Email for NCL CEO?

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#2
New York, NY
21,021 Posts
Joined Aug 2003
the ncl protocol for email [email protected]...

his name is Kevin Sheehan

so it would be
[email protected]
#4
Upstate Beautiful South Carolina
4,072 Posts
Joined Jun 2007
Originally posted by rio123
Tried that email and got a non deliverable reply anyone else have a clue?
I just called NCL and asked about Mr. Sheehan's email address. I was then directed to call the customer relations dept. That lady said she doesn't have it, but that to contact him, she said to write to the main offices at

7665 Corporate Center Drive
Miami, FL 33126

I asked if there was a phone number to reach him, and she gave me the main office number.

305-436-4000
#6
136 Posts
Joined Dec 2006
Thanks for the help I will just send a letter and prefer to keep the issue private until I get a reply from corporate.
#7
Arkansas
30,162 Posts
Joined Feb 2002
Just to let you know< I did write him a letter about 3 months ago, and guess what? I never got a response..I wasn't particularly happy. I have written to NCL on several occassions, sometimes with complaints, sometimes questions and often praising someone or the entire company, I would say hearing back has been about 50/50.

Nita
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#8
379 Posts
Joined Feb 2009
Originally posted by newmexicoNita
Just to let you know< I did write him a letter about 3 months ago, and guess what? I never got a response..I wasn't particularly happy. I have written to NCL on several occassions, sometimes with complaints, sometimes questions and often praising someone or the entire company, I would say hearing back has been about 50/50.

Nita
Thats a great way to conduct a buisness!!!!, you would think you would get a reply
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#9
New York, NY
21,021 Posts
Joined Aug 2003
Originally posted by smeyer418
the ncl protocol for email [email protected]...

his name is Kevin Sheehan

so it would be
[email protected]

try [email protected]
#11
Palm Coast, Fl
2,400 Posts
Joined Mar 2006
I have contacted both Mr Sheehan and Colin Veitch in the past and received a direct response from one, and a call from the office, from the other. One was due to me being upset, the other to offer my positive impression.

Al
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Cruise ships: NCL--Norway, Sky. Pearl, Jewel, Dawn, Star. Carnival--Miracle, Glory, Celebration, Liberty, Elation. HAL--Veendam, Volendam, Statendam. Celebrity--Century
#12
Arkansas
30,162 Posts
Joined Feb 2002
Originally posted by Ladder55
Thats a great way to conduct a buisness!!!!, you would think you would get a reply
Hey, I agree, now wander over to the Princess board, they are bitching about the same thing. If i have one big complaint about NCL it is communication..

Nita
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#13
379 Posts
Joined Feb 2009
Originally posted by newmexicoNita
Hey, I agree, now wander over to the Princess board, they are bitching about the same thing. If i have one big complaint about NCL it is communication..

Nita
Did you email, hand write and call?
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#15
New Jersey
2,952 Posts
Joined Nov 2007
It [email protected], I used it in December and received a call back the next day from his executive assistant.

Nita I'm very suprised you did not get a response. My DH wrote a letter 2 weeks ago after we got back from our Pearl Jan 25th-Feb 1st cruise. It wasnt a complaint letter in fact overwhelmingly positive I just made a few suggestions and was expecting nothing. Today we received a response with a little something for our trouble. I was actually really suprised because like I said I didnt want or expect anything. But hey never look a gift horse in the mouth I am thankful for their generousity
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That is honor, and there are way too many people in this country today, who no longer understand that fact..

[email protected]



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#16
Arkansas
30,162 Posts
Joined Feb 2002
Originally posted by Ladder55
Did you email, hand write and call?
email and hand wrote, mostly hand wrote..

Nita
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#17
Arkansas
30,162 Posts
Joined Feb 2002
Originally posted by tiggerfan616
It [email protected], I used it in December and received a call back the next day from his executive assistant.

Nita I'm very suprised you did not get a response. My DH wrote a letter 2 weeks ago after we got back from our Pearl Jan 25th-Feb 1st cruise. It wasnt a complaint letter in fact overwhelmingly positive I just made a few suggestions and was expecting nothing. Today we received a response with a little something for our trouble. I was actually really suprised because like I said I didnt want or expect anything. But hey never look a gift horse in the mouth I am thankful for their generousity
and I was surprised. There have been three times I can think of, all within the past couple of years. One, I can sorta understand; it was a combination of my mistake and thiers. Had they responded they may have had to admit fault and we all know that can lead to a law suit, as if I would sue..I don't think so. The last time I was really disappointed. I expected at least a letter saying, sorry, there is nothing we can do..As I said, I really think, sometimes NCL falls down when it comes to communication...

NIta
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Commodore 1984, Costa 1985, RCL 1987, Chandris 1989, NCL 1989, Commodore, 1991, NCL 1997, Carnival 1997, Carnival 1998,NCL 1998, NCL 1999, RCL 2000, RCL 2000,HAL 2001, NCL 2002,NCL 2003, Celebrity 2003, NCL 2004, NCL 2005, Celebrity 2005.NCL 2006, Celebrity 2006, HAL 2006, NCL 2007.Princess, 2008. NCL 2008, RCI 2008,Princess 2009, NCL 2009. NCL 2010, NCL 2011, Princess 2011, NCL 2012, NCL 2013, NCL again 2013, Princess 2014, NCL 2014, again 2014, 2015; about 2 do another NCL.