Printing documents etc

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#21
298 Posts
Joined Feb 2012
i can print my documents but carnival keeps dropping my precruise hotel and transfers! my ta checked and her document (which i have a copy) does show the entire package.. it was correct in the beggining but now does this.. has anyone else have this happen.. we dont cruise till june but dont like that this is missing from the records.. ta said to wait till the cruiseair is booked and then deal with it.. any suggestions.. a call last month to carnival said the hotel and transfers are paid and there.. help!!
#22
CT
239 Posts
Joined Jun 2010
Thank you to this thread.
I was able to finally print my documents.
I just had to change my view in tools once I got to the blue screen.
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#24
Houston Area
296 Posts
Joined May 2012
I've been trying off and on to print for about a month and kept getting the blue screen. Tried another computer and kept getting error message. Tried again this morning and worked fine. Didn't change anything, just finally worked. Maybe they have the bugs worked out?
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#25
maine
1,381 Posts
Joined Aug 2007
Originally posted by montekat
You can't print the boarding passes until you are paid in full.
Can you print your luggage tags?? Before final payment??
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#26
San Antonio, TX, USA
1,449 Posts
Joined May 2004
I tried to print my docs this morning and could not. I tried the 150% zoom and that didn't work. I then tried compatibility view and it worked.

I'm on Windows 7 with IE 10.
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Next cruise: TBD

Prior Cruises:
8/31/2014, Carnival Magic (Mom's 80th Birthday Cruise), Eastern Caribbean
2/5/2014, Royal Carribbean Navigator of the Seas
5/5/2013, Carnival Breeze, Exotic Eastern Caribbean
12/4/2011, Carnival Magic, Western Caribbean
10/11/2009, Carnival Conquest, Western Caribbean
3/15/2009, Carnival Legend, Exotic Western Caribbean
9/3/2008, Carnival Ecstasy, Hurricane Gustav Delay - Cruise to Nowhere
3/8/2008, Carnival Triumph, Exotic Eastern Caribbean
8/30/2007, Carnival Ecstasy, Western Caribbean
#27
nc
239 Posts
Joined Apr 2011
Originally posted by SATXLady
I tried to print my docs this morning and could not. I tried the 150% zoom and that didn't work. I then tried compatibility view and it worked.

I'm on Windows 7 with IE 10.
I also had the blue screen issues and called carnival tech who advised me to minimize my screen and this worked to print everything and also to change my bed position. Can't imagine how many calls they get for this problem and why this can't be fixed, never had this problem before.
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#28
New York, NY
596 Posts
Joined Jan 2010
Originally posted by SATXLady
I tried to print my docs this morning and could not. I tried the 150% zoom and that didn't work. I then tried compatibility view and it worked.

I'm on Windows 7 with IE 10.
I had the same problem. I called Carnival and they transferred me to their IT desk. They took me through a few changes - I had to add carnival.com to my list of trusted sites and also clean out the cache. I wish I could remember the exact steps but if you call the number, you can have it taken care of in 2 mins. And by the way - their pre recorded message said it would be a long hold time, but I got a live person in about 3 mins. This was yesterday - Sunday, about noon.
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