BBMacLaird Posted September 9, 2017 #1 Share Posted September 9, 2017 RESERVATION SYSTEMS TEMPORARILY UNAVAILABLE - starting 9/10/17 Due to Hurricane Irma’s planned impact, our reservation systems are being temporarily shut down from 12am (midnight) EST Sunday, September 10, to 12pm (Noon) EST Monday, September 11. This will impact making a booking online or via our call center, and other services such as online check-in and booking shore excursions. This planned hibernation is to protect our systems. We are sorry for any inconvenience. Our teams are working hard to ensure that any possible pause in service is as short as possible. Thank you for your understanding. Link to comment Share on other sites More sharing options...
Going Coastal Posted September 9, 2017 #2 Share Posted September 9, 2017 RESERVATION SYSTEMS TEMPORARILY UNAVAILABLE - starting 9/10/17 Due to Hurricane Irma’s planned impact, our reservation systems are being temporarily shut down from 12am (midnight) EST Sunday, September 10, to 12pm (Noon) EST Monday, September 11. This will impact making a booking online or via our call center, and other services such as online check-in and booking shore excursions. This planned hibernation is to protect our systems. We are sorry for any inconvenience. Our teams are working hard to ensure that any possible pause in service is as short as possible. Thank you for your understanding. Thanks for posting this. I had just received a notice from Azamara that my online documents were ready. I will wait till next week to access them. Good luck to you all in the storm. Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
BBMacLaird Posted September 9, 2017 Author #3 Share Posted September 9, 2017 Thanks for posting this. I had just received a notice from Azamara that my online documents were ready. I will wait till next week to access them. Good luck to you all in the storm. Sent from my iPhone using Forums Hi Coastal, You have until midnight tonight if you want to access them today. Thank you for the good luck wishes. Link to comment Share on other sites More sharing options...
Going Coastal Posted September 9, 2017 #4 Share Posted September 9, 2017 Hi Coastal, You have until midnight tonight if you want to access them today. Thank you for the good luck wishes. Thank you again. Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
AllisonJames Posted September 9, 2017 #5 Share Posted September 9, 2017 To all our friends at Azamara HQ -- Stay safe! Link to comment Share on other sites More sharing options...
tango9 Posted September 9, 2017 #6 Share Posted September 9, 2017 yes, they need to keep safe. Bonnie, I have a question about this I went to Azamara website to complete a form for the referral program . I referred someone new to Azamara and they booked six days ago. I only have seven days post booking day to complete the form. Do you know if the form actually went through or if it did will it be dated to show that I completed the form in the required time frame? Link to comment Share on other sites More sharing options...
tango9 Posted September 9, 2017 #7 Share Posted September 9, 2017 yes. stay safe So today is Saturday September 9th and the Azamara website states that the reservation system is down as of today. I just went to it Link to comment Share on other sites More sharing options...
tango9 Posted September 9, 2017 #8 Share Posted September 9, 2017 opps, I think I am moving too fast. The website does state that it is working today and will be down tomorrow Link to comment Share on other sites More sharing options...
BBMacLaird Posted September 9, 2017 Author #9 Share Posted September 9, 2017 yes, they need to keep safe.Bonnie, I have a question about this I went to Azamara website to complete a form for the referral program . I referred someone new to Azamara and they booked six days ago. I only have seven days post booking day to complete the form. Do you know if the form actually went through or if it did will it be dated to show that I completed the form in the required time frame? Were you able to find confirmation that you completed the form? If not, I'm sure you'll get an extension. Link to comment Share on other sites More sharing options...
BBMacLaird Posted September 10, 2017 Author #10 Share Posted September 10, 2017 Good news! It looks like our systems will stay up! Link to comment Share on other sites More sharing options...
Rare uktog Posted September 10, 2017 #11 Share Posted September 10, 2017 Good news! It looks like our systems will stay up! Well done to the IT Contingency Planners! Link to comment Share on other sites More sharing options...
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