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  #1  
Old March 7th, 2013, 09:13 PM
CRUISING FROM SC CRUISING FROM SC is offline
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Join Date: Nov 2009
Posts: 45
Default Fantasy Rainforest

Does anyone know about booking the Rainforest?

Here is my post to Disney and there response.


Original Message Follows:
------------------------

Yesterday I called to reserve a week for the Rainforest on our upcoming
Fantasy cruise. This was the 3rd time I've called regarding this. The
first time I was told I could do a week, but didn't have my credit card
#, next time I called I was told to wait until I was onboard. Then after
reading on the DIS board and Cruise Critic that there was confusion
about if the weeklong package sold out I decided to call back. While
the Cast member I reached was very polite she didn't know much about the
Rainforest either. She ended up booking my husband and me 7 individual
days. My concern is if that will give me the same perks (Priority use
and body scrubs) as purchasing it as a week package. There seems to be a
lot of confusion on the part of Disney as to what exactly the process
is. Can it be purchased in advance as a week package? Are there a
limited number of slots? We know our sailing is sold out therefore
wanted to book in advance so as not to miss out. I would appreciate it
if someone would look into this and get back to me. Thank you!!!!



3/6/13

Dear Ann,

Thank you for your email.

I sincerely regret the disappointment you have expressed.

Tropical Rainforest:

Experience the benefits of steam, heat and water therapy combined with
the power of aromatherapy to relax the mind. Excellent before or after a
body massage or water treatment. Multi-day passes may be purchased once
onboard.

If you would like to cancel the Rainforest dates you have reservered and
book the multi day passes onboard, please contact us at 407-566-7000 or
800-939-2784, Monday - Friday 8:00am to 10:00pm or Saturday - Sunday
9:00am - 8:00pm (ET). Our Cruise Vacation Agents will be happy to assist
you.

Ann, I hope this information has been helpful. If you require further
assistance in planning your visit, please feel free to contact us.

We look forward to sailing again with you and Alan!

Have a Magical Day!

Kaylee
Email Communications Agent
Disney Cruise Line
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  #2  
Old March 7th, 2013, 09:34 PM
robhawk robhawk is offline
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Join Date: Dec 2006
Location: Hudson Massachusetts
Posts: 240
Default

We booked our weeklong couple's pass on board. I wouldn't worry about getting it once you gotten on the ship! We loved the scrubs!

Any other questions about the rainforest just ask.
__________________
Rob

Disney Fantasy 2/15 Eastern
Disney Dream 2/14 Bahamas
Disney Fantasy 2/13 Western
NCL Dream 2/07 Western
Disney Magic 2/04 Western
Disney Magic 2/03 Western
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  #3  
Old March 7th, 2013, 09:42 PM
CRUISING FROM SC CRUISING FROM SC is offline
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Join Date: Nov 2009
Posts: 45
Default

Do you think it sells out or are there a limited number of reservations?
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  #4  
Old March 7th, 2013, 09:57 PM
robhawk robhawk is offline
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Join Date: Dec 2006
Location: Hudson Massachusetts
Posts: 240
Default

Quote:
Originally Posted by CRUISING FROM SC View Post
Do you think it sells out or are there a limited number of reservations?
Never heard of it selling out. They say they limit the amount of one day passes but never heard of them selling out either.
We used it at least once a day, sometimes twice!
__________________
Rob

Disney Fantasy 2/15 Eastern
Disney Dream 2/14 Bahamas
Disney Fantasy 2/13 Western
NCL Dream 2/07 Western
Disney Magic 2/04 Western
Disney Magic 2/03 Western
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