RCCL Guest Relations Fax Number or Email

Hi Guys - does anyone have RCCL Guest Relations Fax Number or Email Address? I'd love to send them a letter complimenting everyone on the VOS on our last sailing.

Best,

Joanna

Letters should be sent to:

Corporate Guest Relations

1050 Caribbean Way

Miami, FL 33132

(800) 256-6649

Letters should be sent to:

Corporate Guest Relations

1050 Caribbean Way

Miami, FL 33132

 

(800) 256-6649

Thanks!!!

Thanks!!!

If like in my case, I received a form letter saying in essence..."TOUGH".

(I complained when we were booted down a few pegs in the amount of credits to be able to be in the Diamond Lounge.)

Good luck Joanna. :rolleyes:

If like in my case, I received a form letter saying in essence..."TOUGH".

(I complained when we were booted down a few pegs in the amount of credits to be able to be in the Diamond Lounge.)

 

Good luck Joanna. :rolleyes:

OP is contacting them to compliment them, not complain.....

Hi Guys - does anyone have RCCL Guest Relations Fax Number or Email Address? I'd love to send them a letter complimenting everyone on the VOS on our last sailing.

 

Best,

Joanna

What is "VOS"?

What is "VOS"?

It could be Voyager Of The Seas or Vision OTS - looking at OP's sig block I suggest the latter.

We always send letters with compliments after returning home. It's an extra way to give credit to the wonderful people that make my vacation so special!

Hi Guys - does anyone have RCCL Guest Relations Fax Number or Email Address? I'd love to send them a letter complimenting everyone on the VOS on our last sailing.

 

Best,

Joanna

You can send your email to agoldstein@rccl.com Mr. Goldstein really appreciates letters complimenting staff and crew. Sending an email will get his attention much quicker than snail mail.

You can send your email to agoldstein@rccl.com Mr. Goldstein really appreciates letters complimenting staff and crew. Sending an email will get his attention much quicker than snail mail.

Thanks! I just emailed him as well. Yes, it was on the Vision of the Seas, it really was the best RCCL cruise we've ever been on - the service is fantastic.

Thanks! I just emailed him as well. Yes, it was on the Vision of the Seas, it really was the best RCCL cruise we've ever been on - the service is fantastic.

You're welcome. We are leaving next Wednesday for a b2b beginning June 1, so we appreciate the first hand information.

Thanks! I just emailed him as well. Yes, it was on the Vision of the Seas, it really was the best RCCL cruise we've ever been on - the service is fantastic.

I have to agree with that! The service and staff and officers on Vision were really incredible. One of the nicest we have been on. :D:):D

Just thought I would update everyone after I emailed Adam Goldstein - I received a response about 10 minutes later, saying something along the lines of "Thank you for the great letter and for sailing with us...", which I would have expected, and it doesn't matter to me if it was him or someone on his staff.

What I didn't expect was that the next morning (today), I received a "Thank You" email from Bojana, the Suite Coordinator/Guest Departure Officer, i.e. the Concierge for non-CL ships, and one of the individuals I praised in my email.

It meant a lot to me that RCCL shared the positive feedback with at least those that were mentioned in the note, and I was happy that she knew that her excellent service was known by the "higher ups."

You're welcome. We are leaving next Wednesday for a b2b beginning June 1, so we appreciate the first hand information.

How exciting! If you're interested, below is the link to my review.

http://messages.cruisecritic.com/showthread.php?p=38431150

Just thought I would update everyone after I emailed Adam Goldstein - I received a response about 10 minutes later, saying something along the lines of "Thank you for the great letter and for sailing with us...", which I would have expected, and it doesn't matter to me if it was him or someone on his staff.

 

What I didn't expect was that the next morning (today), I received a "Thank You" email from Bojana, the Suite Coordinator/Guest Departure Officer, i.e. the Concierge for non-CL ships, and one of the individuals I praised in my email.

 

It meant a lot to me that RCCL shared the positive feedback with at least those that were mentioned in the note, and I was happy that she knew that her excellent service was known by the "higher ups."

Sending an email like you did, whether it be positive or negative, will have a faster impact on the staff and crew than writing it on your comment card.

How exciting! If you're interested, below is the link to my review.

 

http://messages.cruisecritic.com/showthread.php?p=38431150

Thanks so much for the link.

Guest relations :

https://secure.royalcaribbean.com/customersupport/contactUsOnline.do?ref=postcmnt

Guest relations :

https://secure.royalcaribbean.com/customersupport/contactUsOnline.do?ref=postcmnt

Sending an email to the link I provided will get results quicker than using the link you have provided.