Posted July 19th, 2010, 06:32 AM
During each cruise, Seabourn publishes and distributes a simple listing of guests on board. At the front of the guest list is a table with the names of Senior Officers.
I was wondering if anyone would be interested in knowing the names, positions and nationality of some or all of the rest of the crew. I certainly would welcome an "aide memoire" on board to help with filling out the Comments Form. Also it would be nice momento to reflect on when I got home and maybe take on future cruises.
Of course some cruisers with good memories will be able to recall names of staff they meet. But there are also many unsung heroes that are not often in the spotlight. And some of our memories are a bit challenged at times!
Anyhow, perhaps for discussion here - would a listing of crew members be helpful? And if so should it be fully comprehensive or restricted to certain functions on the ship?
There are so many un-sung heroes in any business ... the ones that really make it happen, but are never seen by the guests. The kitchen staff ... make the chefs look good. The laundry staff make the housekeepers look good ... the engine room staff make the captain look good ... A complete listing of the staff is gratuitous, in my opinion. The truth is that GREAT service is that which is given with no evidence that it has happened. This is a team effort, not just the face that you see placing the glass of wine or the porter that retrieves the LV steamer trunk after the valet has unpacked it for you. I know that tipping is not expected and when I asked who tips what, I got a "Give to the crew fund" response. I agree ... benefit the entire staff not just the ones that are pretty enough or have the gift of "Service" to put in front of the public. A listing of the officers and department heads is all that should be published, in my opinion. I do like the county of origin ... but that is getting into an HR issue ... at least in the US it would be an issue!