Should C&A change the way status is earned?

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#1
San Diego County, CA, USA
2,764 Posts
Joined Mar 2001
I was just thinking about the C&A program and how my three three night cruises and my one seven night cruises have put me on the brink of "diamond" status. I've also heard others mention that they often take the short cruises to upgrade their status. As a result, I was wondering if the cruise lines should base loyalty status on the number of nights cruised. It be like the airlines using miles for frequent flier status rather than flight segments.

Just curious as to what others thought about this. I suppose it could also be done on a dollar spent system, room category, etc.

I'm not advocating the change, but I was curious why they do it the way they do as there is no distinction between someone who reaches diamond status cruising 35 or more nights (assuming 7 night or longer cruises), versus someone who has cruised less than half that (15 nights if they were all three nighters).

KLC
UPCOMING CRUISES:
---------------------
MONARCH OF THE SEAS (04/04)

PRIDE OF ???????-HAWAII (01/05)


PREVIOUS CRUISES
-------------------------
RCI's Monarch of the Seas (01/04)
Star Princess (6/03)
RCI's Rhapsody of the Seas (4/01)
Carnival's Ecstasy (6/96)
RCI's Viking Serenade (1/94)
#2
Maryland
2,055 Posts
Joined May 2000
You are not on the verge of Diamond, but on the verge of Platinum (after 5 cruises). To become Diamond, you need to complete 10 cruises.
#4
6,008 Posts
Joined Apr 2003
They've made a couple of changes lately. 2 credits for 12 nights and over and 2 credits for js and up. If you take 12 night and js or higher you get 3 credits.

I don't have a problem with the way they're doing it.

Marilyn

Cunard - various ships over many years
Song of America
Grandeur of the Seas
Dreamward
Infinity
Azur
Sovereign of the Seas
Serenade of the Seas


 Til the Brilliance in the Med.!!!

 Nordic Empress



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#6
Wichita, KS, USA
4,988 Posts
Joined Sep 2002
Personally, I like it the way it is. Not because I plan on taking a bunch of 3 night cruises in JS cabins for double credit. We have taken two 7 night cruises to Alaska, have a 7 night planned in a JS cabin for the caribbean, have a 3 nighter planned in January and are awaiting announcement of pricing for an 11 or 12 night cruise for September of next year.

I'm not cruising to collect credits, I'm cruising for vacation and relaxation. I don't care if one of the couples dining with us would be diamond members just because they took 5 back to back 3 and 4 night cruises (10 total) to get there, while I'm taking a variety of 3, 7, and 12 night cruises to achieve the same benefits. I like the simplicity of the plan as it is.

I find the airline programs can get confusing at times. Airline FF miles aren't completely based on $$ spent. I might pay $250 for my economy seat while the guy two rows up spends $350. But in economy, we both get the same miles IF we're both the same status in the FF club. If I'm in an elevated catagory, I pick up bonus miles BUT the bonus miles may or may not apply towards elite, premier or whatever catagory for next year. Each year I have to earn status with the airline all over again. And the rules go on and on and tend to get so complicated they have to send out a book to explain them.

No, I prefer that RCI keeps it simple. X # of cruises and you get XYZ benefits. Simple, easy to understand and for the most part straight forward. I like that.

Future cruises

Monarch OTS - Mexico Baja 1/05

Explorer OTS - Eastern Caribbean 11/04

Past cruises
Vision OTS - Alaska 7/03
Legend OTS - Alaska 7/02
#8
San Diego County, CA, USA
2,764 Posts
Joined Mar 2001
<BLOCKQUOTE class="ip-ubbcode-quote"><font size="-1">quote:</font><HR>Originally posted by BaumD:
You are not on the verge of Diamond, but on the verge of Platinum (after 5 cruises). To become Diamond, you need to complete 10 cruises.<HR></BLOCKQUOTE>

Thanks for the correction. I always get the two confused as they have the same coupon booklet onboard.

KLC
UPCOMING CRUISES:
---------------------
MONARCH OF THE SEAS (04/04)

PRIDE OF ???????-HAWAII (01/05)


PREVIOUS CRUISES
-------------------------
RCI's Monarch of the Seas (01/04)
Star Princess (6/03)
RCI's Rhapsody of the Seas (4/01)
Carnival's Ecstasy (6/96)
RCI's Viking Serenade (1/94)
#9
Kingwood,Texas
9 Posts
Joined Apr 2002
Nights or dollars spent. We have been on two 7 nights, and 11, and 12 night cruises, (one 7 night and the 11 night a suite) and still are in the lower catergory. Don't really think it is fair for 3-4 nighter cruising 5 times should get bumped up before us.
#10
WV
811 Posts
Joined Jul 2003
I think it should stay based on the number of cruises, not days or $$$$..It's a loyalty program. Folks who take lots of 3-4 day cruises could just as easily take those 3-4 day cruises with Carnival. The purpose of C&A is to build and reward loyalty and encourage folks, regardless of length of cruise, to come back to RCI.


Mariner of the Seas


#11
42,964 Posts
Joined Jan 2001
<BLOCKQUOTE class="ip-ubbcode-quote"><font size="-1">quote:</font><HR> I always get the two confused as they have the same coupon booklet onboard. <HR></BLOCKQUOTE>

No,they are different.................they do both get the same C&A coupons in the magazine mailed to you,but onboard,Diamond coupons are different...


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#12
1,272 Posts
Joined Oct 2003
The only change I would like to see made is to combine our C&A with our Celebrity cruises.

I like the new recent changes made.

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Disney Wonder 3/2000 ~ Disney Magic 9/2000 ~ RCI Vision 2/2001 ~ Carnival Victory 12/2001 ~ Celebrity Millennium 3/2003 ~ RCI Adventure OTS 9/2003 ~ RCI Mariner OTS 7/18/2004 ~ RCI Serenade OTS 9/26/2004
#14
Wichita, KS, USA
4,988 Posts
Joined Sep 2002
<BLOCKQUOTE class="ip-ubbcode-quote"><font size="-1">quote:</font><HR>Originally posted by Family of 14:
The only change I would like to see made is to combine our C&A with our Celebrity cruises.

I like the new recent changes made.
<HR></BLOCKQUOTE>

If they'd do that, I'd be looking at Celebrity cruises as well as RCI cruises. I'm with you and wish they would combine the two programs or at least have them be recipricol with each other.

Future cruises

Monarch OTS - Mexico Baja 1/05

Explorer OTS - Eastern Caribbean 11/04

Past cruises
Vision OTS - Alaska 7/03
Legend OTS - Alaska 7/02
#15
San Diego County, CA, USA
2,764 Posts
Joined Mar 2001
<BLOCKQUOTE class="ip-ubbcode-quote"><font size="-1">quote:</font><HR> I always get the two confused as they have the same coupon booklet onboard. <HR></BLOCKQUOTE>

No,they are different.................they do both get the same C&A coupons in the magazine mailed to you,but onboard,Diamond coupons are different...
[/quote]

On the shorter cruises, they must be the same as we were accidently given the wrong booklet which said it was for diamond and platinum members.

KLC
UPCOMING CRUISES:
---------------------
MONARCH OF THE SEAS (04/04)

PRIDE OF ???????-HAWAII (01/05)


PREVIOUS CRUISES
-------------------------
RCI's Monarch of the Seas (01/04)
Star Princess (6/03)
RCI's Rhapsody of the Seas (4/01)
Carnival's Ecstasy (6/96)
RCI's Viking Serenade (1/94)
#16
Tennessee
1,238 Posts
Joined Aug 2002
I personally like the nights cruised idea, additionally some sort of combination with Celebrity would be nice.
#17
Central, Tx
4,746 Posts
Joined Oct 2003
I recently sent an email to RCCL on this topic. I wondered if they should change the levels to add more as it is very easy now to reach 10 cruise. Saddly they did NOT respond. I have sent a second one, so we will see. I had not thought of the nights cruised, but do like the idea. I have taken two 12 night cruises so that works.

ARE YOU LISTENING RCCL? LOOK AT THE PEOPLE WHO ARE WONDERING WHEN THE C&A PROGRAM WILL BE UPGRADED.

I wrestled with reality for years, Doctor, and I'm happy to state, I finally won out over it. (Harvey 1950)

Next cruise- Serenade of the Sea to Alaska- July 25. Roll call started!
#18
FL
14,193 Posts
Joined Jul 2003
I have been Diamond for a long time and, IMO, RCI has a lot to learn about loyalty programs. They are incredibly stingy with the most important perk - upgrades! I have never been upgraded free unless I book a GTY and then not by more a category.

I like the nights vs # of cruises and don't agree with the dollars spent idea. Not everyone can afford a balcony or suite but if they spend their $$ loyally with RCI, they should get the benefit.

The coupon book and a mediocre cocktail party are not my idea of customer appreciation. I have been saying this to RCI for years but they do not seem to care.

RCI(36),NCL(10),Princess(1),HAL(2),Celebrity(3), Carnival(2), Eastern Cruise Lines(13),Radisson(2), Star Clippers(1),Home Lines(2), Costa(5),Others (20)
#19
San Diego County, CA, USA
2,764 Posts
Joined Mar 2001
I personally like the number of nights myself, but also suggested dollars spent to get feedback. With the $$$ issue, I was thinking about those who almost always cruise during peak season, during the holidays, etc. who may spend 2-3x more for the cruise than a few weeks before or after.

KLC
UPCOMING CRUISES:
---------------------
MONARCH OF THE SEAS (04/04)

PRIDE OF ???????-HAWAII (01/05)


PREVIOUS CRUISES
-------------------------
RCI's Monarch of the Seas (01/04)
Star Princess (6/03)
RCI's Rhapsody of the Seas (4/01)
Carnival's Ecstasy (6/96)
RCI's Viking Serenade (1/94)
#20
432 Posts
Joined Apr 2004
I concur that C&A points should be somehow combined with Celebrity points. After all, they really are the same company. This would encourage cruisers to cruise with either RCI or Celebrity -- all bases would be covered. We wouldn't have to try the other lines.