Posted May 12th, 2013, 10:29 AM
Firstly re. Gratuities/service charge. I am clear that they are now automatically added. Can anyone tell me if NCL provide envelopes and vouchers to hand out to staff at the end of the cruise so that they know you have paid auto added tips?
This seems to be being phased out by most cruise lines. I used to like it because without it I always think that crew who have served you throughout your cruise won't know if you removed them, particularly if you decide to give them a little extra - they might think the little extra is all you are giving them.
My second question relates to Jewel Class ships. We are due to depart soon on Jade and I wonder if they do afternoon scones and jam anywhere on board?
The only staff that's not included in the daily service charges is the kids club staff, butler and concierge. Not everyone onboard utilizes their services. I went to the guest services desk to get envelopes for the butler and concierge.
I don't understand why people insist on removing the service charge bc they came in direct contact with a staff member that felt they didn't do a good job. That money goes to so many other people who work hard and don't get to interact with passengers and have someone say "thank you for your service"...The people preparing your food in the kitchen, the person washing your clean towels and sheets, the bartender who is making your drink so the waiter can bring it to you so you don't have to get up. All the behind the scenes people deserve the money also. Please people, don't remove the daily service charges. A lot of people are working hard for months away from their families so you can enjoy and have a great vacation.
NCL Jewel 2/1/13 2 Night CTN
NCL Jewel 2/17/13 Aft Penthouse Suite
NCL Breakaway 8/25/13 Haven Spa Suite 40th Bday
NCL Gem 11/15/13 1 Night CTN
NCL Gem 1/10/14 1 Night CTN
NCL Getaway 1/27/14 1 Day Tour of the Ship