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Hi Tattoo! Thanks for this information. Let's hope for the best and keep watching. ATN's site is updating - they cancelled a flight yesterday and another today but placed pax on other flights, which is good news. http://www.airtahitinui-usa.com/comp...disruption.asp
Last edited by AnglerGirl; May 22nd, 2010 at 10:04 PM.
Reason: Add Link to ATN site
I feel terrible for Mariah. I wonder if she was able to make other arrangements to get out to the ship. This appears to be a general strike affecting the airport. Yikes. FYI Spirit Airlines is also set to strike at 12:01 AM tomorrow. Tis the season?
June 11, 2010
Air Tahiti Nui regrets to announce that there will not be a flight today from Los Angeles to Tahiti. We are not able to provide an update as to when the next flight will depart. The reason for this is that the civic servant workers at the airport in Tahiti remain on strike and we have no indication from them as to when they will return to work. Accordingly, we cannot advise of when our next flight may depart. For passengers originating from Los Angeles to Paris, this aircraft is stranded on the ground in Tahiti. Accordingly, until the strike is lifted, we are not able to advise our next flight to CDG. Please do not proceed to the airport counter. We apologize for this situation, which is as frustrating for us as it is to you. As Tahiti is 3 hours behind the Los Angeles time zone, there is a remote possibility that the strike could be settled in the afternoon in Tahiti, which would be early evening tonight in Los Angeles. Accordingly, we ask that you continue to monitor our website or contact our reservations office from 4:00PM onwards. If we are not able to have service departing this evening, we hope the strike will be lifted tomorrow and we hope that we can depart by mid day tomorrow. Again, we apologize for this inconvenience and thank you for your understanding. Air Tahiti Nui - North America
Well I'm just heartbroken. SO far, one flight is definetely cancelled and mine is not cancelled yet. They just cancelled both today but said check back after 6 or so. Paul Gaugain is simply saying it is out of their hands (I'm sure it is) and haven't offered any alterntives....
Shipped my kid to CA, took off work and am packed.... No one joined me on roll call so hopefully I am one of the few.... . thanks for your positive thoughts..
MY EARLIER POST misspoke...it isn't the airlines. thanks for the intel angler...
Last edited by mariah27; June 11th, 2010 at 06:56 PM.
Here is an updated situation on Air Tahiti Nui’s flights:
PPT-LAX - Friday June 11:
TN02 & TN08 – CANCELLED
LAX-PPT - Saturday June 12:
TN07 - CANCELLED
TN01 - CANCELLED
There is a possibility that Air Tahiti Nui will be able to operate a flight at approximately 12:55pm on Saturday, June 12th LAX-PPT. We hope to have an update at about 9:00AM PDT, Saturday morning. Please monitor this website or call our reservations at 1-877-824-4846.
LAX - CDG - Saturday, June 12th
TN07 - 12:30 PM departure – CANCELLED
For Paris bound passengers, please do not come to the airport. At such time that the CDG flights resume, ATN will contact you with updated flight information.
Air Tahiti Nui apologizes for these delays, which is beyond the airlines control due to the civic servant strike in Tahiti.
Just back in Phoenix from two days of utter heck trying to figure out what to do!! PG said fly from phx to la in case they would get one flight out at 1 pm. We did, got to the airport and got in line..many people showing up at the airline were shocked and amazed when they walked up and saw that all flights were cancelled. Some TN personnel told us that EVEN IF there was a 1 pm flight, people from the four flights cancelled before us would be sent out and it was UNLIKELY we would get out 24-48 hours after the strike was lifted. Later other TN personnel said we should wait a few hours and see if the strike was resolved. They handed out sheets of paper saying they weren't liable, they weren't accomodating hotel rooms, we should go back to our hotels and watch the web site. Then the web site said MAYBE at 1145 pm flight. ... PG told us they would put us up at hotel room and then said they wouldn't. THey would NOT agree to just rebook us at a later trip this summer. They said if the flight left at midnight, they would figure out a way to get us out to the boat even if we missed a day or two (ignoring the fact that TN people said they'd send out the prior cancelled flight people before us.
PG people at the airport were nice but just as clueless and at TN's mercy. The TN people actually became rude.... PG people said they'd call us back and didn't. PG emergency line said they were clueless. MY TA was nowhere to be found. I just think PG should have had a plan and conveyed it. SOme said the PG ship actually couldn't even dock and was hanging out in Moorea or somewhere waiting for the port to open.
That's my tale of woe for my first cruise ever, the trip of a lifetime... not what I had been dreaming of for 8 months....
Mariah, I am so sorry for your trouble! What a nightmare! The most difficult thing seems to be ATN and PG are (as you so eloquently said) CLUELESS!!!!! Its been a few days now, they should have been able to get creative minds together to deal with this situation! NOT give contradictory info, and it sounds like both corporate entities are trying to make sure they do as little as possible to accommodate you.
I can't believe PG said they would not allow you to rebook!!!!!!!!
I am very PO'd at your treatment - particularly at PG! My time at the ticket counter comes two weeks from yesterday - the 26th - and even if the strike is settled and the airport is back to normal, hearing your story is making me very, very mad at these corporations. What happened to customer service????? Especially in these trying circumstances???
Let us know if there is any positive end to this story......
Sending good thoughts your way
__________________ South Seas Sue Oct. 2011 - Regent Navigator, Fall Foilage June 2010 - Paul Gauguin June 2009 - Silversea Shadow, Alaska Dec 2007 - Paul Gauguin June 2006 - Oceania, Carribean June 2005 - Paul Gauguin Dec 2004 - Silversea Whisper, Carribean May 2002 - Silversea Whisper, Mediterranean June 2000 - Paul Gauguin
I'm scheduled to go on the June 19th sailing Not sure what is going to happen. I'm going to call PG today and see what my options are. I would love to hear updates from the June 12th sailing to see what PG has communicated with them. So sad......this is our 10 year anniversary trip that we have been planning (in our mind) for 10 years!
Are those who booked air through PG getting a different result? I believe Air France (?) flies to FP and there are probably other indirect routes to get there. Isn't PG obligated to get you to the ship (if they can) if flights they booked for you are cancelled?
We did book our airfare through PG! The entire airport was shut down due to the firefighter's strike so NO airline (Hawaiian flies there) could get in or OUT. I can't feel too sorry for those souls stuck on the boat for an extra two or three days but I know people have personal circumstances that may cause that to be a hardship.
We had honeymooner's at the airport with us and one couple, it was their 40th wedding anniversary..another had flown out from New Jersey....No one had called to tell them of the strike. I wouldn't have known except for this board. The PG reps at the airport couldn't tell us whether or not PG would rebook us or not, whether they would pay for the room we had to get to wait until the next day... We were told that if a flight went out the next morning and they could get us to the ship for a shorter cruise they would consider that a done deal.
I just wanted PG to communicate with ATN, recognize that we wouldn't get out for AT LEAST 24-48 hours and tell us what our options were, even if we didn't like it. A) you can rebook with no penalties B) you can take a shorter cruise if the strike is lifted C) tough toenails, this is what trip insurance covers or ANYTHING>>>>>
Now they are offering to rebook without penalties (big woop) but it doesn't cover the airfare we incurred to get to LA, my daughter's airfare to stay with family this week, hotel and meal stayover in LA... time off work.... etc.
Sorry to whine so much. I notice ATN has not cancelled todays flights yet. I just hope and pray all of this is a bad dream for those of you on June 19 or 26......
Mariah - what a mess! So sorry for your disappointment.
We are scheduled to depart on June 19th - and I just learned of this strike this morning. Yikes. Thank you for post your experiences - I hope that things do work out for you in some fashion. My husband's response was - doesn't it just figure, the deal of a lifetime, and foiled by a stike.
As for myself, forewarned is forearmed for those of us on the next week's cruise. At least we will know what to look out for. Imagine arriving in LAX and having such a surprise.
What happened to the closing June 5th cruisers lately?
The strike that is afflicting French Polynesia is a General Strike and not one specific to ATN. Most civil servants and Public Administrations are on strike. Some firemen at the airport refuse to respond to requisition orders which means that International Air Traffic (all airlines, not only ATN) is suspended. Apparently about 3500 travellers are now stranded.