costa Atlantica - Central Med & Black Sea (13) (Italy/Greece/Turkey/Ukraine/Romania)
5/2011 - MSC Melody - West Med/Atlantic (11) (Italy/Spain/Portugal/Morocco/France)
4/2011 - MSC Melody - East Med (11) (Italy/Greece/Cyprus/Lebanon)
2/2011 - Costa Romantica - Indian Ocean (14) (Mauritius/Seychelles/Madagascar/Reunion)
10/2010 - Costa Mediterranea - East-Central Med (11) (Greece/Cyprus/Egypt/Malta/Libya)
6/2010 - MSC Poesia - North Europe (14) (Germany/Norway/Iceland/Faroe & Shetland Is.)
3/2010 - Costa Marina - Atlantic Islands (14) (Spain/Morocco/Canary Is./Madeira/France)
1/2010 - MSC Splendida - East Med (11) (Italy/Greece/Israel/Egypt/Tunisia)
8/2009 - Costa Serena - East Med (7) (Greece/Turkey/Croatia/Italy)

4/2009 - Costa Concordia - East Med (11) (Greece/Turkey/Cyprus/Egypt/Italy)
1/2009 - Oberoi Philae - Nile River Cruise Luxor-Aswan (7)
12/2007 - Costa Europa - Savona-Dubai Repositioning (18) (Egypt/Suez/Jordan/Yemen/Oman)
5/2007 - MSC Opera - Norwegian Fiords (7) (Germany/Norway/Denmark)
6/1994 - MSC Monterey - East Med (12) (Egypt/Israel/Turkey/Greece/Italy)

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Old March 19th, 2013, 10:27 AM
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Pierfrancesco Vago Pierfrancesco Vago is offline
Chief Executive Officer ~ MSC Cruises
Join Date: Mar 2013
Posts: 33

MSC Cruises already offers preferential embarkation and disembarkation for its Black Card members, as well as preferential disembarkation at tender ports. However, we are currently not convinced of the benefits of preferential disembarkation for regular excursions. As excursions are available for all passengers, from those with MSC Club Cards to first time cruisers with MSC, disembarking MSC Black Card holders would simply mean that they would have to wait for longer in the bus. As guests are guaranteed a seat in the bus for each excursion, this seems unnecessary, particularly when you can wait on a state-of-the-art cruise ship!
Pierfrancesco Vago
Chief Executive Officer
MSC Cruises



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