Booked flight with Choice Air. Record locator doesn't find anything on airlines site.

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#1
10 Posts
Joined Jul 2013
I booked a flight with the Choice Air. They gave me a record locator number for the flight, but when I searched for it on the airline's website a few days later, but I get an error. I called Choice Air back and they assured me that the flight is booked and confirmed, and that they were in fact able to find the reservation using the record locator. Yet I am still unable to.

Has anyone had this happen with a Choice Air reservation? Is there any other way I can confirm my flights? I'm worried that I won't be able to check-in on the day of the flight.
#2
North America
207 Posts
Joined Jan 2012
Go to www.checkmytrip.com
This is the site that choice air uses for their confirmation numbers. You should also be able to see your reservation on the airlines website directly but you need the carrier record locator number to do so.

However the above site is one that works with choice air and that they recommend that you use so it can be posted here as it's affiliated with choice air.
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Gil T. Azell
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#3
Central Illinois
105,708 Posts
Joined Apr 2008
Originally posted by acerunner
I booked a flight with the Choice Air. They gave me a record locator number for the flight, but when I searched for it on the airline's website a few days later, but I get an error. I called Choice Air back and they assured me that the flight is booked and confirmed, and that they were in fact able to find the reservation using the record locator. Yet I am still unable to.

Has anyone had this happen with a Choice Air reservation? Is there any other way I can confirm my flights? I'm worried that I won't be able to check-in on the day of the flight.
All I can suggest is to call the airline and see if they can see the booking on their side.
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Bob

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#4
Palm Springs, Calif
40,474 Posts
Joined Apr 2005
When I booked our flights to Sydney for next March using choise Air I double checked with Qantus to verify our reservations were showing and they were. I do this anytime I don't book directly with a Hotel or an airline and use an online site.
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#5
virginia
7,503 Posts
Joined Oct 2010
When I booked with Choice Air I got two numbers. One was the Choice Air #. Later in the reservation I got the record locator.

You may have seen that--but, I just wanted to make sure you were entering the correct number.
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Previous Cruises:Carnival Ecstasy– July 2000: Mexico; Carnival Fantasy– August 2006: Bahamas; Carnival Pride –October 2009: Bahamas; Celebrity Constellation–March 2010: Panama Canal; Enchantment of the Seas–June 2010: Eastern Caribbean, September 2010: New England and Canada, March 2012: Southern Caribbean; Celebrity Mercury–November 2010 Eastern Caribbean and January 2011 Bahamas and Florida; Carnival Legend –April 2011: Western Caribbean; Radiance of the Seas--Alaska; August 2012, Explorer of the Seas--Bermuda: October 2012; Legend of the Seas –Transatlantic, October 2013; Brilliance of the Seas--North Atlantic TA: August 2014; Vision of the Seas--Southern Caribbean: November 2014; Serenade of the Seas--B2B Bahamas and Western Caribbean: March/April 2015; Southern Caribbean: November 2015; Grandeur of the Seas–June 2005: Bermuda, April 2013: Caribbean reposition cruise; March 2014: Western Caribbean, April 2016: Eastern Caribbean, July 2016: Bermuda/Bahamas, Harmony of The Seas-- October 2016: Transatlantic, Equinox-- .February 2017: Mardi Gras cruise
#6
10 Posts
Joined Jul 2013
The confirmation email had two record locators, one labeled "carrier" the other without any label. I tried punching in both number in the airline, and both reported errors.

But I was able to find it on the checkmytrip.com site that Gil suggested. I guess my next step is to call the airline to confirm.
#7
701 Posts
Joined Feb 2010
The record locator you got from Choice Air is not the same as the airline''s record locator. Call the airline or do a search on the airline site by name and travel date, then note the airline record locator.
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#9
southern california
1,349 Posts
Joined Nov 2001
Thanks jamesr3939, trying to find my flight for weeks, just found it with your help on Delta.
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#10
Stockton CA
2,499 Posts
Joined Jun 2010
So what was the diff by booking CA vs doing your own thing? We are doing extended family trip on Oasis Thanksgiving 2014. I have enough miles/points for 1st class on Delta so I will use them. But the kids need to book their own and I am just wondering if using CA is any advantage.
#11
Central Illinois
105,708 Posts
Joined Apr 2008
Originally posted by jamesr3939
So what was the diff by booking CA vs doing your own thing? We are doing extended family trip on Oasis Thanksgiving 2014. I have enough miles/points for 1st class on Delta so I will use them. But the kids need to book their own and I am just wondering if using CA is any advantage.
I've never seen better prices on Choice Air for purely domestic flights.
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Bob

Past Cruises

Celebrity: Mercury
RCCL: Adventure, Allure, Brilliance, Enchantment, Explorer, Freedom, Independence, Legend, Liberty, Majesty, Mariner, Monarch, Navigator, Oasis, Radiance, Rhapsody, Serenade, Sovereign, Vision, Voyager
#12
10 Posts
Joined Jul 2013
Originally posted by jamesr3939
So what was the diff by booking CA vs doing your own thing? We are doing extended family trip on Oasis Thanksgiving 2014. I have enough miles/points for 1st class on Delta so I will use them. But the kids need to book their own and I am just wondering if using CA is any advantage.
The advantage is that if there are any issues with the flight they booked for you, they will make sure you get to cruise on time (within reason). So they will book a new flight for you and if that's not possible, they'll find you a flight to catch up with the ship at the next port.

But clarea is right, for domestic flights, it's not cheaper. I made that mistake this time. Choice Air's price was cheaper than flight aggregate sites like kayak.com, but I made the mistake of not checking the airline directly, which I did after booking with CA and discovered that it was cheaper booking direct.
#13
Virginia
236 Posts
Joined Aug 2006
I have always booked myself as I always found those prices cheaper, but I just used ChoiceAir for our cruise in September. The price using ChoiceAir was only $15/person higher which is their service fee and includes their assistance with flights. Thought it seemed worth the $30!
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Joan

Previous Cruises:
Oasis of the Seas - 4/11/15 - 7 nt. Western Caribbean
Allure of the Seas - 09/08/13 - 7 nt. Western Caribbean
Explorer of the Seas - 09/09/12 - 7 nt. Bermuda
Celebrity Solstice - 09/19/10 - 7 nt. Eastern Caribbean
Explorer of the Seas - 11/07/09 - 5 nt. Bermuda
Grandeur of the Seas - 9/19/09 - 5 nt. Bermuda
Empress of the Seas - 9/08/07 - 7 nt. Bermuda (changed to Bahamas due to Hurricane)
Empress of the Seas - 09/09/06 - 7 nt. Bermuda
Grandeur of the Seas - 9/11/05 - 5 nt. Bermuda
Anthem of the Seas - 9/03/16 - 5 nt. Bermuda
Anthem of the Seas - 9/08/16 - 9 nt. New England and Canada
Upcoming:
Jewel of the Seas - 5/24/17 - 9nt. Greek Isles
#14
21 Posts
Joined Jan 2015
What I didn't find clear is that they will "help" you get on another flight or whatever, but what about any fees? Are those covered or are they just simply helping you find another flight? Because really-if that is all they are doing....I could do that myself. Having said that, I did use them this time because getting to San Juan from Columbus, Ohio same day was difficult and I wanted all the help I could get-and the difference was less than $50 a ticket.