How Long To Wait??

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#1
Toronto, Ontario, Canada
3,648 Posts
Joined Apr 2004
How long should a passenger wait until they start bugging their TA because their docs haven't arrived yet?

Alison
MS Zuiderdam
03/04 Eastern Caribbean
07/04 Western Caribbean
03/05 Eastern Caribbean

 MS Zuiderdam


2005 March Break Zuiderdam Cruise

#2
AZ
4,102 Posts
Joined Jun 2002
My TA tells me that the standard for delivery of docs was ~ 30 days prior to sailing and that has been our past experience. However, she now tells me that now 2-3 weeks ahead is not uncommon. For our Zuiderdam cruise just completed, we received our docs exactly 3 weeks prior to departure. If you are under 3 weeks, I would ask your TA to do some expeditious checking with HAL if he/she has not already.

Holiday 7/96
Fantasy 6/98
Elation 7/02
Zuiderdam 6/04
#3
Toronto, Ontario, Canada
3,648 Posts
Joined Apr 2004
Thanks for your advice. On my last Z cruise the docs were in my hands long before now. Was starting to get a bit nervous.

Alison
MS Zuiderdam
03/04 Eastern Caribbean
07/04 Western Caribbean
03/05 Eastern Caribbean

 MS Zuiderdam


2005 March Break Zuiderdam Cruise

#5
Toronto, Ontario, Canada
3,648 Posts
Joined Apr 2004
Four more days to go I guess.

Alison
MS Zuiderdam
03/04 Eastern Caribbean
07/04 Western Caribbean
03/05 Eastern Caribbean

 MS Zuiderdam


2005 March Break Zuiderdam Cruise

#7
106,653 Posts
Joined Jul 2001
Documents

You didn't mention if HAL is arranging your air, or if you made your own air plans, or if you live near the pier.

If HAL is making the air arrangements, sometimes they don't get the e-tickets from the airline until about 30 days from date of flying.

#9
Toronto, Ontario, Canada
3,648 Posts
Joined Apr 2004
KK - I booked my own air for this trip.

tonyrobin - Wow must have been a slow day at the HAL Seattle office.

kruise54aol.com - trying to remain calm but with 24 days to go, I just can't wait to get onboard that ship again!

Alison
MS Zuiderdam
03/04 Eastern Caribbean
07/04 Western Caribbean
03/05 Eastern Caribbean

 MS Zuiderdam


2005 March Break Zuiderdam Cruise

#10
61 Posts
Joined Dec 2002
i also booked my own airfare and will be doing what your doing now my final payment is in and now i have the countdown to di but its okay it makes me feel like the cruise is close each day happy cruising to you
#11
Valley Center, California USA
460 Posts
Joined Dec 2001
I would give your TA a call. We are sailing on the Zuiderdam on 7/24 and I have already received my docs. We did book our own airfare also and I had to pay up front for my cruise as I booked a special rate in May.
#12
Toronto, Ontario, Canada
3,648 Posts
Joined Apr 2004
When is your next cruise kruise54aol.com?

I'm planning on paying my TA a visit on Friday if I don't hear from her beforehand.

Alison
MS Zuiderdam
03/04 Eastern Caribbean
07/04 Western Caribbean
03/05 Eastern Caribbean

 MS Zuiderdam


2005 March Break Zuiderdam Cruise
#13
61 Posts
Joined Dec 2002
my next cruise is sept 19 sttendam from vancouver to vancouver can hardly wait i have been to alaska numerous times so this time i am relaxing and enjoying the ship, i can't wait and counting the days till then.
#14
Toronto, Ontario, Canada
3,648 Posts
Joined Apr 2004
Sounds like it will be a great cruise. Enjoy!

Alison
MS Zuiderdam
03/04 Eastern Caribbean
07/04 Western Caribbean
03/05 Eastern Caribbean

 MS Zuiderdam


2005 March Break Zuiderdam Cruise

#15
West Central OH
3,401 Posts
Joined Oct 2000
Have always received our cruise docs at least a month before the cruise, whether or not we booked HAL air. I would definitely get in touch with the TA and ask where your tix are.

*--Re-living our last cruise makes the wait for the next one bearable--*
#16
Toronto, Ontario, Canada
3,648 Posts
Joined Apr 2004
I was in there after work today and still nothing. The TA I do business with on a regular basis had left for the day so I will try again on Friday. This is making me worry a bit.

Alison
MS Zuiderdam
03/04 Eastern Caribbean
07/04 Western Caribbean
03/05 Eastern Caribbean

 MS Zuiderdam


2005 March Break Zuiderdam Cruise
#17
Yorba Linda, CA
5,948 Posts
Joined Feb 2004
alison:

i am actually on your sailing of the "z"

i got my cruise docs in the mail about 1 month ago. but then again i booked directly through HAL's special accounts dept because i "won" this as a free cruise, so that could by why i got them so quickly.

i have a friend on the same sailing as well, but she has yet to receive her documents either. her TA told her that they get the docs 3 weeks before sailing and they mail them out when they get them so that she should expect them to arrive about 2 weeks before sailing.

hope that helps!

jstducky!
-----------------

...til 9/04 - Jewel of the Seas - Canada / New England

====================================

...til 7/04 - Zuiderdam - Western Caribbean

=====================================
7/03 - Zaandam - Alaska
4/03 - Norweigan Star - Hawaii
7/96 - Noordam - Alaska
7/96 - Golden Princess - Alaska
8/94 - Jubilee - Mexican Riviera

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#19
Toronto, Ontario, Canada
3,648 Posts
Joined Apr 2004
ducky - I am trying to stay calm.....really I am.....REALLY!!!!

Julie - call me paranoid but I would probably fly all the way down there and HAL would tell me that they have never heard of me before.

Alison
MS Zuiderdam
03/04 Eastern Caribbean
07/04 Western Caribbean
03/05 Eastern Caribbean

&nbsp;MS Zuiderdam


2005 March Break Zuiderdam Cruise

#20
Toronto, Ontario, Canada
3,648 Posts
Joined Apr 2004
ducky - I'm trying to be calm, really I am.....REALLY!!!

Julie - I am beginning to get a bit paranoid about the whole thing...I'd probably get down to Ft Lauderdale and HAL would tell me that they have no knowledge of my booking.

Alison
MS Zuiderdam
03/04 Eastern Caribbean
07/04 Western Caribbean
03/05 Eastern Caribbean

&nbsp;MS Zuiderdam


2005 March Break Zuiderdam Cruise