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Old January 5th, 2013, 09:44 AM
pbrady's Avatar
pbrady pbrady is offline
Cool Cruiser
Join Date: Jan 2003
Location: Michigan
Posts: 503
Default Luggage tags??

I just returned from a cruise and had no issue ordering my luggage tags on-line weeks before we left. Now, for the past week, I cannot find the link for our February cruise. We are 6 weeks out, I did not think that was too early - am I wrong? Have they moved it?
We have some in the group that do not like to wait till they are at the dock. Any help or info is greatly appreciated.
Counting the days - -
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Old January 5th, 2013, 09:58 AM
2flacruisers's Avatar
2flacruisers 2flacruisers is offline
Cool Cruiser
Join Date: Dec 2011
Location: FL
Posts: 236

I had no problem ordering tags for Feb. Cruise once documents were ready...I checked me and DH in and ordered tags...
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Old January 5th, 2013, 10:09 AM
Boiler Fan Boiler Fan is offline
Cool Cruiser
Join Date: Aug 2009
Location: Michigan
Posts: 84
Default Have you done the online check-in?

I ordered our luggage tags for our Feb. 10 Silhouette cruise last week. The button was there to click on to order them after I completed the online check-in. Maybe you have to do that first. Anyone know?
Celebrity Summit - Alaska - 2007
Celebrity Millenium - Eastern Caribbean - 2008
Celebrity Eclipse - Western Caribbean - 2011
Celebrity Eclipse - Eastern Caribbean - 2012
Celebrity Silhouette - Western Caribbean - 2013
Celebrity Silhouette - Western Caribbean - 2014
Celebrity Reflection - Eastern Caribbean - 2015

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Old January 5th, 2013, 11:06 AM
Phxazzcruisers Phxazzcruisers is offline
Blue Ribbon Cruiser
Join Date: Dec 2008
Location: Phoenix, Arizona
Posts: 4,152

you definately have to complete your on-line check in before the button appears to order luggage tags
So fortunate to have these upcoming Cruises:

12/2016 Azamara Quest

So fortunate to have been on these past Cruises & Great Memories:

05/2016 Celebrity Infinity
12/2015 Celebrity Eclipse
7/2015 Celebrity Silhouette
4/2015 Azamara Quest B2B
3/2015 Azamara Quest
12/2014 Celebrity Summit
8/2014 Azamara Quest B2B
8/2014 Azamara Quest
6/2014 Celebrity Infinity
2/2014 Azamara Quest
12/2013 Celebrity Reflection
10/2013 Celebrity Summit
6/2013 Azamara Quest B2B2B
5/2013 Azamara Quest B2B
5/2013 Azamara Quest
4/2013 Celebrity Century
1/2013 Celebrity Equinox
8/2012 Azamara Quest B2B
7/2012 Azamara Quest
6/2012 Celebrity Millennium
2/2012 Celebrity Millennium
7/2011 Celebrity Constellation
1/2011 Azamara Quest
7/2010 Azamara Journey
6/2010 Celebrity Xpedition
12/2009 Celebrity Century
8/2009 Celebrity Equinox
7/2009 Celebrity Infinity
4/2009 Brilliance of the Seas
12/2008 Celebrity Solstice
8/2008 Celebrity Galaxy
2/2008 Azamara Journey
12/2007 Celebrity Millennium
6/2007 Celebrity Millennium
12/2006 Celebrity Infinity
8/2006 Celebrity Century
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Old January 5th, 2013, 11:25 AM
Christine Frances's Avatar
Christine Frances Christine Frances is offline
5,000+ Club
Join Date: Oct 2007
Location: Bear Mountain, Victoria, BC
Posts: 5,415

Once you have been notified that your E-Docs are ready then the button should appear.

Sent from my iPad using Tapatalk HD
270 days @ sea

Oct 8/16 - 14 nt Silhouette Western Med
Feb 25/17 - 17 nt Radiance OTS - Australia/New Zealand
Oct 11/17 - 12 nt Vision OTS - Canada/New England
Apr 7/18 - 15 nt Connie - Best of India & Sri Lanka
Apr 22/18 - 15 nt Connie - Arabian Sea & Sue\ Canal

I have no "Cruise Control". The darn things just keep booking themselves!
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Old January 6th, 2013, 02:50 PM
pbrady's Avatar
pbrady pbrady is offline
Cool Cruiser
Join Date: Jan 2003
Location: Michigan
Posts: 503

Crazy - I logged into Celebrity today and clicked on the check-in link and there was the link to order luggage tags - I know it wasn't there all week. I did not have to check-in to order the tags, the link for them is right at the beginning.
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Old January 7th, 2013, 03:42 PM
ginnyks's Avatar
ginnyks ginnyks is online now
Cool Cruiser
Join Date: Sep 2010
Location: Phila suburbs
Posts: 90

Glad that we are not the only ones with this problem! We will be cruising Feb 9th on the Eclipse and although we filled out the on-line check-in weeks ago, (last week I rechecked it and everything appeared to be in order) nothing ever appeared in the drop down list under Manage Reservation pertaining to luggage tags. This will be our 7th cruise with Celebrity and never had to wail so long for the tag request to appear on their website. The only difference is this time is we are flying using Choice Air..could that be holding up the process?? Our TA was most unhelpful and basically said that we must just be patient. I guess why worry if we must get the tags at the dock.
Ginny K S
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Old January 8th, 2013, 01:31 PM
ginnyks's Avatar
ginnyks ginnyks is online now
Cool Cruiser
Join Date: Sep 2010
Location: Phila suburbs
Posts: 90

FYI--I ended up calling a Captain's Club rep and she looked into my lack of documentation and luggage tag request notification for our upcoming 9 Feb cruise. It ended up being a 'glitch' caused by our Choice Air booking--"someone did something wrong "

I suggest that if you are a member of the Captain's Club and have issues that neither your TA or an unwilling Celebrity customer service rep wants to tackle, call a Captain's Club rep..number is found on the website.

Within 3 hours we were able to request luggage tags and print out documents. I was told that usually it is 45 days prior to sailing that passengers are notified that documentation is ready.
Ginny K S
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